Excellent! Alice is great - friendly, helpful and always quick to respond. Made the whole experience really smooth. Highly recommend!

Great customer service. Friendly, understanding, very helpful in assisting to your needs Very pleased with responses and fast follow up ⭐️⭐️⭐️⭐️⭐️

Great help with upcoming changes to rental market Nicky was very helpful Thanks

For Landlord like me it’s all about having clear communication and a point contact and accountability from the letting agent which at Moss property we are getting Shanice has been great at taking that forward also Nicky who called to ensure …

Very quick to deal with our requests, great and friendly customer service, very responsive. Would recommend 100%

After recently completing a management move to Crucible Homes from another agent, I could not be happier with the service I've received over the last 4 months. …

Qasim has been great, helped me with my first flat, answered any questions I had.

I have found the team are very good at listening to our concerns and sorting out issues. Recently our conversations with Nickey were very helpful and she took time to explain everything to us. Put our mind at ease.

Nickey is polite, friendly and knowledgeable. Was very informative about TDS seeing that I’m a relatively new landlord. Nothing was too much trouble for her and answered all my questions.