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ELC Sales & Lettings

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thank you so much, Clemmis, for the 5-star rating! 🌟 Your support means the world to us. While you haven't left a comment, your positive feedback inspires us to continue striving for excellence and providing the best service possible. If you ever wish to share specific comments or if there's anything more we can do to enhance your experience, please feel free to let us know. Your satisfaction is our motivation, and we're here to serve you with dedication and enthusiasm. We look forward to continuing to meet and exceed your expectations! 😊🌟🙌

5.00 /5

Thanks 😊 your's are really helpful. …

Reply from agent

Thank you so much, Mahbubul, for your kind words and the 5-star rating! 😊 We're delighted to hear that our team has been really helpful to you. Providing assistance and support to our clients is what we're here for, and your feedback motivates us to keep up the great work. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. Your satisfaction is our utmost priority, and we're here to make your experience as smooth and enjoyable as possible. Thank you for choosing us, and we look forward to serving you further! 🌟🤝😊

5.00 /5

Couldn’t recommend more! Excellent communication, efficient and easy to talk to. Fraser was a delight to meet and talk to, he answered all our questions and made the process incredibly easy for us. Also very easy to get in contact with which was valuable given the housing market is very busy so that was much appreciated!

Reply from agent

Thank you so much, Tia, for your glowing 5-star review! 🌟 We're absolutely thrilled to hear about your positive experience with us and the kind words you've shared. Excellent communication, efficiency, and ease of interaction are the cornerstones of our service, and we're delighted that Fraser exemplified these qualities. Making your process incredibly easy and being readily available for you is what we strive for, especially in a busy housing market. Your recommendation and appreciation are truly motivating, and they reinforce our commitment to providing top-notch service. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to being of service to you again! 🌟🏡😊

5.00 /5
24.07.2023
"Cloudia and Nicole you have..."

Cloudia and Nicole you have been great. Thanks very much for all your help.

5.00 /5

A trully transparent and kindly accommodating letting agency. Claudia has been an absolute start with gently supporting both parties involved in our lease and I couldnt be more greatful. Always checking with each relevant party before consolidating any agreement. She is swift and patient in her communication, making all the procedures feel like a breeze..from registering with the service, all the way to minor and major changes/arrangements. One of the easiest ⭐⭐⭐⭐⭐ ive given, with sincere hopes the service continues the exceptional work through and through (with the human error of course being part of the process).

Reply from agent

Thank you so much, Wander, for your incredibly heartfelt 5-star review! 🌟 We're deeply touched by your kind words about our letting agency and especially Claudia's exceptional service. Claudia sounds like an absolute superstar! 🌟 Her commitment to transparency, patience, and effective communication shines through in your feedback. We're proud to have her on our team. Your sincere appreciation motivates us to continue delivering exceptional service and maintaining transparency in every step of the process. Human error is indeed a part of the journey, but we're here to learn and improve from it. If you ever need assistance or have more questions in the future, please don't hesitate to reach out. We're here to make every aspect of your experience a breeze, and we're excited to continue serving you with dedication and excellence! 😊🏡🌟

5.00 /5

My viewing experience was satisfactory, was at the flat on time and Calum was there already. He was polite and kind, the flat is lovely and can't wait to move in. Thanks

Reply from agent

Thank you so much, Collins, for your wonderful 5-star review! 🌟 We're thrilled to hear that your viewing experience was satisfactory and that Calum was there to greet you with politeness and kindness. It's fantastic to know that you found the flat lovely and are looking forward to moving in. Your excitement is infectious! We're here to make your transition into your new home as smooth as possible, and we're just as excited to have you as our new resident. If you ever have more questions or need assistance, please don't hesitate to reach out. We're here to assist you every step of the way. Welcome to your new home, Collins! 🏡🌟😊 If you ever have more questions or need assistance during your move, please don't hesitate to reach out. We're here to assist you every step of the way. Welcome to your new home, Collins! 🏡🌟😊

5.00 /5
Reply from agent

Thank you, Mercy, for the 5-star rating! 🌟 Your support is truly appreciated. While you haven't left a comment, your positive feedback inspires us to continue striving for excellence and providing the best service possible. If you ever wish to share specific comments or if there's anything more we can do to enhance your experience, please feel free to let us know. Your satisfaction is our priority, and we're here to assist you with any needs or questions you may have in the future. We look forward to serving you further and hope to continue exceeding your expectations! 😊🌟🙌

5.00 /5

Warm reception from the agent on site.showed me around the flat and provided every basic details about facilities on ground. A satisfying experience

Reply from agent

Thank you, Toluwalase, for your wonderful 5-star review! 🌟 We're thrilled to hear about your warm reception from our agent and the comprehensive tour of the flat, along with the essential information about the facilities on the property. Creating a satisfying experience for our clients is what we aim for, and your feedback is truly motivating. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction, and we look forward to being of service to you again. Thank you for choosing us! 🏡😊🌟

5.00 /5

Nicole Spangenberg was great, she informed me everything I wanted to know regarding the property.

Reply from agent

Thank you so much, Sandhi, for your wonderful 5-star review! 🌟 We're thrilled to hear about your positive experience with Nicole Spangenberg and how she provided you with all the information you needed regarding the property. Nicole is a true asset to our team, and your feedback reinforces our commitment to providing top-notch service and ensuring our clients have all the details they require. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help, and we look forward to being of service to you again. Your satisfaction is our utmost priority, and we're excited to continue exceeding your expectations! 😊🏡🌟

5.00 /5

Viewed a property to rent today, the agent was very helpful in answering questions/finding out more info

Reply from agent

Thank you, Caroline, for your fantastic 5-star review! 🌟 We're delighted to hear about your positive experience while viewing a property with our agent. Answering questions and providing information is what we're here for, and we're thrilled that our agent was very helpful to you. We believe in making the rental process as smooth and informative as possible. If you have any more questions or need further assistance as you move forward, please don't hesitate to reach out. We're here to help and look forward to being part of your journey. Your satisfaction is our motivation, and we can't wait to assist you further! 😊🏡🌟

Contact details
Sales Phone:

0131 662 1840

Lettings Phone:

0131 662 1840

Opening hours
Monday-Friday: 09:00 - 17:00
Address

162 Bruntsfield Place, Edinburgh, EH10 4ER, UK, EH10

We have been Managing and Letting properties since the early 1990’s. ELC was established in January 2003. We currently manage properties throughout the Lothians and have five key letting agents all of whom make it the special customer focused organisation it has become today. ELC has years of experience in property management. If you would like to hear more about our comprehensive, full property management service, please get in touch or browse FAQ section of our letting agency website! We would be delighted to hear from you. We also provide Tenant Find Only service, HMO management and Buy to Let advice. As an HMO specialist agency, we can assist you with HMO applications and certificates. Our aim is to sustain steady growth whilst maintaining our high standards and excellent relationships with both our clients and tenants. We aspire to provide you with a service second to none, so you’ll keep coming back to us again and again. We know what we are talking about – most of our landlords have been referred to us by other satisfied landlords.

Our team

Fraser Jamieson

Rowan Wilkie

Association of Residential Letting Agents
Zoopla
Primelocation

No marketing information available

No marketing information available