I've dealt with many estate agents however Whitegates heanor easily tops the lot. The ladies at the heanor branch are superb to deal with as a landlord and property developer when buying and selling. As a buyer and seller, they make the process easy with great communication until exchange and as a landlord, the office fulfil what a landlord expects; Looking after your properties, making sure they are available to help the tenants when needed - which is key to keep the tenants happy and income coming smoothly, as well as give competitive rates. Personally the main thing I like about the company, is that everything is done in-house, to make transactions easier, smoother and quicker to deal with. Other/majority of estate agents are under the Connells umbrella who, because they are so big, have lost their customer relationship touch and focus on numbers. The individual agents might be good however there are so many different departments which deal with certain areas in the Connells umbrella which gets messy, takes time to get stuff sorted and you don't get the best overall service. Landlords are numbers to them, a target for monthly income to get, then forgotten about once you sign up. Myself and my Tennants have not been happy with that service so moved to Whitegates. I would highly recommend Whitegates to landlords and want to thank Lisa and the team for their work and dedication, keeping my Tennants happy, and not seeing me as a number and monthly target but as a individual business they want to work with and I look forward to bringing more business to them in the future.

Highly delighted with the service we received. The friendly staff have helped us with every step involving the purchase of our new property and the sale of our old property. Nothing has been too much trouble and all done with a smile and a laugh. Sale and purchase all in place within a week. Special thanks to Abby and Mary

Thanks we got there in the end, you kept me notified, and chased up buyers and solicitors for me .

We chose Whitegates in Heanor to sell our property because they were local and their sales charges were transparent. They also recommended an excellent conveyancing solicitor again with transparent charges. Our property took about 6 weeks to sell and 10 weeks to complete , we are delighted with the whole experience delivered by the team at Heanor , special thanks to Louise and Abby . Would not hesitate in recommending this branch .

I have my Heanor property managed by Whitegates Heanor and they are very good and helpful. Would recommend :-)

We had a brilliant experience with Whitegates. There was great communication and everyone on the team was very nice and supportive. Would definitely recommend Whotegates and will certainly chose to work with them again in the future.

We have recently sold and bought with Whitegates Heanor. An experience I couldn’t recommend enough. The team at Whitegates are so friendly, extremely helpful and very knowledgeable. The team who help us, Sally, Louise and Abbie were crucial in the success of our move. We first put an offer on a house before having ours on the market, within the space of a week the Whitegates team had come to value, take professional pictures and had our house on the market. They already had many viewings lined up for us and that same weekend we had accepted an offer. Their help didn’t stop there… throughout what is a stressful time Whitegates supported and guided us through the process. They were excellent at updating and keeping everyone in the chain working hard to reach a completion. A personal thank you to Sally, Louise and Abbie who were always on the other end of the phone ready to help. We are now settled in our new house and couldn’t be happier with our whole experience with Whitegates.

Have used Whitegates for last two years for full tenancy management of shop premises. Lisa is always responsive and available to solve any problems or issues. Willing to go the extra mile when needed. Have no hesitation in recommending them for tenancy management.PositiveResponsiveness, Professionalism

We moved our rental property from another agent to Whitegates and we are really that happy we did. Lisa and Gemma have been brilliant from the outset and we now know our property is in good hands and our tenants are being well looked after. We also found Whitegates' fees to be more reasonable than other agents, for what we consider to be a better service, so we are happy we found them.

I was one of their tenants. One of the top 3 property rental/sales companies in Nottingham/Derby in my opinion. Had an amazing experience while renting one of their managed properties where I stayed for a year. Great people!