I had to find some tenants very quickly a two bedroom apartment in London. I had no time to market the flat or do any property visits. I contacted Northwood and within 2 weeks they found some reliable tenants, ready to move in and who even offered to pay a bit more the rent. They checked the references me and sent me all the necessary paperwork. The process was simple and extremely efficient. A big thank you to all the team.
I dealt with Rebecca throughout the process and she has been nothing short of fantastic. Always had answers to my questions and extremely quick to respond even when she was on leave.
I recently had the pleasure of working with Rebecca from Northwood in Forest Hill helping my partner find a rental property, and I can’t say enough about the outstanding service she provided. From the very beginning, Rebecca demonstrated remarkable professionalism and an incredibly helpful nature. She was always available to answer our queries, no matter how small, and consistently went above and beyond to ensure we were satisfied with the process. Her dedication made what could have been a stressful experience into a smooth and enjoyable one. If you’re looking someone to assist with your property search, I highly recommend reaching out to Rebecca. She truly made my partners house hunt a pleasure, and I’m confident she will do the same you!
It has been an absolute pleasure having Maxine as our property manager over the last 8 years. Highly professional and incredibly supportive. We totally appreciated her care and dedication to us as tenants made us feel very valued. Thank you Maxine.
My first renting experience here in London was incredibly positive. I initially dealt with an agency that only handled the contract, and then ten years, I lived in the same house, having a great relationship with a wonderful landlord. But then, the fairy tale ended. When the time came me to leave that home, I realized that the biggest issue was the agencies—especially the agents I encountered. It was a series of extremely negative experiences, dealing with arrogant and unprofessional people. At one point, about a year ago, I even left a house simply because I couldn’t bear dealing with that agency any longer. And then, a miracle happened—I found a home that met my needs and, most importantly, an agency, agents, and a property manager, Maxine Segrue, whom I couldn’t recommend or thank enough. She has always been available, polite, professional, and able to balance both the tenant’s and landlord’s needs. Above all, she is kind and genuinely human. I’m giving five stars only because ten isn’t an option—otherwise, I’d definitely choose that one!
Rebecca has been amazing at helping me and my partner secure our dream flat. Communication has been swift, and very simple plus the whole application process was seamless. Highly recommended!
Rebecca has been super helpful and prompt with all our questions and queries. With her and Ally's help, we secured a wonderful house to call home!
Terrific experience with Northwood agency. Rebecca is super responsive and clear in all communications, proactively following up and sharing clarifications. Thank you Rebecca, and Ally seamlessly filling!
Amazing. So helpful and great customer service. Great charisma and a warm gentle understanding my situation. Couldn’t thank you enough your help. Big big thanks and appreciation from my daughter and myself.
Please thank the team in Forest Hill especially Rebecca , Nella and Ally who helped me get tenants in my property.All have been especially professional and efficient.