Went to view a property on the Friday and had offer accepted and deposits paid by 10am the following day. Everyone was really pleasant, and open. It's really nice when things are just made effortless.PositiveResponsiveness, Professionalism

From first contact, I received a fast response, amazing communication throughout. I dealt with Tim, and he was professional, friendly and very helpful. I've been speaking with various letting agents for a while now, and he was by far, the most diligent and communicative. Very good service all around.PositiveResponsiveness, Quality, Professionalism, Value

Moved back to hereford after being away for 31 years. Was a very easy transition to move into a rental whilst looking for a house to purchase. I primarily dealt with Tim who was very informative and helped me to understand the procedures for renting and helped guide me through the process. During my 14 month tenancy, he answered all of my many questions and was very responsive. We communicated well throughout my time until i purchased my own home and dealt with things immediately. Right down to the day I handed my keys in. Had a fabulous experience with Northwoods Hereford. All staff were friendly and courteous. I would definately recommend them for any rental situation. Will likely use them should i ever move again and look to sell my home or purchase another one. Great job Tim!!!!PositiveResponsiveness

I contacted Northwood about renting a flat on a Friday morning, had an immediate response and arranged viewing 11am on Monday. Requested and received application form by Monday afternoon (would have received a call had there not been a mix up with my phone number). Tim at Northwood called at 8.55am on Tuesday morning, which was very helpful as I had failed to send the completed application properly. Resent the documents, Tim contacted the landlord, and the deal was done and holding deposit paid by 10am on Tuesday. Collecting the keys on Monday. This is not the service I experienced with other firms the Shrewsbury area. Superb, highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

I was very impressed with how quick & responsive ‘Tim Miller’ was with replying to my email about a property within minutes. Then arranging a viewing for a couple of days. Tim was very approachable & easy going & made the whole process very exciting. Myself & my children are looking forward to moving into our new home in a few weeks time. Thankyou Tim Kind regards Lorna preecePositiveProfessionalism

Charlotte and Tim were very professional and extremely helpful in setting up a viewing and then securing our first rental property, together. Very communicative throughout and considering it had only just come onto the market we had it all signed and sealed within 24 hours! Nothing was a problem. Highly recommended. Thanks again 😊PositiveResponsiveness, Professionalism

My daughter and her boyfriend moved in to a flat recently with Northwood as the agents. The level of service and assistance they have received has been fantastic. The agent has been fair, reasonable and kind in everything they have done and has given this young couple the break that they needed at a very challenging time. Excellent!PositiveResponsiveness, Quality, Professionalism

I have rented over 20 properties in my lifetime. My experience with Northwood Estate agents has by far been the quickest, smoothest and easiest by a mile. Tim took me through the whole process with clarity , good humour and stress free. I highly recommend them.PositiveResponsiveness, Professionalism

Communication with Northwood has always been easy either through phone or email and they always manage to sort things out in the quickest and most convenient way.