All requests dealt with and an easy process any issues raised, all the team were very easy to talk to! Felt like I had reliable support during the tenancy.
Excellent Service. Rebecca in particular was very great to deal with. I will love to work with her and her team another time.
Ally Wallman, the Forest Hill Branch Manager, came to value my two-bed garden flat in SE27, and I couldn’t have asked for a better experience. From the start, communication was easy and clear—Ally responded quickly to my initial call and followed up with all the information I needed by email. She was punctual, friendly, and an absolute pleasure to meet during the valuation. I really appreciated the time she took to get to know both me and the property, and her professional yet approachable manner made the whole process feel effortless. I’d happily recommend Ally to anyone looking for a knowledgeable and personable estate agent in the area!
A really pleasant and attentive communicator and the process has made us incredibly excited to use the letting agency. Only once did we prompt further information at what point we were at during the signing process but once received Rebecca was incredibly informative and quick with their response.
Rebecca was very lovely and supportive through the process and ensured any queries and questions were answered
Collette has been instrumental in managing the property during a difficult time - evicting a problem tenant - and has kept on top of everything, as well as now quickly getting the property up to standard so it can re the summer. I would recommend Collette and the full management service to landlords looking a cost effective and efficient service, combined with regular communication and a very responsive property manager (Collette).
My experience with the estate agency has been smooth and enjoyable. Rebecca, in particular, has been incredibly supportive, responsive, and patient throughout the application process. She kept me informed at every step and even went above and beyond by responding to my messages over the weekend, despite not being at work. Thank you so much for all your support and patience during this process.
My experience with the estate agency has been smooth and enjoyable. Rebecca, in particular, has been incredibly supportive, responsive, and patient throughout the application process. She kept me informed at every step and even went above and beyond by responding to my messages over the weekend, despite not being at work. Thank you so much for all your support and patience during this process.
My experience with the estate agency has been smooth and enjoyable. Rebecca, in particular, has been incredibly supportive, responsive, and patient throughout the application process. She kept me informed at every step and even went above and beyond by responding to my messages over the weekend, despite not being at work. Nella has been also supportive in the process. Thank you so much all your support and patience during this process.
What a fantastic branch at Forest Hill! Abby, Nella and Rebecca have been nothing short of *amazing* - professional and efficient whilst at the same time, friendly, sensitive to all our needs and a good sense of humour throughout. Thank you!