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Rush Witt & Wilson - Hastings

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Rush Witt & Wilson - Hastings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

2.00 /5

Was all going really well until we had pretty much finished going through the service and they never supplied us with the metre readings for our rental flat, told us the gas metre reader was broken and didn't do anything about the electric or water metre, we had to go through it all by ourselves with the help of the landlord who was told it was something Rush Whitt and Wilson should have carried out.

review by Yasmin Bryant

Reply from agent

Yasmin, Many thanks for taking the time to leave us a rating. All feedback is valuable to us and I am sorry that you were dissatisfied with our service. I trust the conversation you have subsequently had with our Lettings Manager has resolved the issue, but should you wish to speak to me further on the matter I can be reached on 01797 253681. Best regards, Alan Crouch - Operations Manager - Rush, Witt & Wilson.

2.00 /5

review by nadia Winborn

Reply from agent

Thank you for your rating Nadia, I would appreciate the opportunity to discuss it with you. Please feel free to contact me on 01797 253681 or, by email at alan.crouch@rushwittwilson.co.uk. Best regards, Alan Crouch - Operations Manager.

1.00 /5

This company is horrendous. We have travelled over 100miles with our 3 year old to see a property in Whitfriars Road, Hastings for a 2pm booking today to be told they don't have anyone available to show us the property. Disgusting customer service. We now have to drive 100 miles home not seeing the house we booked in for.

review by Georgina Smith

Reply from agent

Georgina, thank you for taking the time to post your review. I am very sorry that our service came up short and would like to speak to you discuss the matter. I can be reached directly on 01797 253681 or, by email at alan.crouch@rushwittwilson.co.uk.

1.00 /5

Totally unprofessional - they lowered the advertised asking price by £10k against our explicit instructions and without telling us. We were shocked.

review by Karen Seidel

Reply from agent

We are sorry to hear that you were dissatisified with our service and would like the opportunity to discuss your complaint. Please feel free to call me on 01797 253681. Alan Crouch - Operations Manager, Rush Witt & Wilson