Happy with the service, very easy and straight forward. Special thanks to Abi for all her hard work in making this sale happen!

Sophie has been amazing since she took over the management of the property, has initiated decorating and maintenance work that wasn't critical, but had been required from when I moved in 5 years ago, and got it sorted after 1 visit..... Always quick to respond and an absolute pleasure to deal with....

Absolutely perfect service from all of the team. I have used Northwood on previous occasions and have always received the same professional friendly service. This time it was on the sale of a flat where the sale fell through (once and nearly twice) due to issues with the management company which managed the leasehold aspect. During this sale I dealt with Abi and Ryan who couldnt have done more in regards to managing expectations and delivering a perfect service (shame about the management company company). I cant recommend Annie and her team enough whether it be sales, purchases or to fully manage your property.

Nothing but incredible! Emmie helped me so much and was a pleasure to talk too. She answered all my questions and got everything done promptly. Absolutely amazing✨

The Northwood Derby team have been very helpful and of great assistance since I occupied a property they managed. They have been so instrumental in my settling into Derby that I now relate with them as ‘family’. I will gladly and unreservedly recommend them over and beyond to anyone seeking a reputable letting agency. Thank you so much guys!!!

The team at Northwood were fantastic throughout the process of helping us purchase our property . Abi and Annie kept in regular contact and kept us informed at every step of the way with clear and concise information . We are very grateful and would not hesitate to choose the team in any further projects.

Me and my partner recently purchased our first home and it’s safe to say the team at Northwood made it such a seamless process. We can’t thank them enough, specifically Annie who was so responsive even outside of work hours the entire way through, never left us in the dark and made sure the sale was that easy we genuinely thought everyone who says buying a house is hard were liars. Even after completion and key exchange she was there to answer any questions and help us out and I honestly would never recommend another estate agent. 10/10 experience from start to finish and the friendliness of their team made the whole process even better.

I've got absolutely nothing bad to say about the staff at Northwood. Always friendly, always helpful. Huge thanks to Annie and Abi for helping and being there every step of the way!

It's 7:30pm on a BH weekend Saturday, I've not long got in from a 12 hour shift to find I have no hot water. Quick check of the boiler, error code checked, couple of things tried but it's beyond my capabilities. Looked at my property paperwork and all I have is an email address. So it's Saturday evening on a BH weekend, I need my boiler fixing, all I have is an agent's email address and my landlord lives in France. What could possibly go wrong? So, with my expectations pretty low I fired off an email, thinking "that's it until Tuesday then". To my astonishment, 15 minutes later I got a reply. Couple of email back and forth and I had an engineer coming at 9am Sunday morning. The engineer took 5 minutes to pronounce the boiler dead and left, saying he'd send a quote. 15 minutes later I had an email - "sent the quote to your landlord, awaiting a reply". Another couple of emails and under 30 minutes later "our engineer will be with you at 9am Tuesday morning to fit a new boiler. So having reported the issue at 8pm Saturday night on a BH weekend I had a replacement boiler fitted and working by midday on the Tuesday. Wish all of my similar past experiences had been this good. Thank you to all involved.

Everyone we've been in contact with at Northwood has been so helpful. They made our move as stress free as possible and were on hand at all times for any queries or concerns. Massive shout out to Sophie and Ruth for all their help. Thank you!