Arjan was really nice and helpful, he helped me get a really nice flat without stress. He was so professional and he communicated well about everything. Thank you so much Arjan.

From the very first viewing to signing the rental contract, Arjan at Northwood West Norwood guided us through the whole process in detail and was a pleasure to liaise with. Arjan was also very generous in allowing time to view the property and even made time to visit the flat himself to fix maintenance issues once settled in. I’d have no hesitation in recommending Arjan when renting in West Norwood.

Arjan really helped me alot and made this new move really easy and stressfree. Really good agency... would definitely recommend them, great team and was very patient and understanding with my situation. I'm extremely grateful... thank you so much.

Not all heroes wear capes… sometimes they wear suits and shoes (like Arjan!). We found a rental property that we fell in love with and Arjan gave us ample time to look around. He knew the answer to every question we had about the flat and Arjan helped us to get our application over the line so we could secure the property. He was incredibly responsive to any further queries we had and we never had to wait long for an answer. This is my first time renting and Arjan was reassuring throughout.

A year after renting this property, there have been a few issues as any property would have. I am very grateful to Julie Cahill for her professionalism and support in sorting out all the issues. Furthermore, she goes above and beyond to ensure that tenants' needs are met. It is her approach that helps retain tenants, and it also provides them with equal responsibilities in regard to care of the property. Thank YOU, Julie! The first phone conversation gave me the impression that Arjan understands the lettings market and his clients' needs. I found his openness, professionalism and efficiency very impressive and honest. I struggled for more than a month to find a property to rent. The other estate agent were all for a bidding war instead of a first-come, first-serve policy. Finally, I did not have to go through all that hassle with Arjan and Northwood and was able to rent the place in a week. He delivers high-quality customer service, and I gladly recommend him!

Duncan Burge was our agent for a flat sale. He was responsive, proactive and gave us helpful, pragmatic advice. If I had to sell again, I’d use this agency and would recommend it to others. Duncan’s experience in the field was apparent. I particularly valued his dedication and flexibility with responding to communications given I work odd hours. He really got the show on the road, thanks!

Highly recommend Northwood when selling a property. Duncan and Stuart cannot do more to help. We were messed around by a potential purchaser for four months (see review below!) but Duncan and Stuart swiftly helped get the property back on the market and sold to the right person!

"Helpful, flexible,..."

Always helpful and very friendly service. The staff, Julie Cahill especially is hands-on with all that I have asked of her. Have been with the agency for over 10 years and the service provided has always been excellent. Staying with the agency due to its professionalism in dealing with my property management.

Helpful, flexible,

Always helpful and very friendly service. The staff, Julie Cahill especially is hands-on with all that I have asked of her. Have been with the agency for over 10 years and the service provided has always been excellent. Staying with the agency due to its professionalism in dealing with my property management.

I had a great experience renting with Arjan and the team. Their customer service was top-notch - always responsive and helpful with any questions or concerns I had. The rental process was smooth and efficient, and I felt well-informed throughout. I highly recommend their services.