Recently shown a wonderful property by Rebecca and she was knowledgeable about the area and very helpful with questions and queries I had. Really excited to get started and she helped the process seem quicker and easier.
We had a great experience working with this agency. Rebeca was incredibly helpful throughout the entire letting process. She responded quickly and efficiently to every question or concern we had, always providing clear and straightforward answers. Her honesty and transparency were truly appreciated, and thanks to her support, the entire process was much smoother than we expected. It's not often you find someone so reliable and professional in this field. Highly recommended!
We had such a great experience viewing the property with Rebecca. She created a really relaxed environment and gave us the space to explore without any pressure. Her calm and friendly energy made the whole process feel really natural. She answered all our questions when we had them but never overwhelmed us with info. It was one of the few times we’ve felt genuinely at ease during a property viewing—it made a big difference and left a really positive impression on both the home and the agency
Rebecca made sure that the whole process went smoothly and effectively. From being very professional and accommodating during the viewings to help me in the offer and contract phase and paperwork and forms.
I had to find some tenants very quickly a two bedroom apartment in London. I had no time to market the flat or do any property visits. I contacted Northwood and within 2 weeks they found some reliable tenants, ready to move in and who even offered to pay a bit more the rent. They checked the references me and sent me all the necessary paperwork. The process was simple and extremely efficient. A big thank you to all the team.
I dealt with Rebecca throughout the process and she has been nothing short of fantastic. Always had answers to my questions and extremely quick to respond even when she was on leave.
I recently had the pleasure of working with Rebecca from Northwood in Forest Hill helping my partner find a rental property, and I can’t say enough about the outstanding service she provided. From the very beginning, Rebecca demonstrated remarkable professionalism and an incredibly helpful nature. She was always available to answer our queries, no matter how small, and consistently went above and beyond to ensure we were satisfied with the process. Her dedication made what could have been a stressful experience into a smooth and enjoyable one. If you’re looking someone to assist with your property search, I highly recommend reaching out to Rebecca. She truly made my partners house hunt a pleasure, and I’m confident she will do the same you!
It has been an absolute pleasure having Maxine as our property manager over the last 8 years. Highly professional and incredibly supportive. We totally appreciated her care and dedication to us as tenants made us feel very valued. Thank you Maxine.
My first renting experience here in London was incredibly positive. I initially dealt with an agency that only handled the contract, and then ten years, I lived in the same house, having a great relationship with a wonderful landlord. But then, the fairy tale ended. When the time came me to leave that home, I realized that the biggest issue was the agencies—especially the agents I encountered. It was a series of extremely negative experiences, dealing with arrogant and unprofessional people. At one point, about a year ago, I even left a house simply because I couldn’t bear dealing with that agency any longer. And then, a miracle happened—I found a home that met my needs and, most importantly, an agency, agents, and a property manager, Maxine Segrue, whom I couldn’t recommend or thank enough. She has always been available, polite, professional, and able to balance both the tenant’s and landlord’s needs. Above all, she is kind and genuinely human. I’m giving five stars only because ten isn’t an option—otherwise, I’d definitely choose that one!