Shame you can't just put an address in the search bar and it comes up,instead it comes up with houses all over that area! We had seen 3 houses we wanted to purchase for our daughter but gave it up,ended up buying from another estate agent, your charges should reflect your efficiency and its obvious that your search engine needs bringing into this century. We are looking to downsize shortly now the last child has flown the nest,we will try watts again but if after 20 mins I can't find what I'm looking for,well, someone else will gain from your lack of updating your search engine.

Couldn't find what I was looking for. My niece lives round the corner from a similar house you have board for sale on. I couldn't find it on your web site Pyenot gdns.

Tried several times to get through no answer not good start when you want to sell your home. Phone kept going to voicemail, tried several times during the day for two days. I really do not wish to speak to a machine. Decided to go elsewhere

Didn’t answer the phone, didn’t reply to emails and voice mails for over 2 weeks. When we did eventually get through to them they used our interest to get another offer pushed through without informing us there was another offer.

I'd give them zero stars if I could. Please avoid these cowboys. I've recently vacated a property that they manage and I've received nothing but threatening emails from Kate, Alex and Gail saying they are going to apply for a CCJ against me, yes I admit that I was owning some rent when vacating however offered them a repayment plan as they stated they were unable to take this from the deposit however I have now had then claim this from the deposit, and they seem to think I'll still be paying the £40 a month offered, not a chance your not getting double from me. The property I vacated was deemed as not fit for human inhabitation due to the dangerous loft and the roof needing a major repairs. I will be taking legal advise and will fight them the whole way as they have new tenants in the property now EDIT in response to the reply from yourselves, notice wasn't given for rent arrears, the rent owed is for the last month and I have emails to prove this and also the threat of a CCJ. The property has been re let as I've been informed by a number of neighbours and for for you saying it needed cleaning, the property was left in the state it was given, I admit I forgot a chair in the small room but that doesn't warrant you trying to claim over £2000 from myself, I will be speaking to my solicitor

Worst Estate Agents Around. They need to learn how to communicate with their clients. You never informed me with anything, so stop your lies. Gillian Spence Marla your Senior Letting Manager needs Customer Service Skills as she doesnt know how to talk to a customer. I requested a contractor to be sent out to the property Asap which you failed to do aswell as there were no follow-ups and nither any confirmation through emails that someone is gona visit the site instead so i assumed you didnt find anyone instead you bill me for something that i didn't require again and nither justified.You wasn't thinking i was gona wait forever for you imaginary contractor to turn up were you. And Thanks for nothing.

Not very helpful at all unfortunately. I'm homeless, sofa surfing after fleeing domestic abuse and sadly I couldn't make a viewing for a property due to work commitments, I only got offered the viewing yesterday. Apparently it's their policy that you HAVE to view the property before putting in an application. I can't find this policy on their website and despite my awful situation they offered no solution and were very abrupt. Very unfortunate because other Estate Agents have been very considerate. Surely if I'm okay putting in an application having only seen pictures, knowing full well the property would be suitable for myself as a single person that should be enough, as it is with most estate agents but it isn't and gets you a very frosty response.