I've just completed the sale of my flat and can't fault the service received from Gary and the team. I switched to Woods after a year of my property being on the market with Robinsons. Gary gave me an upfront assessment of the saturated state of the market regarding flats like mine within a mile radius of the town centre and I appreciated his honest approach in managing my expectations. As it turned out, a buyer was found within about 3 weeks anyway! I can recommend Woods for a professional and personalised service. Thank you Gary and Team!PositiveResponsiveness, Quality, Professionalism, Value

Having just completed and exchanged for the sale of my house, I just wanted to say the biggest Thank you. From start to finish the staff have made this process so easy and hassle free. Liam in the Darlington branch was always so polite and friendly when contacting me and arranging bookings, nothing felt too much trouble. Once an offer was accepted, Jill was my contact and I cannot rate her enough. Each week I would get a call giving me an update, even if it was just to say no update. She made the effort to ask if I was ok and how I was feeling, always offering extra help. Jill has called me today to confirm completion and I have to say, I'll be quite sad not to speak to her each week now! As a manager of a customer services team, the level of service shown throughout is what we strive for each day. Both Liam and Jill are an asset to your team's. Thank you for making this so easy and effortless especially through such uncertain and uneasy times.

Excellent service from all the staff at JW Wood in Darlington especially Liam who went above & beyond in helping us find a buyer for our home very quickly. Super efficient and a pleasure to deal with. Valued their honesty & trust. Would highly recommend JW Wood. Very friendly and professional.PositiveResponsiveness, Quality, Professionalism, Value

I have just started my journey of buying a property with J W Wood, been dealing with Julie Matson and now Liam Barker, both have been fantastic Julie did the viewing and Liam is taking me through to purchase. So far the service has been excellent and highly recommended, will review them again at the end of my journey.PositiveProfessionalism

Really helpful and friendly even when I wasn’t effectively a customer. Great showing and totally upfront and honest with the issues in the house. Great aftercare and a good level of communication. From a buyers perspective they are a pleasure to deal with and on this property were able to negotiate but did get me up 10k from my original offer so I’d feel confident in them to handle my property from a sellers perspective too.PositiveResponsiveness, Quality, Professionalism

We would like to say a BIG THANK YOU to the staff at JW Woods. We were trying to buy one of the properties they had on their books. Sandrine and Sue have been brilliant, nothing has been too much trouble for them. Unfortunately the sale did not go through, but that was nothing to do with either us or JW Woods. I would recommend this estate agents to anyone wanting to either sell or buy in the Darlington area. They are so friendly and helpful and very professional. Thank you for all of your help, you have been great!PositiveResponsiveness, Quality, Professionalism, Value

Confident and competent in all that she does, Gill from JW Wood has been a fantastic support in helping us purchase our first home. Easy to contact, extremely responsive, honest and transparent. Acts as the skilful mediator to handle matters calmly and efficiently, even when things get a little stressful. Perfect blend of professionalism and friendliness, unfailing helpful and cheerful, a truly reassuring woman!! Highly recommend for anyone out there looking for an accessible, informative and enthusiastic estate agent - Gill is absolutely brilliant.PositiveResponsiveness, Quality, Professionalism

Recently purchase a property for my Dad from JW Wood and would highly recommend them. We booked a viewing and staff were on the ball and booked it swiftly. Sue who showed us round was extremely helpful and we felt we could take our time and take in our surroundings. Then putting in and having the offer accepted again dealt with very efficiently by Liam who then advised us next steps etc. Amazing team and by far the best service we experienced through this whole process. Thank you allPositiveResponsiveness, Quality, Professionalism, Value

Excellent service from day 1 with JW Wood- Darlington Branch. We initially chose JW Wood after a recommendation from a friend who had used their services previously. From the very first appointment they were very professional, however not corporate as I have found with some other Estate Agents. They have supported us throughout the whole process of not just selling our home, but also looking for our next move. Gary has been exceptional in giving us advice on properties in the area we are looking to purchase and went above and beyond in this respect. Sandrine was also so helpful in dealing with the negotiations for our sale and helped us get the best price for our home. She also kept us updated every step of the way and has made a very stressful process not so stressful. I could not recommend the whole team enough. Thank you! Stewart and AimeePositiveResponsiveness, Quality, Professionalism, Value

I couldn’t be happier with JW Wood. From the outset they were supportive and friendly and explained the selling process in detail to me. All staff I dealt with were lovely and did everything they could to get me the best deal on my sale. Sandrine and Liam were both very helpful whenever I rang. Gillian Anderson (sale coordinator) was superb and kept me informed every step of the way. I had a long drawn out sale that came up against many hurdles and she made the whole process easier and I couldn’t have done it without her. I would highly recommend JW Wood to anyone looking to sell their home.PositiveResponsiveness, Quality, Professionalism, Value