We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Lovelle - Humberston

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I cannot recommend Fiona and the Humberston branch team highly enough. I received helpful information throughout the process of the sale and nothing was too much trouble. Their customer service was outstanding and their approach was both friendly and professional.

Reply from agent

Thank you for the review Jo, I will be sure to pass on your wonderful comments to Fiona. Samantha.

5.00 /5

Fiona and Gail in the humerstone office have been brilliant, nothing was too much for them to sort out. Thank you so far and looking forward to completion and getting moved in. Thank you.

Reply from agent

Thank you so much for the 5 star review. Our customer service is so very important to us and I will be sure to pass your comments on to Fiona and Gail. All the best, Samantha and team.

5.00 /5

We would like to take this opportunity to once again thank the staff at humberston for helping and guiding us to the purchase of our new home in marshchapel. Fiona and Gail were fantastic from the very first phone call, right through to completion. The process we went through was made so much less stressfull due to their professionalism & guidance. We would recommend humberston estate agency to everyone weather buying or selling. Daisy & Martyn x

Reply from agent

Thank you so much for your kind words Daisy and Martyn. We are all delighted to hear how happy you were with our service and that we were able to take a little bit of the stress away! We wish you all the happiness in your new home. All the best for now and in the future, Samantha, Fiona, Gail, Helen and Harry.

5.00 /5

I would like to share my wonderful experiences about the Lovelle Humberston team. We initially dealt with Sam who came and valued our house and took lots of amazing high quality professional photos. Looking back at the valuation she came up with, it was 100% accurate. They proceeded to show respect and care as they showed our house, and took on board any instruction we gave them. Throughout the sale process, we were kept informed by Fiona, who was so professional, friendly and patient. I cannot fault them at any level, I highly recommend them, you won't be disappointed.

Reply from agent

Thank you so much Kristy, we are constantly trying to explain to our potential new customers what we actually do and why we are worth our fee and your words say it beautifully. Thank you so much for posting this review. Sam and the team are all thrilled. We are also excited that customers who are considering using us take inspiration from your words and give us a try. Many thanks once again.

5.00 /5

Sam, Gail, Helen and Connor did a truly fantastic job in selling my property in less than 2 weeks. A very professional service from them. I cannot thank them enough for their regular updates and contact every step of the way. Sam was excellent in making the brochures to my property spectacular , Helen was truly amazing in finding our buyer, Gail was brilliant in making sure my sale went through hassle free and Connor was great in keeping me up to date every step of the way. A very professional, fast, efficient service who made my sale stress free. Thank you so very much. Highly recommended.

Reply from agent

Thank you for the 5 star review Kev. Customer service is at the heart of our business and Sam and her team really loved your comments. Thank you for taking the time to write a review. It really means a lot to our staff.

5.00 /5

I can not praise the staff enough at Lovelle Bacons, Humberston. So helpful and have kept me up to date all the way through from looking for a property to buying my first home. I can not thank the staff enough for making the whole process so easy and simple. I am now settled in my new home. Thank you.

Reply from agent

Hi Charlie, it is a long time ago but we were just reading your review again and wanted to say thank you for taking the time to post it. It is much appreciated and it means a lot to the team.

5.00 /5

The staff at Lovelle Bacons got me a buyer within 6 weeks of the board going up. I was kept up to date and nothing was too much trouble for the friendly staff.

Reply from agent

We know a long time has passed Layla but we just wanted to say thank you for the lovely review.

4.00 /5

Having recently sold a leasehold property with Lovelles i found the staff to be very professional and supportive throughout a difficult sale. Helping communication between both solicitors, buyer and ourselves and providing advice when necessary. We would certainly use them again when selling another property.

Reply from agent

Thank you for your kind words Ian! We're glad we could support you through the process. All the best for the future, Sam, Suzanne, Elaine and Jasmin.

4.00 /5
Reply from agent

Thank you for your positive review Alan, it is much appreciated.

2.00 /5

I have just been contacted by one of their staff regarding a viewing WE made the other day. I say WE as it was us who in the end had to approach the vendor, not the agents! I had called previously requesting two properties to be timed sequentially for the next day. We had been promised this would be done. By the end of that day we had NOT been contacted to say it was or was not possible. As we already had an early appointment the next day ( with a trouble free agent ) we completed this and in taking a look at the other properties from the outside met the vendor who had not heard from this agent. He called the agent and we were advised they had tried to make later contact that morning with my "special needs" son , clearly causing confusion by doing after the day agreed. Just now I had a call from this agent who asked how our viewing went but made NO APOLOGY for this previous behaviour, just appeared to wish to ride rough shod over my explaining such and continued onto his wish for feedback! Big mistake! He got it but not about the house, simply that I had no further wish to either speak to or continue this conversation with him! VERY BAD PUBLIC RELATIONS! I am nearly 65, brought and sold many homes in the UK and abroad, NEVER falling out with anyone until now! Does not bode well for any future dealings? Now many ( 7 ) years later and I am pleased to say that this firm has since greatly improved! It would be unfair to still rate them according to this one past incident. :-)

Reply from agent

Good day Mr Wood. We were unaware of your review until recently and we are very sorry if indeed this was your experience of our branch. It is certainly not our usual customer service. A lot of time has passed and we would hope the matter was rectified however if we can be of further assistance please do not hesitate to get in touch. Our email address is humberston@lovelleestateagency.co.uk

Contact details
Opening hours

Unknown

Address

346, Grimsby Road, Humberston, DN36 4AA, UK, DN36

About

No about information available

Our team

Humberston Office

No memberships information available

No marketing information available

No memberships information available

No marketing information available