I've used a lot of estate agents in the past (getting student accommodation to having to suddenly relocate from a place of accommodation to a new flat), however, none of them match the responsiveness and professionalism of Richard James. Past experiences of dealing with estate agents has sometimes left a bitterness, however, Richard James, and the crew there are fantastic. For my flat, it's very comfortable, reasonably priced, and as stated on the advertisement, and I have no intention of moving until I can afford my own place. Gemma Cowley has been my point of contact since moving in, and she has been brilliant. Responsive, professional, and very easy to approach! Thank you Gemma for restoring my faith in all relocating!PositiveResponsiveness, Quality, Professionalism

Myself and my wife are so glad that we have managed to finalise two bedroom property to rent in Swindon . Team at Richard and James were very professional and very supporting and helpful . They made us feel very welcoming both over telephonic conversations and also when we met them face to face . Sadie was our Letting Negotiator and she was brilliant . Once again thank you very much Sadie and entire team of Richard and James for providing us with such a delightful customer experience . Delphy & Shivona

Jessica West is my property manager for the place we are renting. She is professional, friendly, calm and always available to help us out. We are so happy with all the facilities Richard James has to offer for their tenants that we definitely recommend them and especially Jessica as your point of contact. The entire team is brilliant and ever ready to help including Rheanna who went out of her way to help us too. Great team! Excellent work😊

Very professional and always responded quickly to emails and queries.PositiveResponsiveness, Professionalism

Jo Taylor was fantastic, very helpful and informative.PositiveResponsiveness, Quality, Professionalism, Value

My move out during the pandemic was pretty smooth and special mention to GEE MOSSOM for all the helpPositiveResponsiveness, Professionalism, Value

Amazing service by the lovely Frankie Stocker, very professional and efficient. Our move from first viewing to moving in yesterday went very smoothly. Would definitely recommend 😊PositiveResponsiveness, Quality, Professionalism, Value

Just to say that Whitney Milhench went above and beyond her job to ensure a 1st class level of service for the tenant and myself. Well done Whitney!PositiveResponsiveness, Quality, Professionalism

A recent inspection report highlighted that there were some missing tiles on the roof. Jenna Burford arranged for estimates to be carried out and am please to say that he repairs have now been carried out.PositiveProfessionalism

Probably one of the best real estate agencies in Swindon. A special thanks to Gee Mossom for the excellent customer service during move out.PositiveResponsiveness, Quality