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Northwood - Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

The Northwood team at Derby have worked their socks off to help me let my property. I dealt mainly with Kerry, Ruth and Sophie. They are all friendly and professional, keeping me updated at every step. They answered any questions I had, no matter how trivial. They were prompt in their responses and in processing the tenants. Their fully managed rates are better than most of the other letting agents. I would definitely recommend them for letting my property again.

Reply from agent

Thank you so much for your kind words and thoughtful review! We’re so pleased to hear that your experience with our Derby team – especially Kerry, Ruth, and Sophie – was such a positive one. The whole team works hard to make the letting process as smooth and stress-free as possible, so it’s great to know that came across. We’re also glad you found our fully managed rates competitive – we aim to offer great value alongside excellent service. We really appreciate your recommendation.

5.00 /5

Our experience with Northwood, Kerry and Ruth has been nothing but a delight. Great communication throughout and they made the whole thing a breeze. Can't recommend them enough!

Reply from agent

Thank you so much for your lovely review! We’re thrilled to hear that you had such a positive experience with Northwood, and that Kerry and Ruth made everything smooth and stress-free. Communication is something we pride ourselves on, so it’s wonderful to know it made a difference. We truly appreciate your recommendation and hope to work with you again in the future!

5.00 /5

I have experience with the Northwood Team Derby for both rental and Sale of my property. They are both efficient and professional in their work ethic and I only have praise for their service. Well done to all the team and thanks for looking after my property in rent and then marketing and closing the sale.

Reply from agent

Thank you so much for your kind words and for taking the time to leave such a lovely review. We’re delighted to hear that you’ve had a positive experience with both our lettings and sales teams. It was a pleasure to look after your property, and we’re so pleased we could support you throughout both the rental and sales process. Wishing you all the best for the future, and please don’t hesitate to get in touch if we can help again down the line.

5.00 /5

Annie and Abi were very helpful, proactive and communicated regularly throughout my house sale. They made sure the sale went through as quickly and smoothly as possible.

Reply from agent

Thank you so much for your lovely review! It was a pleasure working with you, and we’re so pleased to hear that you felt supported throughout the process. Abi and I are passionate about making each sale as smooth and stress-free as possible, so your kind words mean a lot. Wishing you all the best in your next chapter!

5.00 /5

Annie has been an outstanding estate agent, from the outset her transparency and passion set her apart. The photographer that was sent to take images of my property was exceptional, and my house looked like a show home when it went to market. I would 100% recommend Annie and Northwood for their exceptional service, engagement and support throughout the selling process. Thank you, I will be recommending Annie to anyone looking to sell their home.

Reply from agent

Thank you so much, Chloe! It was an absolute pleasure helping you sell your home. I’m thrilled to hear that you had such a positive experience and that the marketing made your property shine! Your kind words mean the world to me, and I truly appreciate your recommendation. Wishing you all the best in your new chapter! 🏡✨ …

5.00 /5

Thank you Annie and Abi and the Northwood team for selling our house. Excellent service and communication meant that our property sold in 5 weeks, we are delighted and can't recommend your team highly enough.

Reply from agent

Thank you so much for your kind words! We’re thrilled to hear that you were pleased with the service from the whole team here at Northwood Derby. Our goal is always to keep the process smooth, transparent, and stress-free for our clients, so it’s wonderful to know you felt well-informed every step of the way. Thank you again for your recommendation – it means a lot to us! — The Northwood Derby Team

5.00 /5

Great service from Ruth and Kerry, from the viewing, to answering questions to making the moving in process easy. Recommended!

Reply from agent

Thank you so much for your lovely review. We are so pleased you were happy with the service you received.

5.00 /5

I bought my first house with this agency today. I am pleasantly surprised by the level of customer service. everyone I had contact with was very helpful and nice at every stage of the purchase. I highly recommend Northwood and will go back there again. thank you Annie and Abi.

Reply from agent

Thank you so much for your kind words and for taking the time to share your experience! We’re absolutely thrilled to hear that your first home-buying journey was a positive one with us. Providing exceptional customer service is our top priority, and it’s wonderful to know that Annie and Abi were able to support you every step of the way. Wishing you all the best with your investment property, and we look forward to welcoming you back to Northwood again!

5.00 /5

We recently acquired a property through Northwood Derbyshire Ltd, in record time. The transaction went very smoothly from beginning to end, great communication throughout. A very professional, efficient, reliable and friendly team. Highly recommended. Many thanks!

Reply from agent

Thank you so much for your kind words Anne-Marie and for taking the time to share your experience! We’re delighted to hear that your property acquisition with Northwood Derbyshire Ltd was smooth and efficient. Our team is committed to providing a professional and friendly service, so knowing that we met your expectations means a lot to us. It was a pleasure assisting you, and we truly appreciate your recommendation. If you ever need anything in the future, please don’t hesitate to reach out. Wishing you and Andy all the best with your new property!

5.00 /5

Having finalised the purchase of a property I couldn't be happier with Northwood (Abi and the team). Every time I contacted the Northwood Derby team they were cheerful and helpful. They kept me up to date on progress and made themselves available whenever I had questions and queries. The team made the whole process efficient and less stressful. This led to a swift turn around which is beneficial for both sellers and buyers. I would strongly recommend Northwood Derby to anyone buying or selling a property and would look to use their service myself in future.

Reply from agent

Dear Daniel, Thank you so much for your wonderful review! We’re absolutely delighted to hear that you had such a positive experience with Abi and the team at Northwood Derby. Ensuring a smooth and stress-free process for our buyers and sellers is always our top priority, so it’s fantastic to know that we were able to make your journey an efficient and enjoyable one. Your kind words and recommendation truly mean the world to us. If you ever need any assistance in the future, whether buying or selling, we’d love to help again. Wishing you all the best in your new property!

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Address

5a St. James Street, Derby, DE1 1QT, UK

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Derby Office

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