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Miles and Barr Land and New Homes

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
5.00 /5

I would like to say how amazing Scarlett Gold at Miles and Barr Sandwich has been. The customer service offered was far and beyond. Scarlett was kind, approachable, helpful and informative. Honestly went far and beyond. If needing to find a property to rent and need a point of contact i would highly recommend speaking with Scarlett.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

much better than simply getting through to a voicemail service. Staff are friendly and are able to get messages across quickly and efficiently. definitely the way forward.

2.00 /5
Reply from agent

Thank you for taking the time to rate us Nadia. We do pride ourselves on delivering a great customer experience, so it's disappointing to see we may not have lived up to your expectations on this occasion. I Can't locate your details on our system, but would love to understand if there is any way we can help. Please feel free to contact me on 01304 626444. Mark - Customer Experience Manager.

1.00 /5

I have let my property through this company for the past 12 months upon checkout which I have to pay for my property has been left in a diabolical state. Yet they have continued to do viewings and wondered why nobody has taken the property. I have not had a chance to go to the property I had not had a chance to see my property and when I did go in I was shocked. The property has been left filthy and in total disarray. They have photographs of which they took when letting the property. And yet the property now doesn't look anything like that and it is also filthy. I have rang the company email them and I was hoping to have this situation resolved, bearing in mind I am paying this company two to "manage my property" I use the term loosely. I am 100% convinced that this company will not resolve these issues and that I will end up having to pay for the reparation of my house. This is caused me an enormous amount of upset and misery because my house was beautiful when I let it. I would never recommend anyone to let their property through this company. If this is there standard of care to their clients I am shocked and very upset. This is supposedly after I contacted them to let them know that all the things needed to be resolved by the tenant, because this is how the tenant left it. Comparing to the original photographs it is beyond a joke. Unless the checkout team go in blindfolded I cannot believe my property has been left like this and they think it's ready for letting!!! Beyond a joke

1.00 /5

I have let my property through this company for the past 12 months upon checkout which I have to pay for my property has been left in a diabolical state. Yet they have continued to do viewings and wondered why nobody has taken the property. I have not had a chance to go to the property I had not had a chance to see my property and when I did go in I was shocked. The property has been left filthy and in total disarray. They have photographs of which they took when letting the property. And yet the property now doesn't look anything like that and it is also filthy. I have rang the company email them and I was hoping to have this situation resolved, bearing in mind I am paying this company two to "manage my property" I use the term loosely. I am 100% convinced that this company will not resolve these issues and that I will end up having to pay for the reparation of my house. This is caused me an enormous amount of upset and misery because my house was beautiful when I let it. I would never recommend anyone to let their property through this company. If this is there standard of care to their clients I am shocked and very upset. This is supposedly after I contacted them to let them know that all the things needed to be resolved by the tenant, because this is how the tenant left it. Comparing to the original photographs it is beyond a joke. Unless the checkout team go in blindfolded I cannot believe my property has been left like this and they think it's ready for letting!!! Beyond a joke

1.00 /5

Awful experience. Totally untrustworthy. 2 members of staff in Folkestone office giving false information. Would never use this company

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Address

1 The Links, Broomfield, Herne Bay, CT6 7GQ, UK, CT6

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