Friendly & helpful

Frosts were great to deal compared to other estate agents. No bidding wars & realistic prices of property. Jacqui in chesham was so helpful, answered e mails promptly & kept me up todate. Jacqui also chased the solicitor on behalf when I felt we wasn’t getting anywhere. Will recommend.

We recently sold our house (Morten Wood) in Amersham with Frost. I was impressed at the start of the process with the speed in which the details of the house were ready to go to market. However when the viewings started it was a bit harder than I had expected to get feedback on how the viewings had gone. Most of the time we had to do the chasing for that. Having said that, once the house was sold and our chain was in place, I honestly believe the only thing that held it together was Andrew Holdsworth at Frost. He did a superb job of finding information from all parties in the chain way before any other agent had. His local knowledge and relationship with clients and other agents around Amersham was second to none. He did a great job. I would use Frost in Amersham again.

We asked Frost's to value our house in Chesham in 2015. Jacqui provided us with professional, friendly advice and gave us a realistic figure. We proceeded with the sale and can honestly say they more than achieved the guide price. We had several offers and the process was well handled by all the staff at Chesham. Pleased to say the right buyer was found and we completed our move to Devon all in the space of about 3 months. Only negative was the conveyancer recommended, who provided us with a poor service. I would definitely recommend Frost's at Chesham and would have given 5 stars but for the conveyancer.

Purchased property, 6 weeks ago. Told there was WiFi access by agent. Still no confirmation of WiFi as there is no cable connecting the house.

Just wanted to say what a great service we had from the frost partnership in windsor ! Nicola was a great help from start to finish helping to make the move as smooth as possible with no stress which when you have 3 children is a great bonus Great contact from start to finish !!! Would definetly use again

Not a great experience with lags and delays

A Frost Partnership sign, for sale and now sold, have been placed on our land. We have no intention of selling our home - the sign belongs to a house behind us. We have contacted the Frost Partnership several times to have it removed and been ignored.

The way you handled my end of tenancy has been complete nightmare. Your property managers created problems for me when there was no need due to lack of communication and finally when it all seems to going OK and was told last Friday that my deposit would be repaid, upon chasing today have been told that it hasn’t been. Will look into this and get it sorted and will take 3-5 working days for the money to repaid. No one seems that bothered about the tenant despite your claims on website etc.I wonder how long before this will be deleted?

Require lots of chasing, give incorrect/misleading information