Lena has been a great support throughout our period renting. Friendly communication and always quick to respond. Thank you!

Tom and Jock have been of great help. All my concerns were addressed promptly. They've made it a carefree process to let a property.

I’ve been with Northwood for almost 2 years now, the agent that has recently taken over my flat, Jock, has been extremely helpful and attentive. Highly recommend for renting in Edinburgh!

I had an excellent experience with this letting agency. They are very professional, easy to deal with, and incredibly fast in their responses. There were no complications at all from viewing the flat to receiving the keys. They even provided me with a welcome box that included discounts for furniture, which was a nice touch. Communication with the landlord through the agency has also been smooth and very convenient. A special thanks to (Meriel) for her kindness and great support. To be completely honest, the only thing that I found slightly uncomfortable is the inspection every four months. I fully understand it is their right, but it can create a bit of unnecessary tension between the tenant and the landlord. I hope this could be reconsidered in the future. Overall, this is the best agency I have dealt with so far, and I truly appreciate their service

A big thanks to my property manager - Jock Clement. Jock is very responsive and clear with updates and guidance during the moving-out process. All the communication has been clear and helpful throughout my experience with Northwood. Thanks

Excellent service and help from the start. From renting out my property to the sale of the property. Highly recommend. Jay was a great support also

The staff for conduting the viewings are really great and friendly.

I recently rented a property through Northwood Letting Agency and was very impressed with their service. Tom Andor was professional, responsive, and made the process smooth from start to finish. Fiona, the viewing agent, was friendly and courteous, making the viewing experience a pleasure. Highly recommend Northwood for their excellent customer service.

I have let with Northwood for the past year and my agent Lena has been nothing but wonderful. I actually wanted to continue letting with this agency since they are so on top of everything and any time I have had any questions or concerns it’s been handled immediately! Unfortunately they didn’t have anything for my updated criteria at the moment so I’m very sad to be leaving them but for anyone who is wondering if they are worth it I can absolutely say they are. I have also looked at other properties with this agency with other agents and literally everyone who works there seems to all be cut from the same lovely cloth. 10/10 recommend them to anyone who is looking for a good agency. They have such quality properties and I felt like I was always getting honest representations of everything. Thank you so much!!!

Jock at Northwood has recently helped me sort quite a major issue with my rental property, he is new to the team but is certainly an asset. From managing contractors and quotes through to coordinating the repairs he has been excellent. Keeping me informed at all times.PositiveResponsiveness, Professionalism