Would never give my money to a business that produces this insensitive bile:

Hi David you might remember I tried to buy this property last year with multiple offers going up to £475k. My offer on the day of final decision was £431,000 as you see from my email sent on 2/11/2018 attached. However I was told that it was sold for a much higher price and it was surprisingly high. Please listen to the recording I am enclosing.But as I found out it was sold for same price as I offered and it was not a much higher price which took me by surprise. Is there a communication failure some where? This property I did not want to loose and I was curious to know how much it sold for. but in the end I was not expecting it to be only £431k when I offered up to £475k and got rejected.I would be grateful if you could shed some light on this and would help in our future dealings.