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Northwood - Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I can’t recommend enough! Northwood Derbyshire made our moving experience very positive from start to finish. All the staff were very friendly and helpful and our weekly update from Abi really kept us in the loop with everything. Ryan was brilliant on our viewings and very informative. On the morning of completion, Abi gave me a call to explain the process of the day, which really put my mind at ease and was the first person to call us as soon as we had completed. It really has been a stress free process because of Northwood Derbyshire.

Reply from agent

Thank you so much, Emily! We’re absolutely thrilled to hear how smooth your move was and that both Abi and Ryan helped make it such a stress-free experience. It means a lot to know you felt supported every step of the way. Wishing you lots of happiness in your new home!

5.00 /5

I found Northwood excellent to deal with. All staff that I dealt with were exceptional, in particular Sophie, she was polite, helpful and made the whole process straightforward. I would be sure to recommend Northwood to any family or friends.

Reply from agent

Thank you for your lovely feedback! We’re so pleased to hear you had such a positive experience with Sophie and the team. We’ll be sure to share your comments with everyone here – it really means a lot. Thank you again for recommending us!

5.00 /5

Northwood were great throughout the sale of our property. They kept us up to date, were efficient and professional throughout. Prior to our sale they also managed the property as a rental which was a positive experience too. The team are friendly and helpful. We highly recommend them.

Reply from agent

Thank you so much for your lovely review and recommendation. We’re so pleased to hear you’ve had such a positive experience with both our sales and lettings teams. It’s been a pleasure looking after your property and helping you through to completion. Wishing you all the very best for the future from all of us at Northwood Derby!

5.00 /5

What can I say about Annie!! From start to finish her and her team were absolutely fantastic. She made the whole process so easy and was great to communicate with. Northwood did such an excellent job that our house sold on the first viewing 6 days after being listed. We felt so comfortable with Annie that we were happy to leave her with our keys whilst we were outside the country. We hope that this will be our last move, but if not, we will definitely being using Northwood again. Cannot recommend highly enough. Thank you so much for helping us move in to our dream home. You are wonderful!!

Reply from agent

Thank you so much for such a lovely review! 🌟 It was an absolute pleasure helping you with your move — I’m so pleased everything went smoothly and that you’ve found your dream home. Selling in just six days was a fantastic result, and your trust in us (even leaving the keys while abroad!) really means the world. Wishing you all the happiness in your new home — and if you ever decide to move again, we’d love to help. – Annie & all the team at Northwood Derby 💛

5.00 /5

Excellent team. They were very helpful in providing updates and very approachable. Also very quick to respond to queries. Would definitely recommend. Thank you (especially Annie, Ryan and Abi!)

Reply from agent

Thank you so much for your kind words, Aqsa! We’re delighted to hear you found our team helpful, approachable and responsive. It was a pleasure working with you, and we really appreciate you taking the time to share your experience.

5.00 /5

We had a great experience with Northwood Derbyshire. Sophie was very helpful and went above and beyond to help us settle into our new home.

Reply from agent

Thank you so much for your kind words. We’re delighted to hear you had such a positive experience and that Sophie was able to go above and beyond to help you settle into your new home. We’ll be sure to share your feedback with her and the rest of the team. Wishing you many happy memories in your new place! — The Northwood Derby Team

5.00 /5

Happy with the service, very easy and straight forward. Special thanks to Abi for all her hard work in making this sale happen!

Reply from agent

Thank you for your lovely feedback! We’re so pleased to hear the process felt smooth and straightforward for you. Abi will be delighted to know her hard work made a difference – we’ll be sure to pass on your thanks! ✨

5.00 /5

Sophie has been amazing since she took over the management of the property, has initiated decorating and maintenance work that wasn't critical, but had been required from when I moved in 5 years ago, and got it sorted after 1 visit..... Always quick to respond and an absolute pleasure to deal with....

Reply from agent

Thank you so much for your kind words! We’re delighted to hear that Sophie has been such a support and has helped get everything sorted quickly for you. She takes great pride in looking after our tenants, so your feedback will mean a lot to her. We really appreciate you taking the time to share your experience.

5.00 /5

Absolutely perfect service from all of the team. I have used Northwood on previous occasions and have always received the same professional friendly service. This time it was on the sale of a flat where the sale fell through (once and nearly twice) due to issues with the management company which managed the leasehold aspect. During this sale I dealt with Abi and Ryan who couldnt have done more in regards to managing expectations and delivering a perfect service (shame about the management company company). I cant recommend Annie and her team enough whether it be sales, purchases or to fully manage your property.

Reply from agent

As always Lee, it’s a pleasure working with you :)

5.00 /5

Nothing but incredible! Emmie helped me so much and was a pleasure to talk too. She answered all my questions and got everything done promptly. Absolutely amazing✨

Reply from agent

Thank you so much for your lovely feedback! 🌟 We’re delighted to hear Emmie was able to help and make the process smooth for you. We’ll be sure to share your kind words with her – she’ll be thrilled! ✨ …

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Address

5a St. James Street, Derby, DE1 1QT, UK

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Derby Office

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