this Estate agent threatened us by sending an evicted letter, now they have regretted it and still don’t want to renew the tenancy agreement. We really need help. Any suggestions? Is this allowed for them to act like this? Where can I rise my issue. I already notified Enfield Council and they said they will take an action against them. The most worst estate agents I’ve ever had.

AVOID !!!!!!!!!!!!!! Trying to sell my property with them and they are terrible . Do not be fooled by the confident approach . Went with them as they offered lower commission 0.75% compared to competitors and I regret immensely !!!! Lack of experience , no knowledge of area , time wasting viewings just to look good .

I don't know how they still operate, all staff are new, no experience, they just waiting for buyer to call asking about my property they had no evidence on trying to sell my property except for sending random emails to everyone on their record on the hope someone will call back, I have passed their office few times and notice they all swinging on their chairs like kings but no one seems making sales calls.

Amazingly never call you back for days when you make serious offers on property, to be told when chasing them up that they were "too busy "to call me. Sorry but what nonsense. .If contacting a prospective purchaser who has offered 5k less than the asking price with a mortgage offer in place is not your priority then what is. I found this very odd and the excuse of not wanting to pressure the seller into providing a yes or no to your offers very odd. AVOID THEM