Estate agent messed up the viewing TWICE for the same property, both times they just didn't show up as agreed, second time we managed to get someone to come but they weren't able to access the property as they had the wrong keys or the lock was broken. They've ignored every email we've sent them, including an offer on a property. Nice people but abysmal to deal with and impossible to contact as a tenant (funnily enough the lines for landlords and sales are always open..)
Had to chase them up for viewings, chase them to make an offer, call multiple times to move forward, wait for days…. Only to follow up again, and find out that they were going with someone else and the agency had “forgotten” to let us know. Very unprofessional!! Would not recommend.
Had to chase them up for viewings, chase them to make an offer, call multiple times to move forward, wait for days…. Only to follow up again, and find out that they were going with someone else and the agency had “forgotten” to let us know. Very unprofessional!! Would not recommend.
Cowboys who use every sleazy tactic under the sun to get you to up your bid.
Found a listing on Zoopla by this company, got in touch with them and told them to either email me the details of the tenancy and send me the video of the apartment, if the apartment met my needs and requirements I was ready to pay the holding deposit for this property, they told me that they will get in touch with me as soon as they can, week goes by, they never do. No email no phone call no what’s app message, even though I specifically asked them to get in touch as soon as they can. Now the property is off the market. I do not understand why make all these promises and lose a potential customer by not getting in touch with them.
I suppose to have a viewing with them,they never came and they didn't even send me an email to apologize.
Tried to view some property's, spoke to a sales guy in this offer on 20/04/2022 the salesman never came back to me or send me any details of the flats, I called again and again no one came back to me. It was the 2nd time I had bad experience with this agent, I recommend to avoid them all together. David
Unfortunately I am very unhappy with the service provided. Definetly do not choose the property management service!
I suppose to have a viewing with them,they never came and they didn't even send me an email to apologize.
Unknown
45 The Broadway, Crouch End, Greater London, N8 8DT, London, UK, N8
Website:
http://www.martyngerrard.co.ukEstablished in 1964 Martyn Gerrard Estate Agents is one of the largest independent estate agents in the North and North West London. We have 10 branches in all of the primary locations where the more prestigious properties are to be found. <p> The Board of Directors have collectively over 120 years of experience in the North London property market. We are incredibly proud to have celebrated our 50th birthday in 2014.