Beware do not deal with these people, If I could give a 0 I would. Terrible company cost me a lot of money in the process as they couldn't do their job properly. Should be some sort of financial compensation or criminal procedings for letting estate agents get away with this behaviour. They said that a price was 100% agreed with the owners which wasn't true. They basically lied to me and then pushed me to pay for searches. I don't know if they were trying to get more comission out of the sale. I didn't even get a letter of apology due to their incompetence. So be warned, do not use this estate agent unless you want to be decieved and lose a lot of money.
Truely horrific experience, been trying to call since 9.15am to make a offer on a proper, Infact called 15 time .... Given up now , so good luck poor people trying to sell with these agents Complete rubbish 🗑
Agreed a price for a property through whitegates only for the owner to change his mind several days later. Although we received an apology as this is not how whitegates operate, they haven’t advised the seller to find another estate agents. Don’t let an apology get in the way of a sale.
They gave me 45 minutes to get to a viewing from contact or the house would be sold. That is acting in neither the vendor's nor the purchaser's interest. List with someone who works for the vendor to get the best deal, and gives the purchaser a chance.NegativeResponsiveness, Professionalism
Disappointed. We were not made aware that the back yard was a right of way for several houses in that row, and they use the back yard and side gate to takeout their bins , we had travelled 85 miles to find out this information very disappointed
Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks.
Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks and withdrew our offer so they could sell to someone else,
Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks and withdrew our offer so they could sell to someone else,
Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks and withdrew our offer so they could sell to someone else,
Put an offer on a house, got accepted, sorted the mortgage out and the solicitors, had the searches done then they pulled out and with shocking customer service.
173 Nantwich Road, Crewe, Cheshire, CW2 6DF, UK, CW2
Crewe’s fastest growing estate agency, Whitegates is a locally focused, independent agent. We are also part of a national network of independent property agents, all committed to the highest standards, and which is the 4th largest estate agency group in the UK. This means that you benefit from a personal approach to your property journey, but with all the advantages of working with a successful and reputable PLC. Dedicated to customer satisfaction, we are always asking ourselves ‘What is the most important thing to this particular customer, and how can we make that happen?’ Our staff are highly trained, equipped with local knowledge, and committed to making your wants and needs a priority. Good old-fashioned customer service, supported by modern technology. What else can you expect from us? • Great property presentation designed to catch the eye, because attracting the highest number of enquiries maximises your chances of a quick sale at a good price. • Every property proactively launched to the market, not only with a ‘stand out’ presence on portals like Rightmove, but also matched to our wide database of buyers, and showcased on social media, Facebook etc to reach a wider audience • Accompanied viewings at no extra cost, proven to greatly increase your chances of an offer • A strong emphasis on keeping you informed about how your property and its sale is progressing, and always on hand with our expert advice. We know this matters. • Doing all we can to ensure that your property sells smoothly from beginning to end – and you don’t pay us a penny until it completes! We have introduced thousands of buyers to their first homes, their property investments, their family homes and their forever homes. Whatever your property needs are, and whatever stage you are at, Whitegates friendly team will answer your questions and provide professional expertise. From free valuations to a sales service second to none. It’s why we are Crewe’s fastest growing estate agents. So, whether you have a property to sell, or are just thinking about making a move, why not visit our office, give us a call or send us an email. We’ll be delighted to help.