AVOID AT ANY COST! Paul, the director of Aisworth Lord Estate, highly recommended a surveyor he used regularly & trusted, for a property we'd offered the full asking price on. When the surveyor's report came through claiming it was not a mortgageable proposition, he instantly changed his mind about him. Paul said we should overlook the opinion & the identified repair work over 75k. Paul advised that we should now fork out for another surveyor for a 2nd opinion. His advice is comical. It gets better!! He took a deposit of 5k from us, explaining at the time that it was just a goodwill gesture to show we were serious buyers. After the report came through, we told Paul on 29th Sept, that we can not proceed, we asked him to return the deposit. Paul was now not forthcoming with communication, so my wife gave him a 1star rating. The communication instantly improved, she received an email threatening her with legal action for rating him. The prison attire is definitely not for her. 😆 Paul claimed on 5th Oct, that he's been in talks with the vendor to prevent us from losing our deposit. My wife has trust issues when it comes to him & insisted we visit the vendor. It pains me to say it, she was right! On 8th Oct, the vendor confirmed her suspicion. We decided to confront Paul in person today. When asked why he still has our money, he said he would be transferring to the vendor this week. 🤔 Paul said he was hoping to negotiate, he could offer us deal so we wouldn't lose our deposit. We asked him what he proposed. He's response "why don't you buy half the premises it would cost less". I can't stomach this man. My wife entertained him & asked for the price. Paul said 75k. Now for simple maths Surveyor valuation = 100k full premises Half premises =50k Paul's DEAL for half premises =75k I wonder if Paul failed maths Now for simple maths: Surveyor = 100k for full premises Half premises = 50k Paul's DEAL for half premises = 75K I wonder if Paul failed maths

DO NOT USE! Absolutely awful service! I arranged an appraisal yesterday with Verity due to take place at 11am this morning. I sat outside the property for 10 minutes and nobody turned up. When I called their offices, they said they had been delayed and would be around 15 - 20 minutes. Had I not called, I would have been none the wiser. I did not receive any kind of notification about the delay. They did not show any remorse or regret. All I can say is they are highly unprofessional and I would steer well clear of them. I can only imagine how they treat buyers and tenants if this is how they treat sellers and landlords!

AVOID AT ALL COSTS - very dodgy! Very dodgy - a house gets listed on the Sunday, you book a viewing on the Monday first thing, they then call you and say that the property has been sold and the vendor has no interest in listening to other offers. The people who show you around claiming that offers have been placed. You then check with the office and you realise that there haven't been any. If you are thinking about selling with them, DON'T. If you are unlucky that you are buying a house through them... good luck!

Can't believe there is a company this bad

An absolute disgrace shouldn't be even open

AVOID AT ALL COSTS - very dodgy! Very dodgy - a house gets listed on the Sunday, you book a viewing on the Monday first thing, they then call you and say that the property has been sold and the vendor has no interest in listening to other offers. The people who show you around claiming that offers have been placed. You then check with the office and you realise that there haven't been any. If you are thinking about selling with them, DON'T. If you are unlucky that you are buying a house through them... good luck!

As one of their 'fully managed' landlords I have now had to go to the ombudsman due to the incompetence of this company in particular, Paul Ainsworth. Failed to provide: 1. No deposit from my tenant, refused my requests on this for several weeks. 2. No inventory taken 3. No tenancy agreement taken on behalf of the current landlord 4. No copy of the completed references for tenants and guarantor 5. no copy of quarterly property inspections 6.no copy of their complaints and redress scheme, despite requesting it several times 7. Informed only last month my house was burgled last year where keys to house were taken. not reported to the police, locks were not changed, no account of who took the offices spare copy. 8. keys not securely held 9. Denial front door lock being broken by employee despite the action being witnessed. 10. No signed and dated terms of business to the landlord. Landlord not given a copy to retain. There is no signature on behalf of Ainsworth Lords or date. The list is endless...NegativeQuality

Shocking behaviour.

Waste if space booked to view a house told them I'm completely Ng from over 100 miles away no turns up. Claims to have rang me 30 mins before coming complete lairs.