Both as a sales and letting agent, Martin & Co in Crystal Palace is a pleasure to deal with. Not something I've ever said about any other estate agent or lettings agent/manager. Everyone there is just so nice, efficient, helpful, swift to get back to you - almost unheard of in the property business. There's none of that pushy, wheeler-dealer attitude that so many estate agents have, which makes you mistrust them. On the contrary, their honest, straightforward, personal style makes you feel at ease and well supported. If it weren't for the cheerful, common-sense, pragmatic, can-do approach of James Gough when I was buying my flat, I don't think the sale would have gone through. The vendor and his solicitor seemed intent on hindering the process and pulled out of the sale at one point, which made my solicitor advise me to walk away. But thanks to James, we managed to seal the deal - and get a last-minute lease extension. The fact that he is a solicitor by training is also very reassuring. Normally, I would try and manage my own rental property, but because James was such an ally over the purchase of my flat, I kept the team on as managing agents - and am 100% pleased that I did so. So many little things go wrong or come up, and they just deal with them with the least fuss and expense. It's so nice to deal with real people! Thanks, James, Lucy, Annabel and all in the office! UPDATE 23 April 2024 I have just sold my flat through James and team at Martin & Co.Throughout my 10 years of ownership, they continued to be reliable, friendly, helpful, responsive managing agents. They have proved to be equally good selling agents. I would have no hesitation in recommending them in every department. Many thanks once again to James and the team.

I cannot recommend James and Annabel at Martin &Co highly enough. From the moment I first contacted them, their professionalism and dedication were evident. They consistently went above and beyond to ensure that every aspect of my tenancy was smooth and stress-free. James and Annabel were always prompt in their responses to any queries or issues that arose during my tenancy. Whether it was a minor maintenance issue or a question about my lease agreement, they were quick to address it with efficiency and attention to detail. Martin & Co was without any doubts the best agency we ever had here in London. Thanks for everything! Valerio & Giulia

Excellent service. Both Michael and James were there every step of the way to go over and above, without being forceful in any way. Would definitely highly recommend.

The team at M&C were great to work with throughout - very knowledgeable about the local area, provided clear and realistic advice, and were hard-working and accessible throughout the sale process. Thanks!

Exemplary service by James, Annabel, Michael and all the team at Martin & Co. I had been recommended Martin & Co by a local solicitor who specialised in conveyancing, and the recommendation was worth its weight in gold. I asked for the team’s advice on renting my flat and they gave me very sensible, sound advice re: prices and a reasonable rate for managing the flat in my stead. They also organised and did all the arduous paperwork very efficiently, as well as getting electricians and plumbers in when some initial issues were found with my plumbing and electrics. They did a fantastic job advertising the flat and found a lovely couple to be tenants very quickly. I would recommend Martin & Co to everyone local to the Crystal Palace area, and will be using Martin & Co again when I eventually decide to sell the property!

Highly recommended - knowledgeable, professional and experienced. Very easy to deal with, the best on the Crystal Palace triangle!

James and the team at Martin & Co work with kindess and integrity. I couldn't recommend them enough.

We have used Martin & Co as a buyer, landlord and then a seller! Throughout the years James and the team have been fantastic. We needed advice along the way and it was always given in the most professional and thoughtful way. We had a long drawn out sale as buyers, and then a long drawn out sale when we sold the same property some years later. James was in constant contact with us, the buyer, our solicitors and everyone in between to chase things along. Viewings weren’t always easy with the tenants but we got there in the end. Michael was very prompt at writing up any feedback on the online portal and answering questions when needed. When we used the management services as landlords we also had a very good experience and felt reassured the flat was in safe hands while we were living abroad. I would recommend James and the team at Martin & Co Crystal Palace whether you’re buying, selling or renting. All the best and good luck for the future! Emily & Richard

I sold my House in Crystal Palace with Martin & Co. James and his team were relay amazing and worked hard to get all sorted. I liked his calm way and clear view. There is no overselling in either direction and really good support during the whole process. And we needed it as my house was a shared ownership property transitioning to 100% ownership for the buyers. That made everything more complicated. James supported both me and the buyers brilliantly.I would use him again for either side buying and selling as I think he is a very fair person. Thank you James

I would recommend Martin & Co, we sold our flat with them and can't fault the service. Got an offer we were happy with within a short time of listing.