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EweMove Hemel Hempstead

EweMove Hemel Hempstead

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We viewed a property through Your Move in early November 2017 and was greeted by a estate agent called Sarah and she was really friendly and informative to what we wanted to know. We had a second viewing and the experience was just as good as the first. After this we put an offer in on the property which was accepted. I was contacted by the Senior Branch Manager Shaz Ahmed who saw us all the way through the process up to exchange. Shaz couldn’t do more for us and went above and beyond what we expected! If we ever move again we certainly will contact Your Move and hopefully deal with the same people!

review by Steve Morgans
4.00 /5

review by Adnan Sattar Khan
Reply from agent

Dear Adnan, Thank you for rating us highly at 4 stars, we would love to know what else we could do that would deliver 5 stars for you? Please get in touch, Kind Regards The Hemel Hempstead Team.
4.00 /5

Used Your Move to lettings recently. Found them very helpful, especially Tayla Barber. Always happy to help and very professional. I found online system a bit confusing to use but managed to sort it all out eventually. Would recommend the agency.

review by Natalie Courtney
Reply from agent

Hi Natalie, Thankyou for your review, glad to help and feel free to get in touch if you need any more assistance.
3.00 /5

review by nikki Johnson
Reply from agent

Dear Nikki Johnson, we have have no record for you, why have you given us a 1 star rating without even leaving a comment? Please can you contact us as soon as possible and we will be happy to deal with your query.
2.00 /5

Not very good at listening to instructions for requirements. Kept offering three bed houses when clearly told needed 4 bedroom house. Even offered a flat!

review by David Herring
1.00 /5

We made a offer for a property but it seems the branch manager made it a personal matter! It seems his feathers got ruffled and his reply was on the lines of that the offer offended the owners and it’s better they just rent it out! This is not how you do business with potential customers either remove the property if you and the owners get offended with offers! Avoid these unprofessional agents go and use squire estates up the road instead they have much better customer service! No error on my behalf! We will be up loading your email response on here soon for everyone to see who the liars are!

review by Jamez Ali
Reply from agent

We have no record of a Jamez Ali viewing or offering on a property with us, if you wish please contact us to discuss further otherwise we can only assume this is an error.
1.00 /5

Avoid! The women on the phone was clearly ‘digging’ with regards to finances and if they fit the bill of this ‘agency’ Understandable I get that. She asked if I could provide a guarantor as my income didn’t quite fit the bill. Ok so I go away and speak to my potential guarantor having promised to get in touch with the agency a few hours later. Look on the website the next morning and it stated ‘let agreed’ Very snakey. I would definitely avoid, they are extremely greedy and the customer service is like speaking to children

review by claire Pepper
1.00 /5

Very unprofessional agency, I really don’t recommend it.

review by Nic C
Reply from agent

Dear Adrian. As explained the situation is a deposit dispute with your landlord. We cannot force the landlord, there is process that must be followed, before any funds can be returned. We are very sorry for the situation, but we are doing everything possible to get this resolved with your former landlord. After our lengthy conversation today, I do hope you can appreciate the issue is with the landlord and your review is a little unfair to the team in this branch as we are not to blame. We have tried to help you and have given you the details you need for the letting management centre, who are there to assist tenants with issues just like this one. We do hope this is resolved quickly for you and now that you have the full information I hope you can re-consider your review.
1.00 /5

Very unprofessional agency, I really don’t recommend it.

review by Adrian C
Reply from agent

Dear Adrian. As explained the situation is a deposit dispute with your landlord. We cannot force the landlord, there is process that must be followed, before any funds can be returned. We are very sorry for the situation, but we are doing everything possible to get this resolved with your former landlord. After our lengthy conversation today, I do hope you can appreciate the issue is with the landlord and your review is a little unfair to the team in this branch as we are not to blame. We have tried to help you and have given you the details you need for the letting management centre, who are there to assist tenants with issues just like this one. We do hope this is resolved quickly for you and now that you have the full information I hope you can re-consider your review.
1.00 /5

Very unprofessional agency, I really don’t recommend it.

review by Adrian Camara
Reply from agent

Dear Adrian. As explained the situation is a deposit dispute with your landlord. We cannot force the landlord, there is process that must be followed, before any funds can be returned. We are very sorry for the situation, but we are doing everything possible to get this resolved with your former landlord. After our lengthy conversation today, I do hope you can appreciate the issue is with the landlord and your review is a little unfair to the team in this branch as we are not to blame. We have tried to help you and have given you the details you need for the letting management centre, who are there to assist tenants with issues just like this one. We do hope this is resolved quickly for you and now that you have the full information I hope you can re-consider your review.

Contact details

Unknown

Opening hours

Unknown

Address

EweMove, Hemel Hempstead, HP16, UK, HP16

About

Hey there, I'm Diana, and I'm delighted to be the Branch Director here in the vibrant community of Hemel Hempstead! Having spent many years working in the world of music, where I had the incredible opportunity to travel the globe, catering to the needs of some truly remarkable musicians. It was an experience that fuelled my passion for serving others and my determination to continue delivering the highest quality experiences. This is why I'm channelling my unequalled energy and enthusiasm into my latest venture: EweMove Hemel Hempstead. With an unwavering commitment to excellence, I'm ready to bring a fresh perspective to the local property market. My vision for EweMove Hemel Hempstead isn't just about buying and selling houses; it's about providing exceptional service that goes above and beyond. I'm on a mission to create a business rooted in integrity, honesty, and genuine care, whilst nurturing a sense of community and belonging. Being a mother, I want to build this business founded on family values. Where I’m determined to create a warm and welcoming environment where every client feels like part of the family. At EweMove Hemel Hempstead, our goal is simple: to help you find not just a house, but a home. With our personalised approach and attention to detail, we're here to guide you every step of the way, ensuring that your property journey is as smooth and stress-free as possible. So, whether you're a first-time buyer, a seasoned investor, or simply looking for your next home, I can't wait to help you! Let’s make your next move feel like a dream come true, right here in the heart of Hemel Hempstead.

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Diana Richardson

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