Fabulous software and team, we switched a few years back to Reapit and the transfer was extremely smooth. The software is great, simplistic to use and any issues are always resolved swiftly. The customer service is great.

I sent a Report through this morning about an additional item required on one of the drop down menus, this one for a Market Appraisal reason in the Diary, and expected it to go through the system and perhaps appear on a future update, however to my amazement I was notified it had all been done and could be seen within about 2-3 hours, so am very impressed. Thank you.

Pam and the team at Reapit are outstanding. I love working with them and they’re always on hand to help. The system is also really easy to use (and that’s coming from someone who usually hates technology!). A great product and a fantastic service.

Sophie Craske is an absolute joy to work with. Knowledgeable, kind and professional, Sophie is always happy to help and makes herself available to find the answers to any queries, no matter the depth of the issue or the question. She helped us immensely to enrol one of our new colleagues showing patience and confidence, which is exactly what you wish to be presented with when you're working for the first time on a new platform. Thank you dear Sophie! The SMC Team

We have used Reapit since 2021 and have found them to be an excellent company to work with. The responsiveness we receive when any issue's occur is far superior to any previous CRM providers we have used in the past and they are always willing to listen to any suggestions or changes we may suggest to improve the system.

William Hogson is a 5 Star experience! ⭐⭐⭐⭐⭐ William Hogson helped our Client Accounts department over half a dozen times since the start of 2025 with the streamlining of our department and more particularly with setting up automated email templates. His skill and extensive expertise focus on strong delivery and client satisfaction, and put his services far above any other Reapit agent. It is always a pleasure receiving a call from William who provides a personalised service and ensures any request is handled with great speed, care and accuracy. I could not recommend William Hogson more and I am looking forward to keeping working with him as our department is growing. Thank you Will & I wish you all the best with your piano lessons!

I used Reapit at my previous company back when they were just starting out some 25 years or so ago, and I brought them in on my new company 5 years ago and grateful for their help. We've upgraded recently and it would/nt have happened without Amy Cameron. The hand over on the new project was smooth and the Reapit support team were so helpful. We could not have done it without Jiwan and Stephen's expert guidance. Client Managers are often missing in action, but Amy Cameron is just a star. Always chasing us and giving us total support. We've upgraded recently and it wouldn’t have happened without Amy. She's a bundle of energy and great advice and help. Don’t lose her !

Alessio was extremely helpful and knowledgeable during our call. He explained the system clearly, answered all my questions, and made sure I understood how to get the most out of Reapit. His support was friendly, proactive, and reassuring throughout.

I was very pleased with the communication between Paul from the Cleckheaton Branch and myself, he talked me through everything and was available when I needed questions answered, I was updated at all times of prospective buyers of my property and of course helped to guide me through the sale which I was grateful for.

We bought our house through Paul and moved in just after Christmas. If we were to sell, we would be more than happy to go with him, as we could see that he looked after our seller, but was just as fair with us as the buyer! He was honest and upfront from day one and there were no games - which is refreshing when you’re buying or selling a house. Especially helpful when you’re doing both at the same time! This meant that we could make well informed and quick decisions without worrying about losing time or money, and get on with the process quickly. The deal was done and there was no back and forth or being messed about on either side. Communication was instant at all times, and he was the go between for both sides, as our sellers had already moved from the area. The level three survey we had done found an issue with the roof that was not obvious or visible at all and which our sellers had no idea about. Paul helped both sides handle that smoothly despite it being the middle of winter when we had snow, rain and wind. A repair was done that went above and beyond, and we were sent photos and videos which reassured us, and he exchanged messages between both sides. We first saw Paul on one of his YouTube videos and didn’t really know what to think! In real life he is much taller (!) and is just as friendly. Paul and his team are professional, plain talking and really good to work with. If you like a personal service, like to be organised and need people who do what they say they will, you’ll absolutely love using his services.