Nice and helpful people in general; but: they are rather pushy to try to keep the local selling prices in the sky. What we did not like: when you make an offer you'd expect them to take it without starting to question the amount right in your face. I found the guy being rude to my husband.. all the other agencies take your offer with mouth shut and then actually forward it to the client alongside an official email that confirms "your offer has been forwarded" then eventually they get back with the result. Why could not this agent be polite and act like this... The way he started on my husband was not professional at all. He just sketched up the number on a piece of paper - and I doubt they ever forwarded it... Positives: happy to advise, good at local knowledge, can answer your questions, Pam is very very kind.
Very disappointing and inadequate level of service provided for letting management. Poor communication, frequent checking and follow up required, lack of attention to detail.
Moderately cruddy letting agent: they took two months to fix a leaking tap, then when I moved out, spent several hours checking my miniscule one bed flat so they could charge extra for every square micron of paint disturbed. I got most of the money back in arbitration, which shows what a fraudulent joke it all was. Still, not impressed by the way they (failed to) handle the maintenance while I was there.
DO NOT USE THIS AGENT!! Will discriminate against you and then have the audacity to block your emails!!! AWFUL customer service from their agents. They are money grabbers. AVOID
Unprofessional agency, cancelling booking last view. Won't use them at all in near future.
1 Hazel Parade, Penrose Road, Fetcham, Leatherhead, KT22 9PY, UK
Christies Residential (Formerly trading as Domus Residential) are leading Independent Estate Agents established in Leatherhead since 1983. The agency is run by a very experienced team with considerable knowledge within the property industry and the local area lead by in house directors each of whom have over twenty five years experience. We pride ourselves that we will not be beaten on fees. Christies Residential are members of The Guild of Property Professionals, The National Association of Estate Agents (NAEA), The Association of Residential Letting Agents (ARLA) and The Property Redress Scheme. We aim to provide all of our customers with an excellent standard of service for highly competitive fees, tailoring our services to the individual requirements of our clients. At Christies Residential we embrace technology and use cutting edge marketing tools to ensure that our clients’ properties receive the maximum exposure to the marketplace. All the properties we offer are advertised on national property portals, our own website and on the Guild website. In addition to this our marketing includes videoettes as well as our quality lifestyle magazine, which is printed every 6 weeks. As the local member of The Guild of Property Professionals, we are part of a network of 750 approved independent estate agents, including a show room office in Park Lane, Mayfair, so we are able to assist you in finding a property anywhere in the UK. If you are thinking of selling or letting your home, why not contact us today for a free individually tailored marketing plan?
Director
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