An absolutely great business to deal with, I would highly recommend due to the great level of service you receive and the care and time the team take to help wherever and whenever they can.PositiveQuality, Professionalism

Lisa and her team at the Heanor branch are extremely professional, efficient and always have a welcoming smile every time we visit the office. I can not praise them enough! Thank you Ladies

The Heanor team have been excellent from the first meeting, offering sound and professional advice pre letting and extremely efficient management of the ensuing tenancy.PositiveProfessionalism

Lisa and the all the Lettings Team have always provided an exceptional service, over the many years now that we've been engaged with them as a Landlord, we'd certainly highly recommend their servicesPositiveResponsiveness, Quality, Professionalism, Value

I would recommend whitegates as they have always been fantastic over the 9 years Iv been a tenant through them. They are always quick to respond to any concerns or issues I have, they are kind, friendly and very helpful.PositiveResponsiveness, Quality, Professionalism, Value

Whitegates Heanor helps us with our local rental property. Everyone is very helpful and on hand to reply to our queries. Main point of contact is Lisa who goes extra miles to help! Thank you team!PositiveResponsiveness, Quality, Professionalism

Whitegates have managed my property for over five years. They are professional, really helpful and provide excellent customer support and service.PositiveQuality, Value

You never find out how good a company really is, until something goes wrong usually. The boiler in our house just stopped working about a month ago; which is never good in the colder months. Whitegates and most notably Gemma, organised to get an engineer out to us by the next day and a little less than a week later; we had a new boiler. She kept us updated throughout over the phone and email and not only that; she also arranged to drop some heaters off so we wouldn't be cold in the house! Not only that; she called us a few days later; just to check that we were ok! Awesome... I was staggered how good the customer service was - having experienced a boiler that needed replacing at a previous house we had rented from a different letting agency in the past (which was a total knightmare) the difference in how Gemma and the team handled it was "night and day" with our only other point of comparison. Gemma and the team are awesome!!PositiveResponsiveness, Quality, Professionalism, Value

I have been with Whitegates for several years and have always been impressed with the level of service given. Their communications are always accurate and timely, the staff are very helpful and professional and I would not hesitate to recommend this company.PositiveResponsiveness, Quality, Professionalism

Whitegates have managed my properties for more than four years. Its great to have someone knowledgeable and professional to turn to when advice is needed or there is problem. Worth every penny! Thank you!PositiveResponsiveness, Quality, Professionalism, Value