Ive been finding it hard to get a rental due to most estate agents doing a first come first served basis but Northwood were fast , thorough and fair . I was expecting to get an answer after a few days but I got an answer within 24hours and on a weekend Great service . A1*PositiveResponsiveness, Quality, Professionalism, Value

I requested a viewing for a property, within 2 minutes Tim rang me arranging a viewing. I have never had that experience before when estate agents have got back to me so quickly. The phone call was to the point and as it was my first time viewing a property, Tim explained it plain and simple to me.

Very friendly and helpful with everything thing I needed to know. Right from the beginning. Easy to contact and a quick reply to any of my concerns. In fact Tim answered all my questions before i had asked them. There is nothing negative I can say about Northwood has I found them very professional.PositiveQuality, Professionalism

I requested to view a property and within 5 mins I had a response. Within a few hours I was at the property, and within 5 hours I had the contract to move in within the week. Tim was very professional, friendly and I am super happy with the service provided. Would recommend to anyone. 🙂PositiveResponsiveness, Quality, Professionalism, Value

I was able to view a property and move in within a week. Tim was very helpful and did everything he could to make the whole process as easy and stress-free as possible. Definitely would recommend!

Went to view a property on the Friday and had offer accepted and deposits paid by 10am the following day. Everyone was really pleasant, and open. It's really nice when things are just made effortless.PositiveResponsiveness, Professionalism

From first contact, I received a fast response, amazing communication throughout. I dealt with Tim, and he was professional, friendly and very helpful. I've been speaking with various letting agents for a while now, and he was by far, the most diligent and communicative. Very good service all around.PositiveResponsiveness, Quality, Professionalism, Value

Moved back to hereford after being away for 31 years. Was a very easy transition to move into a rental whilst looking for a house to purchase. I primarily dealt with Tim who was very informative and helped me to understand the procedures for renting and helped guide me through the process. During my 14 month tenancy, he answered all of my many questions and was very responsive. We communicated well throughout my time until i purchased my own home and dealt with things immediately. Right down to the day I handed my keys in. Had a fabulous experience with Northwoods Hereford. All staff were friendly and courteous. I would definately recommend them for any rental situation. Will likely use them should i ever move again and look to sell my home or purchase another one. Great job Tim!!!!PositiveResponsiveness

I contacted Northwood about renting a flat on a Friday morning, had an immediate response and arranged viewing 11am on Monday. Requested and received application form by Monday afternoon (would have received a call had there not been a mix up with my phone number). Tim at Northwood called at 8.55am on Tuesday morning, which was very helpful as I had failed to send the completed application properly. Resent the documents, Tim contacted the landlord, and the deal was done and holding deposit paid by 10am on Tuesday. Collecting the keys on Monday. This is not the service I experienced with other firms the Shrewsbury area. Superb, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

I was very impressed with how quick & responsive ‘Tim Miller’ was with replying to my email about a property within minutes. Then arranging a viewing for a couple of days. Tim was very approachable & easy going & made the whole process very exciting. Myself & my children are looking forward to moving into our new home in a few weeks time. Thankyou Tim Kind regards Lorna preecePositiveProfessionalism