We have bought three houses in the past with other estate agents no problems. We were told as buyers that the sellers were not accepting any higher offers because they liked the family they were selling too and would not let us make a higher offer, we found this strange. So we contacted the owners directly and they said they would consider higher offers. That was the first lie by move revolution Haywards Heath. Then the owners got in contact with us to see if the estate agent had contacted us. We had received no communication from move revolution and all previous communication had been by phone prior. The sellers got the agents to call us and the second lie they told us was that they had accidentally put our email address in incorrectly. But we know this not to be true as when you send an email to a incorrect address you get a notification email to say it has not been delivered. They undervalued our own property by £25,000 as we had two further valuations from local established agents. I wouldn't touch this agency with a barge pole to buy or sell. They give good agency's a bad name.
STAY AWAY FROM MOVE REVOLUTION Honestly, the service I have received does not even deserve half a star. The property me and my fiance rented in Haywards Heath was not nearly worth the money we paid for it. £900 a month for a cupboard of a flat, with dirty walls and broken features. The flat block we were in was horribly noisy with our neighbours being loud and smoking weed, and because me and my fiance are a young couple, we got the blame! After we moved out they tried to charge us more rent than was due after THEY kicked us out early and broke our tenancy agreement! They tried to charge us rent until the new tenants moved in when we had previously emailed saying as soon as we moved out our liability to pay rent would end. Then they tried to take £385.00 out of our deposit for things they were not allowed to charge for!! We never received an inventory when we moved in, no pictures, no check out report, no receipts or anything! Once I pointed out that they were not legally able to charge for these things, they stopped replying to my emails! I am still waiting on my deposit or a reply from them 2 weeks after we moved out of the property! If you decide to use Move Revolution, STAY FAR AWAY FROM Elle Copsey and Katie Rest!! Useless and appalling service!!
It doesn't even merit 1 star. Horrible experience. My advice, go to a company that will listen to you, not be hell bent on taking every penny you have for no reason, and that will actually treat their tenants with respect.
Poor service. For 3 months we have a window that doesn't close meaning water floods in whenever it's windy and it's constantly cold. No updates, constantly having to chase. We currently have cling film tapped over to help protect the landlords apartment from water damage from the rain. Personally, if you're looking to let out your investment property I would go elsewhere.
Don’t recommend this agency as they have miss represented a property that I wanted to purchase.
Poor service from Move Revolution. They didn’t contact unless phoned - emails were not answered. The representative who had all the interesting and unique details about the property left after a couple of weeks without a handover - we were not informed so email and phone calls ignored. There was no strategy to sell and the representatives who showed potential buyers were at times late and not prepared. Very disappointed.
John de Mierre House, Bridge Road, Haywards Heath, West Sussex, RH16 1UA, South East, UK, RH16
Website:
http://www.moverevolution.com/Welcome to Move Revolution Haywards Heath. Having opened Move Revolution Heath in 2015, our office has gone from strength to strength. We have a strong reputation and presence in the local area (we cover Haywards Heath, Lindfield, Burgess Hill and all the surrounding villages), which has been built on our comprehensive knowledge of the local market, property experience, and focus on outstanding customer service, combined with our excellent availability (8am until 8pm, 7 days a week) With stunning professional photography, brilliant property listings, superb viewings and negotiation, as well as dedicated sales progression, you are in very safe hands. We can’t wait to hear from you and book a valuation.
Associate Director
Sales Negotiator
Sales Negotiator