Northwood is the first major managing agent I have dealt with in 20 years renting. They have always been very attentive and respond promptly. I have no issues recommending them.
Recently spent time comparing a number of letting agents & selected Northwood to manage my Edinburgh property. Not an easy decision but now with benefit of over 6 months experience, I highly recommend Lewis & team at Northwood. Everything has been very efficient, a professional & friendly service.
We've had a great experience renting out our property through Northwood - they came recommended from my sister who rents our her flat through the Aberdeen branch. Lewis and Eithne were great at simplifying the process when we first came onboard as new landlords, getting us set up with the relevant checks and ensuring everything was to a high standard in the flat before marketing. Prompt communication and a friendly atmosphere when we came into the office. Would recommend!
Working with the Northwood Team was a pleasure. They were always very professional and responsive. From meeting Tom at the viewing, to the seamless process of contracting with Lena, and then following up with Dawn. Furthermore, they were patient, understanding, and helpful with us moving into our first home in Edinburgh. Finally, they continue to be very supportive and we are grateful.
I would 100% recommend this company. I bought a property in Granton with an inheritance - and wanted a guaranteed rent with a "hands off" approach for me. Northwood does was it says on the tin. A great experience for me - thanks to initial calls/meetings with Lewis (sound friendly professional advice and knowledge) and the rest of the team. Excellent/clear website for clients to view/print out documents. Calls/email messages returned quickly. Don't make the mistake of not contacting them first. Thanks again.
During 12 years of rental through Northwood and the eventual sale of the property, the Edinburgh office has provided excellent support to me for a number of tricky issues. Prompt attention to issues and relevant and appropriate courses of action and solutions have been provided making the overall rental process a much easier experience. During the sale of the property the estate agency has been smooth and well managed. The transition from rental to sale was sesmless with all matters being managed and supported by the Northwood team. Many thanks to Stuart and Lewis and the rest of the team.
Northwood have been fantastic throughout the process of finding, viewing and completing our move into our flat. Kerr was a fantastic contact at Northwood, always very quick to reply to emails and patient with us when we had issues. Every part of the process was straightforward, and the flat was really well cleaned when we moved in which makes a nice change to flats we've had from other agents!
Fantastic experience with Northwood. I dealt with Tom and he was both friendly and professional. The ability to call up and speak to an agent or walk into their office for a chat isn't always possible these days in Edinburgh given how busy the market is but with Northwood you can. Highly recommend these guys.
Northwood Edinburgh has managed our property for over 3 years. They are professional. Communicate with the landlord if there are any probes. They make sure the tenants expectations are managed as per statutory regulations. They also transfer the rents promptly. They also regularly inspect the property and send a report.
Northwood have been looking after our property for many years. They have been totally professional, efficient and a pleasure to deal with. If and when something arises they quickly inform us and almost immediately get problem dealt with. I'm very happy to recommend Northwood and wish them well.
13 Comely Bank Rd, Edinburgh, EH4 1DR, UK