Payne Associates were incredibly helpful during the moving process. In particularly they were easy to contact and answered all of my questions promptly. I would recommend their services to anyone looking to move to the West Midlands.

Used them twice now. Once for renting a flat. The second for purchasing a house. Both times I found them to be professional, easy to work with and quick to respond to any questions / information. Never had a single issue whilst sorting out both my flat and house. Would highly recommend

We found John Payne letting dept to be very professional, efficient and reliable. The staff are very knowledgeable and friendly in the way they deal with any problems or information that you require. We can recommend if you are looking for an agent to act on your behalf with letting your property.

I've been using this company to let my property for many, many years now. They have always found great tenants for me and it has been a very easy, hassle free process. The marketing of my property has been excellent on the very few occasions it has become available to re-let to new tenants. First rate friendly and professional team.

Would highly recommend John Paynes. The sale of our home was made relatively stress free with their good communication, efficient staff and good knowledge of the local market. We achieved a great price and a good service throughout the process. We would and already have recommended John Payne to others!

We have had an excellent experience with Paynes Estate Agents from start to finish in marketing and selling our house. Richard Yeoman viewed our property and gave very sound advice regarding the valuation of the house. He was, at all times, professional and available to speak to us if we had any queries. The entire Paynes team were efficient and knowledgeable and were able to assist us whenever required. We would highly recommend Paynes Estate Agents for a first class service and we would definitely use them again in the future. T.O'Rourke and M. Kirby

Friendly, efficient and thoughtful of our circumstances. Natalie and the rest of the city centre branch team are very pleasant to deal with and we wouldn't hesitate to recommend John Payne Estate Agents to anyone who's looking for a reliable and professional service.

I moved management of my rental property from a 'National' estate agent after loosing confidence in their ability to proactively manage my property. Phone calls remained unanswered with this National company, and when I did get through it was to a regional call centre. They had no understanding of my concerns or knowledge of the locality of my property. I moved to John Payne Estate Agents and this all changed. I would not hesitate to recommend Paynes. John Buckley and the team are all excellent. You have an individual who will respond to each aspect of the management, be it Finance, tenant issues, or property servicing/maintenance. They take the time to treat you as an individual and their knowledge of the area and market is excellent.

My husband and I were forced to leave our rented property within a two week period of notice instead of a month, which caused a lot of stress for us as we needed to find another place to rent fast! We found a property which looked great online, we called Payne agency and explained our predicament and they were more than happy to help.We needed to act fast, view and go through the process quickly! They were very efficient, and really understood what had to be done,but fast! They were very informative, always in contact immediately with knowledge of next steps.Although we were anxious, they came across as very calm, pleasant and helpful which helped us feel all was in control and not to worry!We can’t Thank them enough for all the hard work involved in the process and we highly recommend to anyone looking to either rent or buy a property to contact Payne Estate Agents.Always there for you from start to finish without delay, always happy to assist, and very friendly and polite.If we ever need help in a property again we will always contact them to help.Thankyou so much! 5+⭐️

We are moving into our new home with Payne Associates. The service we received was incredible; we always had help and prompt support for every request and question. Mia, Thomas and Louise from Payne Associates were always available and constantly kept us updated on the process. Every request we had was always processed on time. We thank them for all their support! We would recommend Payne's to anyone looking for a new home!