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Northwood - Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I would like to thank Glenn and Robbie for helping resolving an issue within 24 hours. Very friendly and helpful. Thank you so much!! I appreciate it.

Reply from agent

Hi Joanne, Thank you so much for taking the time to leave a review — we really appreciate anyone who goes out of their way to share positive feedback. We don’t have any team members named Glenn or Robbie here at Northwood Derby, so we think this lovely review may have been intended for another Northwood office. That said, we’re glad to hear your issue was resolved so quickly! If there’s ever anything we can help with in the future, please feel free to get in touch.

5.00 /5

Two years living in a house from Northwood Derby, and the only word I can say is PERFECT! Annie and her team is extremely professional and absolutely helpful in all aspects of the rental!! I strongly recommend

Reply from agent

Hi Jovino, Thank you so much for taking the time to leave such a wonderful review. We’re absolutely delighted to hear that your two years in one of our properties have been “perfect” — that really means a lot to the whole team. It’s been a pleasure looking after you, and we’re thrilled to know you found us professional, helpful, and supportive throughout your tenancy. Thank you for recommending us so highly. Wishing you all the very best for the future, and please don’t hesitate to get in touch if we can help with anything again. Annie & the Northwood Derby team 🌟

5.00 /5

Outstanding service during sale of a property recently Friendly helpful team Very supportive Always accessible and prompt response Personal contact and feedback Northwoods chased and followed up the sale process daily

Reply from agent

Thank you so much for your wonderful feedback! 🌟 We’re absolutely delighted to hear that you felt supported throughout the sale process. Our team works hard to make every move as smooth and personal as possible, so it’s lovely to know this came across. It’s been a pleasure working with you :) …

5.00 /5

What can I say about Annie!! From start to finish her and her team were absolutely fantastic. She made the whole process so easy and was great to communicate with. Northwood did such an excellent job that our house sold on the first viewing 6 days after being listed. We felt so comfortable with Annie that we were happy to leave her with our keys whilst we were outside the country. We hope that this will be our last move, but if not, we will definitely being using Northwood again. Cannot recommend highly enough. Thank you so much for helping us move in to our dream home. You are wonderful!!

Reply from agent

Thank you so much for such a lovely review! 🌟 It was an absolute pleasure helping you with your move — I’m so pleased everything went smoothly and that you’ve found your dream home. Selling in just six days was a fantastic result, and your trust in us (even leaving the keys while abroad!) really means the world. Wishing you all the happiness in your new home — and if you ever decide to move again, we’d love to help. – Annie & all the team at Northwood Derby 💛

5.00 /5

Northwood were great throughout the sale of our property. They kept us up to date, were efficient and professional throughout. Prior to our sale they also managed the property as a rental which was a positive experience too. The team are friendly and helpful. We highly recommend them.

Reply from agent

Thank you so much for your lovely review and recommendation. We’re so pleased to hear you’ve had such a positive experience with both our sales and lettings teams. It’s been a pleasure looking after your property and helping you through to completion. Wishing you all the very best for the future from all of us at Northwood Derby!

5.00 /5

I found Northwood excellent to deal with. All staff that I dealt with were exceptional, in particular Sophie, she was polite, helpful and made the whole process straightforward. I would be sure to recommend Northwood to any family or friends.

Reply from agent

Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience with Sophie and the team. We’ll be sure to share your comments with everyone here – it really means a lot. Thank you again for recommending us!

5.00 /5

I can’t recommend enough! Northwood Derbyshire made our moving experience very positive from start to finish. All the staff were very friendly and helpful and our weekly update from Abi really kept us in the loop with everything. Ryan was brilliant on our viewings and very informative. On the morning of completion, Abi gave me a call to explain the process of the day, which really put my mind at ease and was the first person to call us as soon as we had completed. It really has been a stress free process because of Northwood Derbyshire.

Reply from agent

Thank you so much, Emily! We’re absolutely thrilled to hear how smooth your move was and that both Abi and Ryan helped make it such a stress-free experience. It means a lot to know you felt supported every step of the way. Wishing you lots of happiness in your new home!

5.00 /5

Emmie has been an excellent housing agent. Every time I’ve raised an issue, she's handled it quickly and efficiently, without any delays. She's always responsive, professional, and genuinely helpful, which has made my experience smooth and stress-free. I truly appreciate her dedication and highly recommend her.

Reply from agent

Thank you so much, Sola, for your lovely review. We’re so pleased to hear that you had such a positive experience with Northwood Derbyshire. While helping people find the right rental home is a big part of what we do, we also believe in offering personal, thoughtful support wherever we can—so it’s wonderful to hear that Ruth was able to assist you beyond just the property side of things. Your kind words mean a great deal to us, and we’re always here if you need anything in the future. Wishing you and your son all the best as you settle into Derby!

5.00 /5

Excellent team. They were very helpful in providing updates and very approachable. Also very quick to respond to queries. Would definitely recommend. Thank you (especially Annie, Ryan and Abi!)

Reply from agent

Thank you so much for your kind words, Aqsa! We’re delighted to hear you found our team helpful, approachable and responsive. It was a pleasure working with you, and we really appreciate you taking the time to share your experience.

5.00 /5

We had a great experience with Northwood Derbyshire. Sophie was very helpful and went above and beyond to help us settle into our new home.

Reply from agent

Thank you so much for your kind words. We’re delighted to hear you had such a positive experience and that Sophie was able to go above and beyond to help you settle into your new home. We’ll be sure to share your feedback with her and the rest of the team. Wishing you many happy memories in your new place! — The Northwood Derby Team

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5a St. James Street, Derby, DE1 1QT, UK

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