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EweMove Guildford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Ryan and Lucy were very friendly, supportive, and helpful throughout the whole process of our purchase, helping relay questions and information between ourselves and the sellers. Both of them maintained a kind and professional manor whilst remaining approachable during the whole process. I would highly recommend the pair to any sellers and buyers alike. Thank you Again Lucy and Ryan for your help! Adam and Pinar

Reply from agent

Dear Adam and Pinar, thank you for your kind words and positive feedback. You were both incredibly patient throughout the purchase of your new home and we are so pleased you have now moved in and are loving it. Enjoy all the summer entertaining in that beautiful kitchen of yours. Best wishes, Ryan & Lucy.

5.00 /5

We carefully researched the estate agents in the Guildford area and we are very pleased that we chose Lucy and Ryan to sell our property. They were extremely effective and professional from the moment we contacted them . Preparing the house for the photos and showing was really quite enjoyable with their support. However the one thing that really stood out was their personal service with the commitment they had to give it their all. Throughout the process they provided sound advice and were very patient, especially through the last few very challenging weeks. We cannot recommend them strongly enough! Thank you Lucy and Ryan!

Reply from agent

Dear Alma and Anders, Thank you for taking the time to leave us such a positive review. Selling a house can be stressful, let alone relocating abroad! We are so pleased that we were able to make the process as smooth for you as possible - even during those last few challenging weeks. We wish you all the very best in your new chapter. Best wishes, Lucy & Ryan.

5.00 /5

Ryan and Lucy were brilliant throughout the process of me putting my flat on the rental market for the first time. They truly have a very transparent approach, and made every effort to make sure they communicated with me at every stage. They always consulted me before any action was put in place. It was very refreshing to have very knowledgeable, thorough and organised estate agents, who did not put any pressure on me or use manipulative sales tactics. They were simply invested in finding me the best possible tenant and managed to secure exactly this in just 5 days! There were a lot of viewing requests, but Ryan and Lucy always checked in with me, and made sure these were timed so that there would be minimal disruption to me. I felt very safe in their hands, and have absolute confidence they will look after my home and tenant as they manage the property going forward.

Reply from agent

Dear Mariana, thank you very much for taking the time to leave such a positive review for us. We are so pleased that we were able to make the process of letting your property simple and stress free. It has been brilliant to see how excited your tenant is about moving in and we look forward to managing your property for you so that you can switch off and enjoy your time away. Best wishes, Lucy & Ryan.

5.00 /5

We've worked with Ryan and Lucy for over a year now, using their fully managed letting agent services for our rental property. We've worked with several letting agents in the past, and I can honestly say Ryan and Lucy are by far the best. They're always so helpful, and professional. Whenever there are maintenance issues at the property, they always let us know promptly, and have a great team of tradesmen on hand to attend to things. Our tenants are really happy, and we finally have the confidence that our property is being well looked after. I wouldn't hesitate to recommend them to any landlords who are looking for peace of mind.

5.00 /5

Whether you’re buying, selling, or renting, I would highly recommend EweMove Guildford. I recently relocated from London and was quite anxious about the move, but in the initial stages of working with Lucy and Ryan I started to feel a lot more confident. It was such a relief having my move in the hands of professionals I felt I could trust. From start to finish communication was spot on and any queries I had were quickly put to my landlady (and vice versa) and answered in detail. Moving is always stressful but their commitment to looking after their clients was evident from the offset. I’m hoping to buy a place in the area next year and they will definitely be my first call.

Reply from agent

Thank you so much for your review, Evelyn. We really felt like property match makers when letting this property to you and we loved seeing how excited you were, from your first viewing, right through to you moving in. We are so pleased you are loving Guildford and we look forward to doing all we can in helping you find your first home to buy when you are ready. Thanks for being such a great tenant and we hope the weather warms up again for you soon to enjoy your garden. Best wishes, Lucy & Ryan.

5.00 /5

We normally do not leave reviews, but the service we received from Lucy and Ryan @Ewemove has been extraordinary. We met Ryan on our two viewings. Ryan has guided us through the house in both viewings and has always been friendly, enthusiastic and ready to answer all our questions. Lucy has been there for us throughout the process from arranging our initial viewing to completion and never took her longer than 5 minutes to reply to our enquiries (even on a Sunday!). When these guys say 24/7 they mean it! Thank you Lucy and Ryan for all your help, constant support and reassurance! Ewe rock! Jeremy & Maria

Reply from agent

Hi Jeremy & Maria Thank you so much for taking the time to complete a review for us, particularly as you don’t normally. From the moment we met you, we knew how much you loved the property and were hands down the easiest buyers to work with - So organised and you kept us updated throughout, which made things so much easier for us. We wish you all the happiness in your new home and all the best for the future. Kindest regards, Lucy & Ryan

5.00 /5

I have nothing but good words to say about our experience with EweMove so far. A very professional outfit, yet friendly and welcoming and Ryan couldn't do enough to help us, despite us not yet being in contract with them! We were looking to start our moving process in January but requested a viewing of a house we stumbled across that was in an almost prefect location for us. We told EweMove up front that the house was a little out of budget and weren't quite in a position to move - but yet Ryan still gave his time for us to view the house so we could gain experience - which is not what we were expecting! They have freely given great advice about moving and selling our property and offered us a very competitive and favourable contract which I think will be hard beaten (though have yet to research other agents fully).

Reply from agent

Dear Adam, Thank you for taking the time to complete a review for us. We understand what a daunting prospective it can be selling your first property and moving to a new area. Being able to view houses to get a real feel for what you are looking for and the area you want to live in is as an important part of that process. We are looking forward to working with you and guiding you through your sale and onward purchase. Best wishes, Ryan & Lucy.

5.00 /5

Ryan and Lucy have been great throughout the whole process. I initially viewed another property with them after being attracted by the quality of photos and floorplans online. After meeting I chose them to sell my property because they were so personable and gave more attention to detail than I had found elsewhere. Highly recommended and would use again

Reply from agent

Thank you, Mark, for your review. We loved photographing your property and viewings were an absolute pleasure too as it was always immaculately presented, which buyers frequently commented on. We wish you both the very best and we can’t wait to see how you transform your next property, plants and all! Lucy & Ryan.

5.00 /5

We have been so grateful for the help and attentiveness that Lucy and Ryan gave us in the advertising of our property. They took their own professional photos of the property and wrote up an excellent description, which instantly presented the property in a far better light than it had been previously. We were given feedback throughout the process, and would definitely be happy to use EweMove Guildford again in the future. Would unreservedly recommend.

Reply from agent

Thank you very much for your positive review, James. We really appreciate the recognition that you have given to our dedicated personal service and the first class marketing of your property, as these are two aspects of our business that we really pride ourselves on. We wish you both all the best with your next tenancy and we look forward to working with you again in the future. Kind regards, Ryan & Lucy.

5.00 /5

Excellent service provided by this team, going above and beyond to find and share additional information to make the process easier. Highly recommended.

Reply from agent

Thank you for your kind words Danny.

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