Have used Martin & Co for years to manage my BTL property. Friendly, efficient, proactive and easy to deal with. Would not hesitate to recommend the team here.

I had a great experience buying my flat through Martin & Co Crystal Palace. The team was friendly, professional, and always quick to respond to any questions I had throughout the process. They made everything feel smooth and straightforward, and I really appreciated their support from start to finish. Highly recommend!

Hands down the best rental agency I have dealt with in London. Friendly, efficient, straightforward. Many thanks to the whole team.

2025: An update with further accolades! In July 2024, our ground floor flat was flooded by faulty plumbing in the flat above. Martin and Co were fantastic in responding to the immediate emergency: ensuring the tenants' safety and minimising property damage. But they were absolutely outstanding when it came to the months that followed - identifying and managing repair works, liaising with the freeholder's building insurance loss adjusters. The outcome could not have been more positive: the works were successfully completed to a high standard and the claim was fully reimbursed. We then proceeded to sell the flat and Martin & Co were again fantastic - swift, efficient, and, when the masters of diplomacy when it came to tricky negotiations weeks before completion. We could not recommend them more highly. 2023: We can't speak more highly of Martin & Co at Crystal Palace. From the very first phone call everyone in the office has been exceptionally professional, friendly, and knowledgeable, providing us the best possible support as new landlords. As well as covering all the basics they have consistently gone above and beyond in terms of their general and specific advice, which is always oriented to ensuring the best outcomes for tenants as well as landlords. I could not be happier to have James and Annabel as managing agents!PositiveResponsiveness, Quality, Professionalism, Value

We had a fantastic experience with Michael Darby and James Gough from Martin & Co. Our property-buying process was extremely long and stressful (through no fault of the estate agent) and we couldn't have had better customer service from Michael and James. They were so empathetic and supportive, and we never had to chase them. They took initiative to push for us and kept us up-to-date at all times which honestly was invaluable during a process that felt hopeless at times. It felt like they were really on our side. We won't hesitate to recommend Martin & Co - thank you Michael and James :)

Lovely attentive team. Made the process so simple. Would recommend to anyone!

The team at Martin & Co Crystal Palace have superlative local knowledge and dealt with our sale process expertly. They certainly know their stuff and are very willing to go the extra mile to ensure matters proceed without unnecessary delays. I was mightily impressed throughout at their professionalism and the ease with which I could speak to the team when needed. Recommend highly.

Having bought and sold a number of properties over the last few years I highly recommend you stop using any other Estate Agent and focus all of your energy on Martin & Co to find your buyer. They respond quickly to any questions throughout the sale process and offer help on every level. A great team of friendly, switched on people with plenty of know how. Unpretentious, down to earth realists. Thank you James and Michael.

This agent didn't actual market our property but was involved in the chain of our house sale. James went above and beyond in communicating and keeping us in the loop with the progress of the sale and helped make a stressful time that little bit more manageable!

Excellent local letting agent

When looking for an agent to let my property, I searched for a local one with good reviews from tenants and found Martin and Co, Crystal Palace. I have only positive comments to add - excellent and timely communication, an approachable and friendly team and a sense of integrity and honesty from them all. I would be happy to recommend this local agent. A bonus for me is their local involvement in the Crystal Palace Film Festival which they have supported for many years!