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JLL Greenwich

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I just want to express my gratitude to our property manager (PM), Keely Wesley who has taken a great deal of time taking over a couple important issues that were left unresolved when our previous PM was on medical leave. She really took the time to understand our problems and her communications with us were always timely. Thanks again, Keely! Your care and attention to details are highly appreciated!!

Reply from agent

Dear Josephine, we're very grateful for your feedback and kind words for Keely. Pleased to hear she has been great at solving issues and communicating, she will be thrilled to read your comments. Thank you, JLL

5.00 /5

Would really recommend Isobel Miles to anyone who's looking to rent in the area - super responsive and was even willing to help me sort things out when she's technically out of office.

Reply from agent

Dear Ruby, thank you for your 5 star review, it means a lot to us! Thank you for your kind words for Isobel too, we're certain she will be very grateful! Thank you, JLL

5.00 /5

The service we received from this team and office was unreal. Our transaction hit a number of bumps along the way and was virtually dead more than once - and our JLL team managed to save it each time, allowing us to move into a wonderful new place with our family. This would have never worked without them. Michael, Jonathan and the whole crew were incredibly responsive (via our own WhatsApp group - love it), knew how to move forward, gave advice on how to navigate tricky situations, etc etc etc. I couldn't recommend them more. By far the most trusted, useful, and supportive team in our entire chain - big thank you!

Reply from agent

Dear Daniel, We're so happy to hear you had a great experience at JLL! Our team works very hard to make sure smooth processes and we're pleased to hear you have experienced it thanks to Michael, Jonathan and the rest of the team! Many thanks, JLL

5.00 /5

JLL's approach to our instruction was very professional. They have a detailed knowledge of the local market and a wide range of reach to bring their properties to the widest audience. Immediately after instruction they brought in a professional photographer who provided both stills and videos of the our units. We were really very pleased with the results, especially as one of the units was empty, which they adapted by imposing a complete set of furniture into the images, which looked superb! We have had realistic advice on price from the team and a constant stream of viewings leading to a sale. JLL kept in touch with our buyers and facilitated a very efficient sales process which included recommending an excellent solicitor. We consider JLL are a very professional and knowledgeable company and offer their services at a competitive price. we would not hesitate to recommend their services and if we were to buy or sell again we would definitely use them as our agents. Mike and Joan Barker

Reply from agent

Dear Mike, it makes our day that we were able to provide 5 star service thanks to sales team in Greenwich! Pleased to hear that the process was smooth and you would not hesitate to recommend JLL! Many thanks!

5.00 /5

Jonathan Webb was helpful and creative in getting our purchase over the line.

Reply from agent

Dear Philip, we're very grateful for your 5 star review! Thanks, JLL

5.00 /5

Great experience with Michael Chu who helped us through the purchase of our first home together. Michael made the process easy and efficient and was always on hand to answer any questions or concerns we might have. We also received help from Joseph Waddimba whilst Michael was away and he was equally as helpful and professional. Very pleased with the whole process, thank you!

Reply from agent

Dear Annie, we can't thank you enough for sharing your feedback with us! Pleased to see that Michael has made the buying process easy, efficient & was always there to answer the questions, we'll make sure to pass this on to him. Thank you, JLL

5.00 /5

Suth has been so wonderful to work with! I couldn’t recommend him enough. He is amazing when it comes to open communication and will work hard for you. He is extremely professional and was able to make everything super easy for us. 10/10!!

Reply from agent

Dear Cathleen, thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Thank you, JLL

5.00 /5

Our Carbon Monoxide alarm went off late at night, so we had to call out the emergency gas service to give us a once over and cut us off. The next morning, I called our Property Manager Keely Wesley, and in under an hour we had a gas repairman giving us a clean bill of health, a brand new CO alarm, and a toasty-warm flat! Can’t thank Keely enough for getting this sorted so, so quickly - partly because of the peace of mind that there are no gas issues, and partly because it’s freezing outside so working heating is vital!! Many thanks!!!

Reply from agent

Hi there, Thank you for taking the time to share your review, it means a lot! Fantastic to hear that Keely was great at handling alarm issue and has sorted it in the timely manner. Thank you, JLL

5.00 /5

JLL made trying to move to London so much simpler than other agents. The no-nonsense service we received was exceptional and gave us the confidence to know we were doing the right thing. Special thanks to Isobel & Bruna, who guided us through the process.

Reply from agent

Dear Bryon, we're sincerely grateful for your 5 star review, it means a lot to us! We'll make sure to pass on your thanks to Isobel and Bruna and we hope you will enjoy your new home! Thank you, JLL

5.00 /5

Being a first-time home buyer can feel like diving into the unknown. In my previous encounters with other estate agents, the process had often been stressful and time-consuming. However, my experience with JLL Greenwich Estate Agents turned what could have been a nerve-wracking process into a downright pleasant one. What makes these folks stand out is their incredible support. As a newbie in the real estate game, I needed a lot of hand holding, and Michael, Cheryl and Joseph delivered just that. Their professionalism and dedication to guiding me through every step were evident right from the start. What impressed me most was their fast responses. No matter what questions or worries I threw their way, they tackled them head-on, leaving me feeling confident and reassured throughout the entire journey. Plus, their knack for setting up viewings with efficiency was a game-changer, especially for someone like me juggling a busy schedule. In a nutshell, I wholeheartedly recommend JLL Greenwich Estate Agents, especially for other first-time buyers who crave a supportive and hassle-free experience. Michael, Cheryl, and Joseph are experts at turning the home-buying journey into a smooth experience.

Reply from agent

Hi there, not every day we get a feedback as detailed as yours so we are very grateful for taking the time to write it! We are extremely pleased to hear that team was very responsive, helpful and that the process was pleasant overall, as we know how stressful it can be for the first time buyers! We'll make sure to share your kind words with the sales team! Thank you, JLL

Contact details
Sales Phone:

0208 858 9986

Lettings Email:

yasmin.forrester@eu.jll.com

Opening hours
Monday-Friday: 09:00 - 18:00
Address

22 College Approach, London, SE10 9HY, London, UK, SE10

Our prime position within the historic Royal Borough of Greenwich keeps the JLL team at the heart of a community. With a 5 strong sales team, and a 5 Strong lettings team, and a back office of 15 dedicated property managers, we have every aspect of residential estate agency covered. We also pride ourselves on a consistent employment of experienced, qualified staff, which provides the very best customer experience. For over 20 years we have built a reputation for service excellence and an unsurpassed understanding of the property market in this iconic corner of London, and it is also true to say that we have the best offerings of new build and off plan apartments across the whole of South East London. Our bespoke marketing strategy advice ensures that we meet each and every one of our clients’ expectations and requirements, including the optimisation of return on investment. Our knowledge encompasses our immediate neighbouring locations with teams based in Blackheath and Canary Wharf. Our network extends across the capital and to over 1000 locations globally, and our properties are therefore matched to the widest possible pool of buyers and tenants. We have a proud record of customer testimonials that speak for themselves, and repeat business forms a large part of our operation. In this modern world, you can be assured of a response to your enquiry within 24 hours, no matter what time of the day or week you contact us. JLL has been listed as one of the ‘World’s most ethical Companies’ for the ninth year running, and we also seek to be the most sustainable property consultancy in the UK. We have invested £450k into community projects, including 407 volunteering days, and for these reasons we consider ourselves much more than your average high street estate agent.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

No marketing information available

No awards information available

No marketing information available

No awards information available