It was a pleasure working with Graham from EweMove. Graham has a wealth of knowledge about all things buying and selling and offered great advice. As first time buyers, Graham offered calm and reassuring support in the process. Graham was forthcoming with regular updates throughout what ended up being a longer process than we’d hoped, but helped us successfully navigate an unfamiliar world. I would definitely recommend Graham and EweMove Dorking.
During a very difficult and complicated conveyance, EweMove were the agents of our vendor. We were dealing directly with Graham Faulkner who, all along the negotiations and difficult processes, has constantly delivered an excellent customer service, great communication and support. My husband and I would like to extend our thanks to EweMove and in particular to Graham Faulkner.
Graham acted as our estate agent when we sold our house recently. We were impressed by his knowledge and experience but also his willingness to listen to our needs. He was never pushy and was a calm and reassuring presence. It took longer than anticipated but Graham was able to ensure that there was clear communication between us and our buyers and this undoubtedly reduced the stresses. I wouldn’t hesitate to recommend Graham and EweMove Dorking to anyone looking for an estate agent.
The whole process was first class, Graham was there every step of the way and made the whole process so easy, 10 out of 10
Excellent service. Graham was friendly, helpful and reasonable. The process was smooth and simple.
Very thorough and professional work . Also very helpful .
Review re-visited. 2 years ago, I gave a 5 star rating based upon my experience of Ewemove finding me a Tenant until the market picked up, and the promises made in respect of their managed service. It was always my intention to sell the property, and now that this has been done, I can review the complete picture. If I could do it all again, which I have no intention of doing by the way, I would not entrust my property to Ewemove, my principle complaint being the state in which the property was handed back. Items were missing from the original inventory, the garage resembled a beach, the garden had been neglected, the carpets smelled dirty, the self-cleaning oven was disgusting. Annoying, as before handing the property in to the care of Ewemove, I paid to have it deep cleaned and was assured that it would be handed back in that state. There were positives of course, hence the 2 stars, head office were exemplary, and the statements received each month were excellent. But all in all, not worth the 10% of the rental income I handed over each month. My buyers must have agreed as they asked for access ahead of time to have the carpets cleaned. In summary, the sale and the support offered by head office for the let was excellent, ensuring that the Tenants lived up to their responsibilities and handing the place back in good condition was poor.
Graham was really helpful and kept us up to date at every step of the way. They found us a buyer for our shared ownership flat very quickly, we would highly recommend.
Graham from EweMove Dorking was the agent for our purchase. He was fantastic throughout the whole process, from the first viewing right the way through to completion. We had a tricky situation with a chain, and his communication and problems solving was excellent.
Above and beyond… I cannot praise EweMove Estate Agents enough. I have just bought a house on my own for the first time after going through a divorce. When I first viewed the property I was scared and unsure and found the prospect extremely daunting, but Graham Faulkner was amazing. He was kind and supportive and very understanding of my situation and was always available to answer my questions and offer his advice. Not only did he liaise between myself and the sellers, he listened to my frustrations, kept me calm and positive, he also helped me by recommending ASAP Conveyancers, house insurance and a local cleaner… Definitely going above and beyond what I expected from an Estate Agent! I love my new home, getting here was tough, but I felt supported every step of the way. Thank you, Graham.
Dorking, Surrey, UK
Website:
http://ewemove.com/dorkingLet me introduce myself. I'm Graham Faulkner, your local EweMove personal agent. I haven't moved very far. I was born and bred in Epsom, met my wife Dawn and moved to Sutton, then to Dorking where we've lived for nearly 30 years now and raised our two boys. We love Dorking and Leatherhead and even now still frequently comment on how lucky we are to live in such a fantastic part of England, in the heart of the Surrey Hills and its Area of Outstanding Natural Beauty. I started in property in 2002 by becoming an "accidental landlord" when we were struggling to sell the family home. We refinanced to rent it out which let us buy our current home, and then refinanced that home to start building a property portfolio which we still have and look after today. The recession of 2008 hit us quite hard and yet opportunity came knocking in 2013 when I was invited by one of the founding directors of EweMove to become a pilot franchisee and get in at the very beginning. I thought well, I'm managing my own portfolio now, so why not do it for other landlords, so I was in! It's been quite a journey from being a fledgling business where no-one knew us to the large but still growing network it is now. Helping people move by selling or buying homes, or letting out or renting, has been quite a buzz and I love nothing better than to see people move on as they wish in their lives. It can be quite a journey sometimes, and I'm here to take on some of the stress – many times I've been the verbal stressball, but it's part of the job, and I'm happy to help (and it certainly does help!). Anyway that's pretty much me. I'd love to hear your story, please do get in touch and I'll see what I can do to help.
Branch Director
Sales Manager