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Dawsons - Killay Sales

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

I recently sold a property through Dawsons Mumbles Office. I found Emma, Claire and the team very professional, caring, helpful and supportive throughout the process. I would certainly recommend them to others looking to sell a property.

Reply from agent

Thank you so much for your lovely 5-star review. We are delighted to hear that you felt supported by myself, Claire and the team throughout your sale, it really matters to us to know this. It’s especially nice to receive such kind feedback on International Happiness Day, and knowing we have helped make your experience a positive one certainly makes us smile! Thank you for your recommendation and for trusting us with your sale. Wishing you all the very best for your next chapter. Have a lovely weekend Emma and the Mumbles Sales Team

4.00 /5

Dawsons were great selling our property for the full asking price in 10 days with the sale completing in just over three months. As a result we might always wonder if the price was to low and feel that knowing they could sell it so easily their fees were to high. We experienced some frustration in the lack of continuity of contacts from initial instruction to completion. We also had a problem with the sale board indicating the wrong message.

Reply from agent

Thank you for taking the time to leave us a review and for highlighting the positive outcome of your sale. Achieving the full asking price within just 10 days and completing in a little over three months is something the Mumbles sales team works very hard to deliver, and we’re pleased this was your experience. I appreciate your honesty regarding pricing and fees. When a property sells quickly and for a strong price, it can naturally prompt those questions. However, this result is very much down to the strategy, market knowledge, and proactive approach of the team, from accurate pricing advice and targeted marketing to effective negotiation and progression through to completion. We are sorry to hear that you felt a lack of continuity at times. While our team-based approach ensures momentum is maintained throughout the sale, I understand how important clear communication and familiar points of contact are, and this is something we continually work to refine. I also apologise for the confusion caused by the sale board and appreciate you raising this. Thank you again for trusting Dawsons with your sale and for your feedback, which we value greatly. I wish you every success in your next chapter. Kind regards, Emma and the Mumbles Sales Team

4.00 /5

We were dealt with efficiently, during the sale of our house especially by Tom Moss, Chris Taylor, and Waol Falconer. Thank you Mortimer's Accrington.

Reply from agent

Thanks Kathryn!

4.00 /5

The staff at Dawsons were great. They always made time for me whenever I had any queries and/or questions. Whenever they explained the next step of the process, they always did so in a professional manner.

Reply from agent

Hi Owen, Many thanks for your feedback and review. I’m thrilled to hear you had such a positive experience with our Killay Team. If we can be of any service to you in the fire please do contact us. Good luck in your new home and Best Wishes, David and the Killay Team

4.00 /5
03.04.2016
Efficient and friendly

After a long hunt for our perfect house, Dawson's came up trumps! They were patient and understanding and my family can now finally settle in our lovely new home.

Reply from agent

Hi Claire, We're glad to have been able to help with your property search. Good luck to you and your family in your lovely new home! All the Very Best, David and all the Team at Killay Dawsons

4.00 /5
27.11.2015
Responsive, realistic and efficient.

After a slow start Dawsons finally managed to generate interest and 10 months down the line the property is sold. Their advice was always clear and realistic, backed up by experience. They always got back to me and kept me updated on what was going on. Very professional and I would use them again without hesitation.

Reply from agent

Hi Andrew, Thank you for selling through us here in the Killay Office. Hopefully we can be of service to you again in the future. Kind Regards, David

3.00 /5

Website hard to navigate for correct search options

Reply from agent

Hello Kerry Thank you for taking the time to leave this review in regards our website, we are constantly looking to improve our web usability and therefore if you would like to provide some more details to info@dawsonsproperty.co.uk we can look this particular issue. Many Thanks indeed Kate Phillips IT & Process Co-ordinator

3.00 /5
Reply from agent

Good morning Thank you for taking the time to write us a review. We have been able to check our database and unfortunately we cannot locate a record for you. Please would you be so kind to provide us with your name and some further feedback on any experience you have had with Dawsons? My number is 01792 298014 or feel free to email me on david.parton@dawsonsproperty.co.uk. Please be assured that we are committed to providing the best customer service and we welcome all feedback to help us improve and adapt. I hope to hear from you soon. Kind Regards, David - Branch Manager, Killay.

3.00 /5
Reply from agent

Good morning and thank you for taking your time to provide us with a 3 * review for our Killay sales team. We are extremely grateful and should you wish to provide us with any further feedback to ensure we are providing the best possible service please email info@dawsonsproperty.co.uk. Thanks again, Naomi (marketing).

1.00 /5

Very poor experience with Dawson’s Swansea I do not recommend Dawson’s Swansea. The property was poorly maintained — the oven didn’t work for 10 months, the shower never got hot, the garden was overgrown, and the children’s bedroom carpet was unsafe. I never received or signed a proper check-in report or photos. After only one year, the landlord increased the rent by 17%, prompting us to move out. Now they are attempting to claim £3,500 under Flatfair, the maximum amount, despite my tenancy being one year and all payments made on time. This claim is completely unfair and shows a lack of professionalism and fairness.

Reply from agent

Good afternoon Naturally, we’re disappointed to read your review today. As a branch and of course company wide, we are proactive in our property management and ensure all maintenance issues are dealt with promptly once reported. We pride ourselves on clear communication with all our clients and, as you know, have been in contact with you via email again this morning. We always aim to provide a fair and professional service to both tenants and landlords and would be happy to review your concerns further. Please don’t hesitate to contact me directly at rmu@dawsonsproperty.co.uk should you wish to discuss this in more detail. Kind regards, Kristian Branch Manager, Dawsons Mumbles Lettings

Contact details
Sales Phone:

01792 298014

Opening hours

Unknown

Address

419 Gower Road, Killay, Swansea, SA2 7AN, Wales, UK, SA2

This brief information we hope will give an introduction to both sellers and buyers about the area and the range of services from the office that we aim to give to our clients. Dawsons, the market leader in Killay, has been established since 1993 with an experienced team who have a wealth of experience in Estate Agency while maintaining local knowledge and a forward thinking approach to the housing market. Our office covers both urban, rural and coastal areas with a diverse housing stock offering properties from small flats to large family homes. We offer a dedicated auction, survey, rental and commercial department to cover all areas of Swansea. Dawsons are the selected agent by Relocation Agent Network to represent them in this area. We feel we can offer the complete package, and we would welcome the opportunity to discuss any aspect of your proposed sale or purchase, so please give us a call. We are delighted to have been awarded GOLD for 'Letting Agent of the Year 2015' – by the Sunday Times

Our team

Sharon Mayes

David Parton

Davina Rowlands

Callum Thomas

Killay Office

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available