I strongly recommend Lester Smith for their professionality and quality of their work. That was my third experience with a letting agency in my 7-ish years in the UK and probably my best one! Amy and Mark helped me throughout, from the viewing, to the renting in London and the relocation when I moved back to Italy. I have mainly liaised with Mark, who is always very kind, flexible, and quick to help out. Lester Smith has always been responsive, quick, and helpful when there was something to fix. They even helped me with the post after I left. Definitely an agency you can trust!PositiveResponsiveness, Quality, Professionalism, Value

I have the best experience with this agency and I know what I am talking because I lived in quite a few place previously. They always were there to help us, if something broken they fixed it, try to make for us the property a nice living place, they looked after the property and us, they respect us, also they appreciate we pay rent on time and and the fact we really looked after the property and kept nice clean and tidy. + they communicate very efficiently the changes. Sadly after Covid we had to move out and leave them because that property wasn’t big enough for live and work from home and that time they didn’t had another available property for us but still I can’t say anything wrong about them. If next time I have to look for a new property definitely I will start my searching with them.

I have been their tenant for nearly 2 years and you really get to know someone not only by how they treat you over time but how they separate ways with you. This agent has proven to be superb - responsive, caring, professional, and RELIABLE. I do recommend you working with them in any capacity.

I have moved 13 times in the past 10 years and have been with many agencies. This is the only one that I felt actually cared. They look after tenants really well, are very professional and both Mark and Amy are very kind and always willing to help out. I would recommend them to anyone. Thanks for everything! :)

One of the best agencies in London!

Excellent letting agents. They are flexible and respond quickly to anything that needs fixing/sorting out and make you feel at ease - even in uncertainty (COVID19). Amy & Mark are both very genuine, understanding and always friendly.

I have been their tenant for nearly 2 years and you really get to know someone not only by how they treat you over time but how they separate ways with you. This agent has proven to be superb - responsive, caring, professional, and RELIABLE. I do recommend you working with them in any capacity.

The team were always happy to help and always kept in contact to ensure we always knew where we stood. I will miss having such a helpful letting agent after 4 years with them.PositiveResponsiveness, Professionalism

Amy goes above and beyond for any tenants in her charge and Mark is handy and knowledgeable in almost every situation. Without a doubt the best letting agents I've ever had the pleasure of cooperating with, and a real shame to leave behind when we moved.

Amy and Mark are great. Amy was a huge help during our time we were moving out of the property. Very quick at helping us get things fixed and repaired. Would 100% recommend as a letting agency.