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Christies Residential

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
3.00 /5

Nice and helpful people in general; but: they are rather pushy to try to keep the local selling prices in the sky. What we did not like: when you make an offer you'd expect them to take it without starting to question the amount right in your face. I found the guy being rude to my husband.. all the other agencies take your offer with mouth shut and then actually forward it to the client alongside an official email that confirms "your offer has been forwarded" then eventually they get back with the result. Why could not this agent be polite and act like this... The way he started on my husband was not professional at all. He just sketched up the number on a piece of paper - and I doubt they ever forwarded it... Positives: happy to advise, good at local knowledge, can answer your questions, Pam is very very kind.

2.00 /5

Very disappointing and inadequate level of service provided for letting management. Poor communication, frequent checking and follow up required, lack of attention to detail.

Reply from agent

Obviously finding you a good quality tenant that always paid their rent on time and looked after the property was not good enough. Neither was our service even though the independent inventory clerk commented that the property was in better condition at the check-out, than at the check-in. I am just sorry that despite having hundreds of satisfied landlords since we started in 1986, in this instance we couldn't manage to satisfy your unusual expectations regarding property management.

2.00 /5

Moderately cruddy letting agent: they took two months to fix a leaking tap, then when I moved out, spent several hours checking my miniscule one bed flat so they could charge extra for every square micron of paint disturbed. I got most of the money back in arbitration, which shows what a fraudulent joke it all was. Still, not impressed by the way they (failed to) handle the maintenance while I was there.

Reply from agent

Sorry you feel like that Greg especially as your tenancy ended in July 2021and as you are aware your landlord was very hands dealing with most maintenance himself and to our knowledge promptly. The check-out was not carried out by us, but by an independent inventory clerk working for the landlord and all decisions over any dilapidations were made by your landlord and not us!

1.00 /5

DO NOT USE THIS AGENT!! Will discriminate against you and then have the audacity to block your emails!!! AWFUL customer service from their agents. They are money grabbers. AVOID

Reply from agent

Really sorry you feel this way Stevie, I can see that you have emailed in an enquiry and a further querry and we have replied to both of your emails. We would not discriminate against you and have not blocked your email so please feel free to contact us further if you require any further information or have other questions.

1.00 /5

Unprofessional agency, cancelling booking last view. Won't use them at all in near future.

Contact details
Sales Phone:

01372 362555

Lettings Phone:

01372227900

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 09:00 - 16:00
Address

1 Hazel Parade, Penrose Road, Fetcham, Leatherhead, KT22 9PY, UK

Christies Residential (Formerly trading as Domus Residential) are leading Independent Estate Agents established in Leatherhead since 1983. The agency is run by a very experienced team with considerable knowledge within the property industry and the local area lead by in house directors each of whom have over twenty five years experience. We pride ourselves that we will not be beaten on fees. Christies Residential are members of The Guild of Property Professionals, The National Association of Estate Agents (NAEA), The Association of Residential Letting Agents (ARLA) and The Property Redress Scheme. We aim to provide all of our customers with an excellent standard of service for highly competitive fees, tailoring our services to the individual requirements of our clients. At Christies Residential we embrace technology and use cutting edge marketing tools to ensure that our clients’ properties receive the maximum exposure to the marketplace. All the properties we offer are advertised on national property portals, our own website and on the Guild website. In addition to this our marketing includes videoettes as well as our quality lifestyle magazine, which is printed every 6 weeks. As the local member of The Guild of Property Professionals, we are part of a network of 750 approved independent estate agents, including a show room office in Park Lane, Mayfair, so we are able to assist you in finding a property anywhere in the UK. If you are thinking of selling or letting your home, why not contact us today for a free individually tailored marketing plan?

Our team

Clinton Green

Director

Rachel Gilday

Adam Cliffe

Association of Residential Letting Agents
Guild of Professional Estate Agents
National Association of Estate Agents
Residential Sales Redress Scheme and OFT Approved Code
OFT Approved Estate Agent Redress Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure

No awards information available