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Streets Ahead

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

A massive thank you to the whole team at HKL. Throughout the whole process James, Grace and Rebecca’s customer service was exceptional always going above and beyond- we wouldn’t hesitate in recommending. A special thank you to Grace who found our absolute dream home and Rebecca who kept us updated throughout and pushed to ensure that we met a tight deadline and got us over many tough hurdles! We can’t thank you all enough xx

Reply from agent

Thank you so much, Aimee, for your amazing review. It really does mean a lot to us all. We're absolutely delighted that we were able to help you find your dream home. Grace will be thrilled to hear your kind words, and Rebecca and James will also really appreciate your recognition of the hard work they put in throughout the process. Buying and selling can be challenging at times, so we're so pleased we were able to help you navigate the hurdles and meet your tight deadline. Thank you for placing your trust in Hilton King & Locke and for taking the time to recommend us. We hope you create many wonderful memories in your new home, and we wish you every happiness for the future.

5.00 /5

This is our 2nd time of using Hilton King and Locke and would definitely recommend them. The whole team have always been very professional, extremely friendly and their communication is fantastic, we thank the whole team for their excellent service.

Reply from agent

Thank you for taking the time to review our service, we really appreciate it and wish you all the very best for the future. Thanks again, from all of us at HKL.

5.00 /5

Rebecca looked after us professionally throughout the entire process, and with her caring and cheerful nature she made the experience of buying a house much easier. She was always on the case, regularly chasing matters up and keeping us updated accordingly, which we really appreciated. Thank you for all your help and support! Kasia and Steve

Reply from agent

Thank you for your lovely review, Kasia and Steve. We are so pleased Rebecca was able to support you throughout the process and help make your house purchase a positive experience. Keeping our clients updated and making the journey as smooth as possible is exactly what we aim for, so your feedback means a great deal. Thank you again for choosing HKL, and we wish you all the very best in your new home.

5.00 /5

I recently used HKL when selling my home and wanted to highlight how wonderful their Move Manager Rebecca Morley has been. Through no fault of our own it was quite a difficult sale, but Rebecca stepped in and made it as easy as she possibly could. I don’t think we would have reached the end of the sale this quickly without her proactive work ethic, determination and support she provided us. Rebecca went above and beyond at every step and she is an absolute credit to HKL. I will always remember the positive impact she had on this sale and this time in our lives. Thank you Rebecca!!

Reply from agent

Thank you for your incredibly kind words and for choosing HKL to help with your sale. We are sorry the process was more difficult than expected, but we are delighted to hear Rebecca was able to provide the support, guidance and determination needed to help move things forward. Going above and beyond for our clients is exactly what we aim for and it is wonderful to hear Rebecca made such a positive impact at such an important time. Thank you again for your support and we wish you all the very best for the future.

5.00 /5

Kayleigh Manning was incredibly helpful and professional throughout what became a difficult sale. I genuinely felt supported and never left “hung out to dry” after my offer was accepted. Her consistent communication was exactly what I needed — always professional, always timely, and she kept me fully informed rather than wondering when or how confirmation from the seller would come through. Unfortunately, the offer didn’t result in a completed sale, but the hard work, dedication, and transparency Kayleigh showed throughout the process were greatly appreciated. She made a challenging situation far easier to manage, and I’m genuinely grateful for the effort she put in to keep me updated under tough circumstances.

Reply from agent

Thank you Justin, Kayleigh take great pride in making our clients' journeys as smooth as possible. She will be delighted that you acknowledged this

5.00 /5

I have been working with Andrea and Jenny Luddington for what has been a super painful house selling process. That said, the team at Thomas Morris St Neots have been incredible. Very attentive and tenacious where required. In some ways I’ll miss my regular calls with Jenny so might have to keep them up even though the house is now successfully sold. A huge thanks to the team and I would definitely use you guys again.

Reply from agent

Really appreciate you taking the time to leave us such a postive review. Thank you again for your valued business

5.00 /5

I rent a property, that DC lane manage. Since they have taken over the tenancy they have been really helpful and have listened to all the requests that's have been put forward about repairs required in the property. I have waiting years for new windows and carpets and finally they have made this happen, and made our house feel like a home.

5.00 /5

I cannot recommend DC Lane highly enough. What should have been a straightforward sale and purchase turned into a long and often challenging process, with chain collapses, legal complications, delays and more than a few stressful moments along the way. Throughout it all, Helen was simply outstanding. Her enthusiasm, positivity and determination never wavered, even when things became difficult. At several points it felt as though the process might grind to a halt, but Helen’s perseverance and proactive approach kept everything moving forward. She was always chasing progress, keeping me updated, managing expectations and, most importantly, finding solutions rather than focusing on problems. What impressed me most was that Helen genuinely cared about getting the right outcome. She was always available to offer reassurance, advice and support when it was needed most, and her belief that we would eventually get there never faltered, even when mine occasionally did! The wider team at DC Lane were also fantastic throughout, always professional, responsive and helpful. It was clear that everyone was working hard behind the scenes to support the process and provide a first-class service. Buying and selling property can be incredibly stressful, but having Helen and the team at DC Lane in your corner makes a huge difference. I am genuinely grateful for everything they did to help get my move over the line and would recommend them without hesitation. Thank you, Helen and everyone at DC Lane.

5.00 /5

Quick, receptive and kind hearted people

5.00 /5

We are forever grateful to Helen and the whole DC Lane team for all of their help to get our house sale completed. They were there every step of the way and because they are a relatively small, local team, it felt very personal and bespoke so they kept checking in with us and kept us updated throughout. The whole team worked tirelessly to help us (and also the other buyers and sellers) to navigate our way through. Helen helped to be a voice of reason and reassurance through the whole moving maze and we can’t thank her enough!! We will be definitely be using them again in the future - but hopefully not too soon! :)

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