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JLL Stratford

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A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
25.06.2017
Highly recommended :)

Just to say this is the best rental co I have dealt with to date....I have experienced 12 very different rental companies in many different cities over the years as a guarantor . JLL staff maintained good contact with me at all stages and that helped to make it a positive experience. Highly recommended and would not hesitate to use again this time from my perspective as a landlord. Special thanks to Charlotte and Mohammed in replying to all my many e mls and queries and updating me throughout .

5.00 /5
14.02.2017
Great experience

We had a fantastic experience when using JLL. They were speedy as they knew we wanted a quick move and so friendly and approachable. Special mention to Amy, who went above and beyond to make sure we found a place that we would love and to help us move in with everything ready on time.

5.00 /5
06.02.2017
Outstanding proactive end to end service

Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes and inspires confidence and delivers on her promises. Very comfortable to be guided by her professional opinion as always felt she had our best interests at heart and was not just trying to get a deal done. Good business sense and very practical.

5.00 /5
30.01.2017
JLL has been very professional, efficient and effective.

We have appreciated JLL's professionalism in finding a tenant but also in helping us with various issues relating to the developer before handover of the flat (new build). All staff have been very helpful.

5.00 /5
03.11.2016
Highly Professional Service

Very impressed with the highly professional and efficient service from Charlotte at JLL Stratford. She immediately instilled confidence in me with her calm and experienced demeanour and proved to be reliable, informative and proactive throughout the entire process. Cannot recommend Charlotte and her team highly enough.

5.00 /5
27.07.2016
Jade Jeffrey was outstanding !

Would like to say that Jade Jeffrey(Property manager) is absolutely outstanding. She dealt with all our quarries professionally and quickly. In 5 years of my rental history she has been the most helpful property manager without doubt. Jade is a credit to JLL.

1.00 /5
26.04.2017
Avoid at all costs

Absolutely appalling service when we tried to leave our apartment. Firstly they overcharged us with the rent owing to an "accounting error" and we did not even receive an apology or acceptance of any liability. Then there were extortionate cleaning charges when the property was in exemplary condition throughout and far cleaner than when we left. Furthermore the agent we dealt with was thoroughly unpleasant.

Reply from agent

Hi JW, I am disappointed to read your comments and would really like it if you could get in touch with me to advise on the details, so that I may investigate this further. Your experience does not reflect our usual service and I should like to learn what went wrong for you. Please get in touch with me on the contact details below. Emma Deeny JLL Agency Development Manager 0207 306 1639 emma.deeny@eu.jll.com

Contact details

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Opening hours

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Address

Unex Tower, 5 Station Street, Stratford, London, E15 1DA, London, UK

About

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JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.

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