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HomeSmart Lettings Runcorn

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I'm so pleased thank you

Reply from agent

Hi Adelowo, thank you for your kind words and for taking the time to leave a review. As a small independent business it means a lot. All the best in your new home. Kind regards Helen

5.00 /5

I am satisfied with this company, thank you very much for everything ♥️

Reply from agent

Hi Vlad, thank you for your kind words. I am glad you have been happy with our services over the past few years, as a small business your feedback means a lot. All the best in your new home. Kind regards Helen

5.00 /5

Janessa and Alisha have been amazing. They have made my move very easy and straightforward I would highly recommend home smart to anyone. Thank you so much I am very grateful for the help and support.

Reply from agent

Hi Keighley, thank you for taking the time to leave us a review and for your kind words. As a small independent business, your feedback means a lot to us. We are pleased you have been happy with the service especially with Janessa and Alisha. We wish you all the best in your new home and look forward to looking after your tenancy going forward. Kind regards, Helen

5.00 /5

The entire team at Homesmart Lettings have been excellent and proactive throughout. A real pleasure to work with and will certainly be our go to agents in future.

Reply from agent

Hi Malcolm, Thank you for leaving us a review, as a small business we love to hear feedback from our clients. We are pleased you have been happy with our service and look forward to assisting you in the future. Kind regards Helen

5.00 /5
Reply from agent

Hi Sue, thank you very much for the 5 star rating. As a local, independent business it means a lot to us. Best regards Helen

5.00 /5

Amazing landlords we have been residents with home smart lettings for 10 years. Any issues are sorted out immediately. We felt so safe in their hands. Had we not relocated we would have stayed with them for a long time to come.

Reply from agent

Hi Charlotte, thank you for your kind words and for taking the time to leave a review. It has been a pleasure having you and your family as tenants and we wish you all the best in your new adventure. Best regards Helen

5.00 /5

Dealt with Jenessa Walker. Very smooth experiance and she was extremely helpful. Would definitely recommend!

Reply from agent

Hi Adz, thank you for your kind words. We are pleased you have been happy with our service and look forward to assisting you in the future. Best regards Helen

5.00 /5
Reply from agent

Hi Sue, thank you very much for the 5 star rating. As a local, independent business it means a lot to us. Best regards Helen

5.00 /5

Just got the keys to my new rental yesterday and couldn't be happier. Alisha was amazing throughout the whole process, answered any questions I have and got everything sorted for me. John who showed me around the property/handed me over the keys was also amazing - thank you all!

Reply from agent

Hi Alana, many thanks for taking the time to leave us a review, I am glad you have been pleased with our service. All the best in your new home, Helen

5.00 /5

We have been very happy with HomeSmart Lettings so far. First of all, when we viewed two houses (one of which we now live in, the other one was too nice to last long enough for our indecisiveness on the day), we were impressed with the good state of the houses, especially in regards to cleanliness and state of repair. Once we made an application, due to our financial situation being in a slightly awkward spot for referencing (fairly recent self employment), the referencing process took a bit longer than usually, but Homesmart were really understanding with the situation and helped with communication with the landlord. I should clarify that Homesmart weren't the ones doing the referencing, so they didn't have much influence on it taking long. Once that was all through, we were able to receive the keys within just a few days, with them willing to work around our schedules as I often work away from home. Since then there have barely been any issues, and the one little thing there was was resolved within a day. One of the locks (there are two consecutive doors, so it isn't essential for locking the house) was malfunctioning and only worked normally some of the time. As soon as we reported that, they organised for a locksmith to come the same day who called us, so we didn't even have to take initiative in organising this. He took a good look at it and fixed it quickly, and we haven't had any issues with it since. Most of our interactions have been with Alisha who has been polite, professional and helpful in her communication and prompt in doing whatever needed to be done in the situation. All in all, we have had a positive experience through and through, and are loving our new home. If we needed to move but in a similar area, we would go with HomeSmart again any time.

Reply from agent

Hi Jack, thank you for taking the time to leave a review. I am pleased you have been happy with your experience with HomeSmart Lettings, all the best in your new home, regards Helen

Contact details
Opening hours

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Address

60A High Street Runcorn, RUNCORN, Halton, WA7 1AW, UK, WA7

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