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Jackson & Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I have been with jackson for a couple of years and I’m not very happy, they never respond to you for anything. You ask a simple question and they can never give you a straight answer. They are not helpful whatsoever. Do not recommend!

Reply from agent

Hi Fuat, Firstly, thank you for being a loyal customer at Jackson & Co. I understand you've had a bad experience with us, which of course is not at all what we aim to provide. Please get in touch with our team to rectify this situation on 01206 863900.

5.00 /5

Excellent company, commision rates are competitive. Photo's of the house were brillant and very proffesional. Craig and his team pulled all the stops out when we had communication problems with our buyer's solicitor. It appeared she was phone shy, but after a difficult time we got there. Well done everyone.

Reply from agent

Hi Denis, Great to hear that Craig has been looking after you! Thank you so much for your kind words towards our amazing team.

5.00 /5

I've been with Jackson And Co for a year now I've always been working with Ellie Cooper she helped me along since I was looking for an apartment when I was away from home until today. I moved into a new apartment this year and while Morgan the best guy in the repairs team was away I had some trouble with repairs "Billy" I had a broken sink and a stuck sink in my apartment so after the unblocked the second sink he started to ignore my calls and mocked me saying " I don't know what you are missing out on the second bathroom" while I paid six months upfront for a 2 bedroom 2 bedroom apartment he was so disrespectful and RUDE! Other than this person everyone else especially Ellie, Morgan and Tom they were so helpful in an unbelievable way!!

Reply from agent

Hey there, Sorry to hear you've not had the best of luck with Billy. Morgan is back in action now so he's back on the ball. Aside from those issues, I'm glad to see you've had a good experience.

5.00 /5

We recently sold our house through Jackson's and couldn't recommend them highly enough. Our buyers were challenging to say the very least however Debbie went above and beyond to ensure it all went smoothly. Her professionalism was exemplary throughout (despite being sorely tested at times); she is a real asset to the company. The communication from Debbie (and the team as a whole) was excellent and we felt involved during every part of the process, being kept abreast of what was going on via regular phone calls and emails. Thank you to Debbie, Emma and the Jackson's sales team.

Reply from agent

Hey Laura, Firstly, congratulations on selling your home! I'm glad your experience through the process was smooth... Debbie and the rest of the team are delighted to hear your kind words.

5.00 /5

Ellie was one of the best people i had to work with, I literally found everything I was looking for and I asked for alot!! She was so kind and helpful, she also managed to help two of my friends although they were a bit late she still managed to find us some great apartments that were exactly what were looking for. My experience with Ellie was a complete 10/10!!! I’ll definitely reach out for her help next year

5.00 /5

Jackson and Co were extremely easy to communicate with and to get a place sorted with. In particular Ellie was always quick to respond to any questions I had, and going through the necessary steps to find a place to rent was made very simple. All in all I couldn't recommend the service highly enough!

5.00 /5

Matt was super helpful he knows how to deal with customers i would suggest matt for future as he is very knowledgeable i also dealt with him on behalf of my parents as i found out he left his previous company and now he spoke with me for renting he will talk to you he wont talk rubbish tell you upfront if the process can happen or not. matt will try find you something if he has a property available.

Reply from agent

Hi Moniq, Good to know that Matt has been looking after you. At Jackson & Co, we strive to be honest and transparent, so it's great that a tenant like yourself understands how we operate!

5.00 /5

Would like to thank Ellie for all her help with my recent move. Communication between herself me and the landlord has been amazing and hope it continues should it be needed. Thanks Ellie

5.00 /5
Reply from agent

Thank you for your 5 star review of Lettings!

5.00 /5

I've now been in a Jackson & Co letting for a few years. It was a great experience moving in, and I'm happy with the find. Tom was very charming and friendly getting me installed and since then the repairs team have nearly always been responsive and I can often count on Morgan to go above and beyond. I appreciate having Jackson & Co as friendly neighbours and I always appreciate getting a smile and hello from the team. Thanks for looking after the letting and making sure things got fixed while I'm here!

Reply from agent

Thank you for taking the time to leave us a review, Peter. We are pleased you have had a great experience with our Lettings team.

Contact details
Sales Phone:

01206 863900

Sales Email:

sales@jacksonco.co.uk

Lettings Phone:

01206 863900

Lettings Email:

info@jacksonco.co.uk

Opening hours
Monday-Friday: 08:30 - 18:00 Saturday: 08:30 - 16:00
Address

60 Caelum Drive, Colchester, Essex, CO2 8FP, UK

Jackson and Co Property Services Lettings Division has been a long established and successful letting agent for many years, offering a wealth of expertise within the rental market. A bespoke service is offered to every landlord and tenants alike, which has been our key to success within our market place. We will guarantee a professional and streamline service from beginning to end and we will ensure that we work within the budgets of our tenants and meet the needs of our landlords. Offering both a let only and managed package, our service is fully compliant and regulated and our professionalism is transparent and honest. We provide a worry free, peace of mind process with the customer at the heart of our work ethic. Jackson and Co Property Services Sales Division, have an established professional and dedicated team of experienced staff who deliver an unrivalled service. With Customer Care being their main priority, the needs of the client comes first. If you are either looking to sell your property or make a purchase, your needs will be the first consideration within the sales process. We offer a range of services within the property sector, from Land acquisitions to New Homes Sales, we have a portfolio of investors and offer a range of legal and financial support, all in addition to our extensive property portfolio of properties for sale. Each registered buyer is fully authenticated and will receive weekly updates from our team and every property owner selling through us, will benefit from constant contact and feedback from our staff to ensure that communication is paramount.

Our team

Emma Williams

Josh Lewis

Junior Negotiator

Kitty Walker

Tom Mansbridge

NALS
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Ombudsman Services

No marketing information available

No marketing information available