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FW Estate Agents

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I can whole heartedly recommend Arden to anyone looking for a reliable, consistent, honest and professional letting agent and management company. My experience has been nothing but positive, they handle any issues smooth and efficiently. …

Reply from agent

Thanks for this Kat!

5.00 /5

The Arden team have great communication and is always there when you need them to help. They use very good maintenance service companies that provide prompt and excellent services. Try Arden if you are looking for a property to rent!

Reply from agent

Thank you Isabel, this is great to hear, I very much appreciate your comments

5.00 /5
Reply from agent

thank you Jordan

5.00 /5

Arden have managed 4 properties for us for many years. They are helpful, responsive, professional and excellent value. We would have absolutely no hesitation in recommending them.

Reply from agent

Thanks Robin, This is much appreciated!

5.00 /5

Kat and the team at Arden are first rate in managing my BTL properties. As expected challenges sometimes arise and they are always quick to support and resolve any issues.

Reply from agent

Thanks Andrew, lovely review much appreciated!

5.00 /5

I’ve been renting with Arden for six months. During this time, Arden’s property manager, Kat Usher, has always been responsive, reliable, and helpful. Their repairs and maintenance platform is also very convenient and hassle-free. I am now moving to another Arden's refurbished property managed by Kat and Morag. Thanks to them, the property is professionally cleaned at the start of the tenancy, and I am very happy with the smooth move-out and move-in process.

Reply from agent

Thanks you so much for leaving this review!

5.00 /5

We had a very positive experience with Arden Property Management renting one of their properties. Communication was clear and professional throughout, and everything was handled efficiently from start to finish. A special mention to Azaia, our property manager, who was helpful, responsive, and easy to deal with whenever we had questions. Overall, great customer service and a smooth experience, would highly recommend.

Reply from agent

Thank you Arun for your review and taking the time to leave it, much appreciated!

5.00 /5

We’ve been living in the property managed by Arden for almost 7 years and only had positive interactions with the agency! Whenever we’ve had (the occasional) issues, they did their very best to remedy it in a timely manner. It is clear that they have their clients’ best interest and always look to keep their tenants happy. Their friendly staff and professional sub-contractors have made our home-living lives stress-free, as we can always count on Arden to fix any problems that may arise, day or night. We will be forever grateful for them negotiating with our landlord to freeze and discount our rent for a few months during the incredibly difficult time of the pandemic back in 2020. For us it meant the world! In the 7 years we’ve been living in the Arden managed property, Malcolm Brown has been kind of like our ‘own agent’. It’s really wonderful that we have a personal agent, as they get to know you on a personal level and really understand your needs. From the very beginning, Malcolm has been very friendly, approachable and kind. All throughout our renting process and tenancy he’s been incredibly helpful and made the whole process very smooth and clear. Malcolm is always very polite, professional and respectful and responds to emails promptly. Overall, we’re always looking forward to our property visits, as it gives us a chance to catch up and bring up any issues we may have.

Reply from agent

Thanks so much Laura, this is a wonderful review!

5.00 /5

Used Arden for well over a decade: can honsestly say they have been very fair and efficient with me. Always giving me at lease 3 options/quotes if works need to be repaired. And of course , some lovely tenants, who have always looked after the properties. My point of contact throughout has been Malcolm and he is the main reason, I still rent out my properties. Makes my life very easy , as I am not always in the UK.

Reply from agent

Thanks you for this super review, it is very much appreciated.

5.00 /5

A professional, caring and helpful company.

Reply from agent

Thank you for taking the time to write this review, much appreciated.

Contact details
Sales Phone:

0330 043 0472

Lettings Phone:

0330 043 0472

Lettings Email:

tim@fwestateagents.com

Opening hours

Unknown

Address

13a High Street, Edenbridge Ashford Rye, TN8 5BW, UK, TN8

About

FW Estate Agents has a personal and bespoke approach to selling or letting your home. We will challenge the perceptions that people have of estate agents by showing that we can be honest, straight talking and highly professional. We will do exceptional things every day and not be tied to the High Street way of working and hours. As a Digital Agent where 98% of business is accessed through portals, we will offer you a unique service where we can offer the highest level of personal attention Our concept is remarkably simple; we will provide you with a dedicated Personal Relationship consultant to guide you through every stage of the process, from marketing to moving. We will handle a limited portfolio of properties, thereby making sure you our client is looked after and we maintain a relationship throughout the journey of the sale Our digital estate agent covers Kent, Surrey and Sussex focusing on offering high levels of customer service specialising in Property Sales, Lettings, Management, and land and New homes. We offer • Clear transparent pricing • Personal service • Support from customer services available • Online chat available • Internet Portals • Competitive fees • Digital Marketing We are very proud to announce that we were a finalist at the Property Wire Awards Online/hybrid Estate Agents which is a major achievement.

Our team

Tim Foulkes

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available