I rarely leave reviews, but I wanted to share a very positive experience with Nicola at Northwood. I’m preparing a new property for the rental market, and Nicola has handled the entire process with exceptional professionalism. From organising all the required paperwork and ensuring full compliance, to coordinating marketing, arranging repairs, and managing the decorator’s work, she has taken care of every detail. Throughout the process, Nicola has been consistently efficient, proactive, and incredibly responsive. She’s made what could have been a stressful experience feel smooth and well-managed. I’m genuinely impressed with the level of service and support she has provided. Highly recommended.

I had a great experience with Northwood - Corinne was our agent and she was very professional, thorough and ensured that the entire process was smooth for all parties involved!

Lena at Northwood has been amazing in helping us secure our rental property in Edinburgh. All of the communication and queries have been answered almost instantly, we were in our property 7 days after the first viewing, and we felt super supported throughout the whole process. I had never heard of Northwood before, but now they will be my top choice when looking for future properties; can’t recommend them enough - the Moving in Box is a lovely touch too! Thanks so much Lena, you made the whole process so easy!

I had excellent experience with Northwood. From viewing till receiving keys, process has been very smooth. Special thanks to Lena who assisted with patience throughout and answered to all the queries quickly. The support after moving in has also been great. They answer to calls promptly and provide required assistance.

We recently had the pleasure of working with Jay at Northwood for the sale of our property in Stockbridge. We chose them after a few meetings with different agents, and we absolutely made the right choice. Jay was knowledgeable and responsive throughout the entire process and made the home selling process easy and stress-free. They were always available to answer calls and messages, and their calm, friendly manner made a huge difference in the process. We cannot recommend Jay highly enough to anyone looking to buy or sell a property.

Moved to this agency in the summer and wished I’d shifted earlier. The service as a landlord is exceptional and all of the staff are particularly professional and friendly.

Northwood have been excellent letting agents over the last year, always helpful, responsive and pleasant to deal with.

Thoroughly professional service, highly recommended!

My experience with Northwood has been wonderful. As I'm moving abroad, I decided to rent out my flat in Edinburgh with the support of an estate agency for management. Nicola is fantastic and offered helpful advice throughout the process of setting up my flat for rental, and Meriel has been amazing with communication since tenants moved in. The Northwood team are very friendly, professional, and knowledgeable, and I feel confident that my flat will be in safe hands with their management. Thanks so much!

⭐⭐⭐⭐⭐ Review for Jock Clement (Northwood Edinburgh) 24 November 2025 I had a fantastic experience working with Jock as our property manager. He was incredibly responsive and proactive in resolving an issue with our washer dryer. Once the problem was identified, Jock arranged for a replacement quickly and had it installed without delay, just in time for winter! His communication was clear and friendly throughout, making the whole process stress-free. Highly recommend Jock for his efficiency and excellent customer service! ⭐⭐⭐⭐⭐ July 2025 I can't say enough good things about my experience with Dankia from Northwood Edinburgh. From our very first interaction, she has been incredibly helpful. With all my million questions, she has remained patient, polite, and always friendly. I've also had the pleasure of working with a few of her colleagues (Tom, Claire to name a few) at Northwood, and they have all been wonderful to deal with as well. I would definitely rate the service a solid 10 out of 10.