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Robinson Michael & Jackson - Gravesend

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Cannot fault RMJ for looking after the sale of my mother’s property recently. She was kept well informed throughout the process and I felt they were particularly patient and helpful in progressing the sale to conclusion.

Reply from agent

Dear Kestine. Thank you very much for your review. It was our pleasure to assist your mother in her move. Andy and the RMJ team.

5.00 /5

The team at RMJ were excellent in keeping me updated with the progress of my sale. Thank you to you all especially Tammy. Always on the other line to help with any questions I had

Reply from agent

Dear Matthew. Many thanks for your review. Glad you were happy with the service we gave. We hope to do more business with you in the future. From the RMJ Gravesend team

5.00 /5

Great team at RMJ. Keeping me updated throughout sale. Chasing the solicitors and buyer for regular updates. Exchanged and completed very quickly but helped by the team for this to happen. Would recommend them to sell your home

Reply from agent

Dear Chris. I was lovely to hear you were happy with our service and that you would recommend us to others. Thank you from the whole RMJ team.

5.00 /5

Outstanding service from start to finish. Andy and his team more than delivered on my expectations of the sale of our property. A very quick and efficient sale in demanding times. Cannot recommend highly enough. Lee Turner

Reply from agent

We are very pleased that the service we delivered more than met your expectations which was great to hear. If we can be of any assistance in the future we would love to help. Thank you

5.00 /5

All staff at RM& J were professional in selling our home. We were kept up to date at all stages of the sale, and between selling and moving - we have got to know all staff very well!! Jo in particular was attentive and courteous. Thank you.

Reply from agent

Dear Helen. So glad we got their in the end. Thank you for your patience during the transaction. Thank you also for mentioning Jo. It means alot.

5.00 /5

Excellent support received by Andy Plaistowe. Thanks for your quick response and guidance as things are moving. Appreciate the referral to the mortgage advisor and would like to thank Jordan Blackmore for the prompt response and detailed brief with so much patience and kindness. Great to have both in the process. Hope to continue the same in coming days too…

Reply from agent

Dear Tasmia. Many thanks for your positive words. We look forward to working with you for your purchase.

5.00 /5

We had an excellent lettings experience with Robinson Michael and Jackson. They were extremely professional when they came out to look at the property, advised us well on the price and made us feel like we were in safe hands. Ellie, Hollie and Stacey were very helpful and I would certainly recommend them to any other landlords.

Reply from agent

Hey Lucy & Ben, Thank you for your lovely words! It was an absolute pleasure working with you both and we are glad we found the right tenants for you and the process went smoothly! We hope to work with you again in the future! Thanks- The Lettings Team.

5.00 /5

A great experience when finding a new rental! Good care given by the lettings team, and Stacey and Hollie were especially helpful during email communications. Would definitely rent through Robinson Michael & Jackson again in the future. It was an easy and pleasant experience!

Reply from agent

Hey! Thank you so much for your kind review. We are so glad you had a positive experience! We hope you are very happy with the new rental and dont hesitate to come back to us in the future! :) - The Lettings Team.

5.00 /5

I met Ellie at the property I was considering letting. Found Ellie to be professional, knowledgeable and a pleasure to meet. Ellie took professional photos to promote the property with recommendations for the rental value. Ellie also handled the many viewings at the property which I also attended. Again making the whole experience smooth where I had no need to have any input. When the property was passed to the office. Hollie and Stacey kept me informed with all details and offers. A tenant was chosen after detailed information was given to me to make the choice easier. Robson and Jackson portal is excellent. This enables me to easily send all required documents and check the progress at any time Overall excellent service start to finish. Look forward to working with and a thanks to Ellie, Hollie and Stacey

Reply from agent

Hey, thank you so much for your positive feedback on our service and our portal. You're an absolute breeze to work with and we hope to work with you again in the near future. We hope you and the tenants are very happy. All the best! - The Lettings Team

5.00 /5

I am writing this review, specifically based on the customer service that I have experienced from Lily so far. She has a really personable and informative manner that disarms you. A great negotiator and saleswoman. After 3 years of searching through Covid and the SDLT holiday, we nearly missed viewing a decent property. At first, we had been informed by email that there were no more slots to view and we were a little disheartened given how quickly we had responded to the advert. I rang the office, spoke with Lily and explained our family search. She sounded understanding and promised to call us if any cancellations arose. She kept her word, notifying us on a Friday evening! I picked up her message on a Saturday morning and a few hours later we were on our way to view the property. Our offer has recently been accepted so now the real work begins but I trust Lily and her team to help both parties/families involved with a smooth transaction.

Reply from agent

Thank you so much for taking the time to write such a detailed review. It’s lovely to hear about your recent experience and we look forward to working with you on your purchase.

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Address

21A - 21B King Street, Gravesend, DA12 2EB, UK, DA12

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