Since Emily Krainc took over our account we have enjoyed a very much improved quality of service. She is highly professional, personable, intellegent,organised and efficient. She responds quickly and always goes the extra mile to deliver. I can now sit back and relax , assured that her common sense management of my properties is safe in her competent hands.PositiveResponsiveness, Quality, Professionalism

FYI if you're looking for an estate agent team to guide and support you through the buying and selling process then Marcus, Luke and their colleagues come highly recommended. Throughout they kept us fully updated and when needed went the extra mile in order to help remove barriers to both our sale and purchase (even though the latter was through another estate agent). Friendly, positive and always happy to answer any queries or concerns.PositiveResponsiveness, Professionalism

The team at CJ Hole Clifton have been extremely helpful in the sale of my flat. Despite it being the busiest time for property sales due to the 30th June deadline, everyone has maintained high level of professionalism and a calm approach throughout the viewings, offers and sale of the flat, through to completion. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

As an overseas Landlord it can be somewhat difficult to keep tabs on your property. Aimee on the Bishopston Property Management team has been fantastic! She is super responsive and super understanding of the 11 hour time difference! She always goes above and beyond- chasing up additional quotes etc. I know my property is in good hands with Aimee and the team!PositiveResponsiveness

Excellent service and support from Rafal who manages three student lets for me. He's very quick to respond and conscientious in following through on maintenence issues. I feel that the properties are in very capable hands. Highly recommended.PositiveResponsiveness, Quality, Professionalism, Value

Finding a house can be tricky at the best of times but CJ Hole and in particular Ellie Hammond made the whole process much easier, guiding us through each step and doing all she could to make sure we got the house we wanted. She was a saviour in what otherwise would've been a very stressful situation. Can't recommend her enough. 10/10 customer service.PositiveQuality, Professionalism, Value

The service we have received from Rafal Lunitz is five stars. Since he took over as our property manager, things have run very smoothly. When he started, he tied up all the loose ends his predecessors started and had fallen to the wayside. Rafal’s customer service skills are exceptional. He is always helpful, responsive and keeps everyone updated. We don’t need to chase up on jobs because he is very much on top of it and follows through. He is knowledgeable and impartial in the advice he gives and is very personable. Having gone through a few disappointing property managers, we found it refreshing to have Rafal, as he is an excellent property manager.PositiveResponsiveness, Quality, Professionalism

Couldn't recommend the CJ Hole team more - Friendly, helpful and efficient. Thanks very much Marcus and Luke.PositiveResponsiveness, Quality, Professionalism, Value

Luke and the team at CJ Hole were brilliant throughout the sale of our property. The frequent phone calls and updates kept us reassured throughout the whole process. We appreciated Luke's perseverance through what became quite a testing sale at times. After working with a few other Estate Agents in Bristol over the last couple of years, I can't stress enough how much I would recommend these guys. We put our complete trust in them and it paid off. Thanks again Luke and to all who helped us along the way.PositiveResponsiveness, Professionalism, Value