I must say a big thank you to Andy and his wonderful team for the quick sales of my property, after waiting about 6months of my time putting my property on the market by an online property agent. It took Robinson Michael & Jackson only 1month to make sales. Thank you so much for your help and good communication network!PositiveResponsiveness, Quality, Professionalism, Value

Due to family circumstances, I found it necessary to rent out the family home that my parents have lived in for 57 years! It was a hard decision to make but, after an initial meeting with Chloe from Robinson Michael &Jackson I have not looked back. Her professionalism and enthusiasm shone out and she sold me on the idea of letting out the house. Having no idea of what becominig a landlord involved I was completely put at ease by Chloe and the team, they talked me through each step of the process. Never did I feel that any problem or question I had was too much trouble for them, Chloe, Abi and laterly Stacey were always available on the phone or via email to reassure and put my mind at rest. They have kept me up-to-date on all developments in relation to the property. They introduced me to the RM&J portal, an invaluable online tool which I could access to upload documentation and receive messages etc. It is a brilliant resource for a first-time landlord. Once the property was ready for tenents, within two days of the advertisment going live we had had 7 viewings and a suitable tenant was found. I was amazed at the speed and efficeincy of the team. Absolutely brilliant. And now, three weeks later the keys have today been handed over to the new tenants. I cannot speak highly enough of Chloe and her team. From the start to the finish of the process they have all made me feel more like a friend rather than a business contact. The service they provide is second to none and I would not hesitate to recommend RM&J. An outstanding lettings team at an outstanding company. Thank you to all of them for making this such a pleasurable experience for me on what could have been a really emotional and tricky journey. I am looking forward to working with them for the foreseeable future.PositiveResponsiveness, Quality, Professionalism, Value

Holly and Chloe are absolutely amazing! I received outstanding customer service from the both of them. I chatted with both of them and they was very helpful and answered all my questions concerning my letting . I believe they had my best interest at heart. I would certainly recommend Robinson-Jackson to anyone as I know they will have a smooth transition like me. Fantastic service! Thank you to Stacey for helping aswell, thank you to the Gravesend Robinson-Jackson team. Much Appreciated Many Thanks TwennekaPositiveResponsiveness, Quality, Professionalism, Value

Had a very positive experience with my letting process from Robinson Jackson Gravesend. Ellie, Stacey, Chloe & Hollie we’re all exceptionally helpful, professional and made the process a smooth one. Ellie the senior lettings negotiator was extremely attentive and kept me up to date on all points of the process, her friendly attitude made my experience even more positive by being so. Thanks again all.PositiveResponsiveness, Quality, Professionalism

RMJ recently sold a property for us and I cannot recommend them highly enough. I never needed to chase for updates, they called when they said they would, if I had to leave a message for someone to call me back; they would call me back as promised. You don’t have to press a million numbers to be put on hold and then get cut off. You don’t have to go via a call centre in the Outer Hebrides and speak to someone who has never heard of you - it’s a simple system and it works brilliantly. Cannot recommend Reece and Andy and all the people in the office more highly.PositiveResponsiveness, Quality, Professionalism, Value

RMJ were outstanding at helping us sell our property. They were professional, ultra friendly and very responsive. It felt like they really cared about selling our house and I felt like we had a personal service. Considering how busy the market is right now, nothing was ever too much trouble. When ever I called, they dealt with my queries and if they had to call back they did right away always with the answer. A special thank you to Jade Price and Lily Dowden Smith for being so kind and helpful throughout and to Andy who as always got the deal done. I would 100% with no hesitation recommend RMJ.PositiveResponsiveness, Quality, Professionalism

I've had a good experience with this company. Specially Andy and Ben they both were a good help. Work was done so fast I didn't expect to have keys to the house that quick. Andy had referred me to a good solicitor and had guaranteed that my work will be done good and fast. I explained to Andy that am pregnant and can have my baby very soon as am due in a few weeks. Well you know what am shocked how quick everything took place. Andy thank you so much and god bless...PositiveQuality, Professionalism

We bought our house originally in 2015 and sold and bought through Robinson Jackson recently. A very slick operation and has the main thing that every vendor or sellers require, quality and timely communication. Jo in particular was very patient and handled engagement post offer during conveyancing in a pristine manner. If I was to ever move again in Kent, Robinson Jackson would be the first agent I would contact.PositiveResponsiveness, Quality, Professionalism, Value

Would highly recommend Robinson, Micheal and Jackson in Gravesend, especially Lily, who was amazing. Even though she represented the property we were buying and so not our agent, Lily went massively above and beyond for us to get our purchase through for the stamp duty deadline. She was always at the end of the phone and kept us fully informed all the way through. She made sure all the solicitors were communicating properly and I'm sure without her hard work our chain would have fallen through so we are very grateful.PositiveResponsiveness, Quality, Professionalism, Value

I have recently let my property via Robinson Michael & Jackson Gravesend Estate Agents. I am very impressed with the professional service I have received from Chloe-Rae Philbrick. Chloe has been in contact with me on a daily basis, provided lot of advice information and tips during the purchases of the property. Chloe provided all the available options, tailored the marketing strategy and found me the professional tenant that I was looking for within a week of advertising the property. she was determined, customer focused and very enthusiastic. She was happy to help with anything from the start to finish. I look forward to working with her and Robinson Michael & Jackson Gravesend team. Once again would like to thank her personally for all the information, advice and also finding a really good tenant. I would highly recommend Robinson Michael & Jackson Gravesend, especially Chloe-Rae Philbrick.PositiveResponsiveness, Quality, Professionalism