Finding a property and going through the rental process with Umega was a stressfree experience; Becca was excellent in answering all our questions and getting us through the referencing process and the lease signing. It was greatly appreciated as we were doing it all from abroad so her help was invaluable to us. Overall all the staff we dealt with (Rachel, Francesca & Courtney) were professional, knowledgeable and very helpful. We would recommend Umega without hesitation.
Umega managed the letting of our flat for a number of years and we were very pleased with the service and responsiveness, especially as we had by that stage little contact in Edinburgh. They were particularly helpful with organising repairs which can be challenging. When we subsequently decided to sell the flat we chose them as our selling agents. The liaison between the letting department and the sales department was very good so that when we had a major water leak just as the sale process started their letting department handled the repair very effectively to get the flat ready for the sales department. The sale was handled very efficiently and we appreciated the company's flexibility and ability to handle our personal requirements. We were particularly pleased with the level of communication with us by Daniel of their sales team. We were fortunate that Umega found a buyer very quickly and introduced us to solicitors who were responsive and ensured that the sale was completed without issue or delay.
I always use Umega to manage my flat and the service has always been good and worries free and considering I don't even live in Edinburgh anymore. When it comes to selling my flat, it's natural for me to pass it to their selling team since Umega knows my flat well. I'm a first time seller and the experience with Umega has been really pleasant. Daniel Zdunkiewicz my sales advisor has been very proactive since day one, he considered and arranged everything for me, such as flat presentation, remedial work, sales and pricing strategy etc. The communication was timely and clear and I was always informed with the progress and all key decisions were discussed with me prior to action. In the end, the property was sold quickly and smoothly. If I have a second property for sale, I would not hesitate to go back to Umega and Daniel again. Speaking from my own experience, they have my wholehearted recommendation! Thanks again Umega and Daniel for doing such a great job for me!
Krystian, Yazmin, and the letting team at Umega Lettings & Estate Agents were truly kind and communicative through out the entire process of getting my current flat. Even when I was my most anxious trying to get my documents together, they showed patience and assisted me with options. Thank you for all your help. I look forward to moving into my new home!
I could not recommend Umega enough for making our move such an easy process. Shoutout to Courtney and Rachel for being so helpful and assisting us in securing our new place! Will definitely be recommending to friends and family!
We were tenants with Umega for a couple of years and always found them helpful and responsive. Special mention to Martin Peters who was a pleasure to deal with and managed the check out smoothly.
I had been told Umega were among Edinburgh's best letting agents and they really are. They made the move-in/out processes straightforward, and were highly responsive on the rare occasions we had an issue. Thanks to Phil and the team!
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Umega Lettings 10 Lister Square, Edinburgh, EH3 9GL, UK, EH3