A Heartfelt Thank You to Hanan and Alessandra at JLL Woodberry Down Thank you to Hanan and Alessandra at JLL Woodberry Down for making the process of finding our ideal property into an amazing journey. Hanan helped us sort through our selections and was like a friend the entire time, sharing her wisdom and patience with us at each showing. It all came down to her sincere concern and attempt to figure out what we were searching for. Throughout the move-in process, Alessandra was our rock; she handled all the paperwork and details with such ease that it lifted a tremendous burden off our shoulders. She was always there, smiling and willing to assist or answer any queries, making things seem easy and uncomplicated. They worked as a dream team, turning what could have been a taxing situation into something quite fun. Their kindness, expertise, and hard work not only helped us in finding an apartment, but also in finding a place we're happy to call home. We are incredibly grateful to Hanan and Alessandra for their wonderful assistance and for making us feel at home. They really go above and above, therefore we heartily suggest them to anyone searching for a new residence. Hanan and Alessandra, we appreciate everything you've done!

As a newly arrived expatriate in London, settling in quickly and finding suitable accommodation requires a bit of luck. We were fortunate to come across Hanan and his team. From the first inquiry call, Hanan asked precise questions, and we began viewing properties. During the viewings, Hanan meticulously introduced the condition of the flat, demonstrating a warm and friendly attitude that made us feel very trustworthy. Following that, we proceeded with background checks and the signing process. Whenever we had questions, she responded promptly, making the signing process much smoother. Soon enough, we'll be moving into our new home. I highly recommend her brokerage services; you won't be disappointed.

Amman was fantastic to deal with, responsive to my requests and always very kind!

JLL is a big company, so you may definitely face some side effects, such as bureaucracy, miscommunication, and forgotten actions. The overall process would have been challenging without Hanan guiding us through it — many thanks to her quick responses, kind attitude, and willingness to help even after her work was done formally. There are still some issues that are frustrating us, such as the debt for heating of previous tenants and missing inspection reports. I hope they will be solved soon. Otherwise, I will have to reconsider this review. The 5-star review goes mostly to Hanan.

Flat hunting can be rather daunting; however, both Hanan and Alessandra made the process incredibly smooth - they are highly responsive and empathetic. Wouldn't doubt to have them by my side in future renting experiences!

The team's assistance during the whole tenancy process has been great. Hanan was very friendly and helpful when it came to viewings and subsequent arrangements - most importantly, communication has been very swift and professional. Very smooth experience start to finish - highly recommend!

Without doubt the best estate agent I’ve used in London for the 5 years I’ve been here. Hanan & Allesandra were amazing can’t thank them enough. Everything went so smoothly, went from finding the apartment to moved in less than a month.

Simple the best! Hanan is very kind and helped us to find our home!

Great folks here. Had a complicated plumbing issue which Amman dealt with throughout. He ensured that the electrical side was safe and arranged for replacement parts to be shipped from Denmark, and remained in constant communication throughout.