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Whitegates Crewe

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Beware do not deal with these people, If I could give a 0 I would. Terrible company cost me a lot of money in the process as they couldn't do their job properly. Should be some sort of financial compensation or criminal procedings for letting estate agents get away with this behaviour. They said that a price was 100% agreed with the owners which wasn't true. They basically lied to me and then pushed me to pay for searches. I don't know if they were trying to get more comission out of the sale. I didn't even get a letter of apology due to their incompetence. So be warned, do not use this estate agent unless you want to be decieved and lose a lot of money.

1.00 /5

Truely horrific experience, been trying to call since 9.15am to make a offer on a proper, Infact called 15 time .... Given up now , so good luck poor people trying to sell with these agents Complete rubbish 🗑

Reply from agent

We're genuinely sorry to hear about your experience and the difficulty you've faced trying to make an offer. We regret any inconvenience caused.

1.00 /5

Agreed a price for a property through whitegates only for the owner to change his mind several days later. Although we received an apology as this is not how whitegates operate, they haven’t advised the seller to find another estate agents. Don’t let an apology get in the way of a sale.

1.00 /5

They gave me 45 minutes to get to a viewing from contact or the house would be sold. That is acting in neither the vendor's nor the purchaser's interest. List with someone who works for the vendor to get the best deal, and gives the purchaser a chance.NegativeResponsiveness, Professionalism

Reply from agent

Dear Daniel, thank your for your feedback, we value and appreciate all feedback. Unfortunately, we were only able to offer you a limited appointment time - this is correct. The reason for this was the property had received several offers prior to your viewing request, and the vendor was looking to make a decision imminently. I hope this clears things up. Thanks, Whitegates.

1.00 /5

Disappointed. We were not made aware that the back yard was a right of way for several houses in that row, and they use the back yard and side gate to takeout their bins , we had travelled 85 miles to find out this information very disappointed

1.00 /5

Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks.

Reply from agent

Dear Chris, we value and appreciate all feedback. However, I would like the opportunity to clarify the situation. You mentioned that your offer was removed because you wasn't able to complete in 6 weeks. The vendor did choose to accept another offer after having accepted yours - this is correct. The reason behind that is, after your offer was accepted, you continued to view other properties for sale. The vendor felt uneasy about this and decided to sell to another buyer. I hope this clears things up. Thanks, Whitegates.

1.00 /5
10.02.2021
Terrible dishonest behaviour

Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks and withdrew our offer so they could sell to someone else,

1.00 /5
10.02.2021
Terrible dishonest behaviour

Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks and withdrew our offer so they could sell to someone else,

1.00 /5
10.02.2021
"Terrible dishonest behaviour..."

Terrible dishonest behaviour from this agent, after accepting our offer, they removed it becuase we coudn't complete in 6 weeks and withdrew our offer so they could sell to someone else,

1.00 /5

Put an offer on a house, got accepted, sorted the mortgage out and the solicitors, had the searches done then they pulled out and with shocking customer service.

Contact details
Sales Phone:

01270 230 043

Sales Email:

crewe@whitegates.co.uk

Lettings Phone:

01270 230043

Lettings Email:

crewe@whitegates.co.uk

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 10:00 - 16:00
Address

173 Nantwich Road, Crewe, Cheshire, CW2 6DF, UK, CW2

Crewe’s fastest growing estate agency, Whitegates is a locally focused, independent agent. We are also part of a national network of independent property agents, all committed to the highest standards, and which is the 4th largest estate agency group in the UK. This means that you benefit from a personal approach to your property journey, but with all the advantages of working with a successful and reputable PLC. Dedicated to customer satisfaction, we are always asking ourselves ‘What is the most important thing to this particular customer, and how can we make that happen?’ Our staff are highly trained, equipped with local knowledge, and committed to making your wants and needs a priority. Good old-fashioned customer service, supported by modern technology. What else can you expect from us? • Great property presentation designed to catch the eye, because attracting the highest number of enquiries maximises your chances of a quick sale at a good price. • Every property proactively launched to the market, not only with a ‘stand out’ presence on portals like Rightmove, but also matched to our wide database of buyers, and showcased on social media, Facebook etc to reach a wider audience • Accompanied viewings at no extra cost, proven to greatly increase your chances of an offer • A strong emphasis on keeping you informed about how your property and its sale is progressing, and always on hand with our expert advice. We know this matters. • Doing all we can to ensure that your property sells smoothly from beginning to end – and you don’t pay us a penny until it completes! We have introduced thousands of buyers to their first homes, their property investments, their family homes and their forever homes. Whatever your property needs are, and whatever stage you are at, Whitegates friendly team will answer your questions and provide professional expertise. From free valuations to a sales service second to none. It’s why we are Crewe’s fastest growing estate agents. So, whether you have a property to sell, or are just thinking about making a move, why not visit our office, give us a call or send us an email. We’ll be delighted to help.

Our team

shaun cafferty

PAUL GILLIGAN

Connor Heath

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Ombudsman Services
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure