Your agent, Livvy, could not have been more helpful. She responded positively to every email and thanks to her and her very motivated client the sale went through very quickly.

Thank you for all your hard work and effort in helping us sell our home. Your willingness to go the extra mile - literally! - was amazing. Your personal attention in keeping us aware of developments regularly was very much appreciated :-)

Kevin has made this process as easy as it could have been. We were kept up to date at every stage of the purchase and found the whole process relatively stress free. Thanks for the great work.

Friendly staff and always helpful. Would definitely use them again.

Professional, reliable service from friendly staff

We have been very impressed by the service received from Burns and Webber and would have no hesitation in recommending them to prospective clients. They are very professional and also reliable and friendly. At all stages of our sale we have been kept fully informed. It was an easy decision to place our property with Burns and Webber and one which we have been glad we made. From the outset, Partner Clive Bradley impressed us with his amiable personality and the information provided to us and Negotiator Joshua Rourke has kept in regular contact and has been a pleasure to deal with.

A professional team working to provide an excellent service.

This was our first move in 28 years and so we needed a bit of guidance to help us through the process of moving home. From the first meeting with Clive, the branch manager, and his valuation of our property we felt reassured that the team at Burns and Webber would be working both for and with us. We were not disappointed and had several viewings in the first week with a resulting offer which we accepted.. They say moving house is a stressful time and I must admit that the following couple of months did throw up a few challenging moments however with the help of Burns and Webber a successful sale was completed.. A special thanks goes to Josh who showed great patience and professionalism and his communication throughout the process was excellent.. I would be happy to recommend Burns and Webber. .

Very good helpful service selling my property

Burns and Webber gave very good advice. We're very polite and helpful and ensured that my house sale proceeded smoothly to completion.

A good helpful service has been provided by the staff

My wife worked for many years with the old agency - Burns & Webber in Cranleigh so when we were looking to use an agent to sell one of our investment properties we looked to the re branded office in Cranleigh - Curchods. Clive came out and valued the property and we agreed a price. Even though their minimum fee was higher % fee than we had been quoted by other agents, we decided to go with them thinking that the service would be 'as good as it was before' working on the understanding that you get what you pay for. Well, we had 2 viewings and 2 offers. All sounded good until Neil took over and then it all went down hill from there and the whole experience started to become very painful. We had to chase for updates and the buyers were First time buyers so were no 'house purchase savvy' not their fault everyone has to start somewhere. I'm a mortgage broker so have held many a FTB hand through the buying process - something Neil doesn't seem understand it would appear, he kept asking them questions rather than going direct to their solicitor. At one point it ended with me telling Neil what he should be doing - is this what we were paying for??? Then after Neil got side lined Garry took over - a little better but still not dynamic or impressive. Even our solicitor had to chase them for information. So overall, WILL never use them again or recommend. I would of thought because both myself and my wife were 'in the game' that they would of done a really good job - however, I guess this is how they treat their normal client's. Use them at your own peril and if you are soo chilled that you are almost asleep and you won't notice the level of service that they provide. Good Luck with your sale or purchase - you'll need it!