The staff at Hilbery Chaplin Hornchurch certainly went above and beyond in the acquisition of our new property and the selling of our much loved home. Thank you to everyone involved.

A first class service! From the first moment I opened the door and explained my request, I received a fantastically warm welcome from everyone in the Hornchurch office. The service has been superb so far. Nothing is too much trouble for them. A lovely friendly family firm. I would highly recommend.

Appreciated very much Phil Day’s approach re: his ‘pitch’ for me to sell my property via Hilbery Chaplin [HC]: although, in part, I was of course interested to discover how much the house might be worth, not having sold a house for 26 or so years I was also keen to gain some insight into what the selling experience might be like, and whilst one or two of your rivals’ representatives seemed, to me, quite pushy - and one, in particular, seemed, to be frank, off-puttingly overconfident that he’d get my business (despite the relatively high percentage commission he’d be charging), to the point where he seemed, at one stage during his visit, keen to get me to sign-up ‘there and then’! - Phil took the time to explain everything in a calm, rational and unhurried manner, and since, in addition to making it plain that HC would be happy to help me to sell the property on the open market if that’s how I wanted to proceed, he shared the fact that there were at least two alternative approaches open to me, both of which seemed to me worthy of further investigation and one of which none of the other agents have mentioned, making the decision re: which estate agent to go with was the easiest one I’ve made so far in respect of the sale of my home!

Great Experience. Very proactive with marketing my property . Kellie has been extremely helpful, always contactable and very knowledgeable .

I have just exchanged contracts on the sale of my house which was achieved with the amazing hard work of the staff of Curchods in West Byfleet. After a number of false starts and a considerable period of time as a result of bad luck along …

Great team, really helpful, would recommend

100% professional, patient and helpful. Fast response and available to assist in any queries. Buying a house is stressful enough, but Jordan and Mark were both there to help all the time. Great team! Thank you!!!!

Tom was brilliant to work with. Although the transaction had its obstacles, he communicated with us well and ensured all parties were kept in the loop and satisfied. We 100% recommend Tom and the West Byfleet Curchods team.

Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend

Houseman properties are truly amazing both from a landlord perspective and a tenant perspective. Professional, conscientious, friendly, approachable and very knowledgeable. Can’t speak highly enough of them.