I had an amazing experience buying my first property, and that’s largely thanks to Denise from the Windsor branch. From the very beginning, she was incredibly helpful, friendly, and patient - which made the whole process feel a lot less overwhelming. She showed us the property multiple times without any hesitation and was always happy to answer questions or offer advice. Even after the offer was accepted, Denise stayed really involved and proactive. She chased solicitors and the seller regularly, which helped to speed things up significantly - something I really appreciated as a first-time buyer unfamiliar with the process. Her communication throughout the whole thing was excellent. She kept me updated every step of the way and was always quick to respond, even outside of normal working hours. What really stood out was how much she genuinely cared. At one point, she even went as far as contacting a neighbour to help me find the gas meters at the new place - something that wasn’t really her responsibility, but she did it without hesitation. I honestly can’t thank Denise enough for all her help. She made a stressful process so much smoother and more manageable. I’d highly recommend her and The Frost Partnership to anyone looking to buy a home.

Absolutly exceptional customer service provided by Louis and Chloe! From start to finish in helping to secure my purchase of my first property was amazing. It was a pleasure meeting and working with them, highly recommended!

Have used The Frost for a few years now service has always been very good have delt with quite a few staff but mostly with Sebastian Rodriguez and Grace always very helpfull nothing is to much very good service

I had a brilliant and easy time searching for a house, credit to Grace.H and the team in renting department. Great communication and very reassuring throughout the whole process. Emails were responded to almost immediately and they followed up to speed up process. Highly recommend Frost.

The staff were soo professional, received great service through the whole process untill we finally received our keys, communication was also top notch

We are thrilled to share that we have found our dream home! The location is perfect, and the house is exactly what we were looking for. Thanks to The Frost Partnership Estate Agency(Feltham). We want to extend our heartfelt thanks to Lily and Chloe for their outstanding service and for keeping us informed throughout the entire buying process. A special shoutout goes to Louis Devin for his dedication in understanding our preferences. His communication was incredibly effective, and we always felt we had the best estate agent guiding us through the process. The team promptly answered our calls and emails, ensuring we were kept in the loop about every development. Your team truly went above and beyond, making the real estate process smooth and stress-free. If anyone is looking for a phenomenal agency who understands the local market, we will highly recommend you! Thank you once again for everything.

Just completed house buying and move into house on July 9th 2025. Everything went well as planned and on time . I must say , the team at frost feltham are amazing and did commendable job and made it through. Kudos 👏👏. In this regard , I would like to highly recommend Lilly ( who first showed me the house ) , Chloe ( always helpful in any admin activities ) , Andy who was instrumental when there was indemnity related . Andy sorted out everything . The team of Lily , Chloe and Andy are amazing .😻

I had a great experience with Frost in Feltham. The whole process was smooth and professional. A special thank you to Chloe for her friendly and helpful support throughout — it was a real pleasure working with her!

We have just completed a purchase of our first home, and Frost Estate Agency was nothing less than amazing. We searched the market for a suitable property for some time and were approached by different estate agencies. We can easily say Frost was the most friendly, professional, and helpful among all the local agencies. Chloe, in particular, was our shining star. Always pleasant, available, quick to respond to all our emails, and no request was too difficult for her to address. She made sure to have time for us and was constantly available to help us with our questions and problems. She was a key vital connection between us and the seller. Within the office, Louis was also a very helpful member towards the end of the purchase; he assured that everything went smoothly. We would recommend this estate agency to others, as they would be guaranteed a perfect home.

The level of customer satisfaction I have experienced with Frost, Feltham passes all expectation. They truly understood my needs and state of affairs and they delivered in no time. Keep up the good work and I would recommend you to my family, friends and neighbours.