Beyond Awful

Avoid renting with them. Immersion in the water tank broke down and Martin & Co send a technician that after couple of visits did not fix it. I warned Martin & Co that if the boiler were to break down (is an old one), I would have no hot water, but they disregard my email. 4 weeks after that the boiler broke down. I told them there is no hot water in the apartment but after a week they have done nothing and I am still with no hot water. When I meal them they reply with excuses saying they are tracking down the contractors to get an estimate or that they have contacted the landlord but got an out of office reply. Avoid Martin & Co at all cost, they don't care about you they just care about not upsetting the landlord. Check their reviews in Trustpilot for more accurate ones

I’ve got a viewing appointment at 16:30 and received a call on 16:29 saying the tenants hasn’t allowed the viewing for today abd they are very sorry for the short notice and the inconvenience and as a compensation they will arrange a viewing for the next day. On the next day, on my way for the viewing, I called them to double check for the viewing when they told me the property has been gone. Poor communication, unprofessional management and unacceptable behavior

Try to keep your deposit for general wear and tear

Useless agency.

Poor service.If you failed to provide any of the let check references you will loose your money. I had bad experience from them .

Such a poor experience with Martin and Co, negotiator was really unprofessional and could tell that only thing they were after was commission and not putting the client first. Definitely would not recommend

Unprofessional.

By far the worst estate agents I've ever had the displeasure of dealing with. From day 1 they were terrible - they arranged a meeting to sign rental agreements and pick up keys etc. When I got there ready to collect my keys and move in - they had nothing ready. After moving in I reported numerous issues with the property that just fell on deaf ears. Either they claimed the issues we're fixed or blamed the landlord. Imagine paying £700 per month in rent and not having hot water for almost 2 months..... they don't have a single care in the world about tenents they rent too.