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The Letting Station

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Fantastic help and service by Tania, who helped and supported me through the purchase of a property. I found the service down to earth, friendly and professional. Highly recommended.

Reply from agent

Dear Chris, Thank you so much for your wonderful review! We’re thrilled to hear that Tania provided you with down-to-earth, friendly, and professional support during your property purchase. Your recommendation means a lot to us, and we are committed to ensuring all our clients have a fantastic experience. If you need any assistance in the future, please don’t hesitate to reach out. The Letting Station

5.00 /5

Liaised with Tania on the purchase of a property she went out of her way to help and we managed to get the deal over the line without incident or injury really great experience would recommend

Reply from agent

Dear Michael, Thank you for your glowing review. We're thrilled to hear about your positive experience with Tania. We aim to make every transaction seamless and safe, and it's rewarding to know we've succeeded. Your recommendation means a lot too us. We look forward to assisting you again in the future. The Letting Station

5.00 /5

Lily Boswell is always helpful and responsive in all matters. It’s hassle-free to have the office in managing my letting property. Highly recommended.

Reply from agent

Thank you for the positive review!

5.00 /5

Review of Property Management Agent: Nicky Scales A heartfelt thank you for outstanding support and professionalism We have recently experienced an incredibly stressful period as landlords, spanning the last six months. Unfortunately, our tenant failed to pay rent, which led us to instruct solicitors to resolve the matter. Although the tenant has now vacated the property, they left the house in a truly appalling condition, one which was deeply distressing to deal with. Throughout this entire ordeal, our property management agent, Nicky Scales, has been nothing short of wonderful. Navigating the complexities of property law and tenant disputes can be overwhelming, but Nicky’s guidance made all the difference. She was always professional, patient, and exceptionally kind, gently leading us through every step and ensuring we felt supported and understood. Nicky’s expertise and dedication have been invaluable. She handled each challenge with remarkable composure and empathy, providing clear advice and reassurance when we needed it most. Her communication was prompt and thorough, making a daunting process far more manageable. We are truly grateful for her hard work and unwavering commitment to us. We wholeheartedly recommend Nicky Scales to anyone seeking a trustworthy and compassionate property management agent. Her professionalism and genuine care set her apart, and we feel very fortunate to have had her in our corner during such a difficult time.

Reply from agent

Thank you Maralyn for taking the time to leave such a lovely review, all the best going forward!

5.00 /5

We are extremely pleased with the outstanding service provided by The Letting Station estate and letting agent. From the outset, the communication was prompt, efficient, and highly professional. In particular, I would like to commend Sean, whose dedication and commitment went well beyond expectations. He ensured we found a property perfectly suited to our needs and supported us throughout the entire moving process with patience and professionalism. Sean’s reliability, attention to detail, and willingness to assist at every stage made the experience seamless. I would not hesitate to recommend both the agency and Sean to anyone seeking a smooth and stress-free move.

Reply from agent

Hi Onyeka Thanks you so much for your kind words and I am glad to hear Sean has exceeded your expectations. We hope to offer others who see this lovely review the same smooth and stress-free move. The Letting Station

5.00 /5

I’ve had an excellent experience working with Houseman Properties. From the very beginning, their team was professional, transparent, and genuinely attentive to my needs. They guided me through every step of the process with clear …

Reply from agent

Thank you for the five star review it’s really appreciated you are a pleasure to work with.

5.00 /5

I'm a current landlord and use Manning Stainton as my letting agency. Alex Richards from the agency and the whole estate agents have been fantastic in making the letting process so easy for me. I feel rest assured that my property will be kept up to date with required regulations, regular checks and updates. Alex has also been really responsive and amazing at responding to any issues with the tenants and keeping me updated. I would highly recommend them.

Reply from agent

Thank you! We are happy that you had a great experience with us.

5.00 /5

My rental property was managed by Aishah from Manning Staintons. The tenants and I were super impressed by her efficiency in dealing with any issues. We were kept up to date with everything. I would like to thank her for her work and will not hesitate to use Manning Staintons in the future.

Reply from agent

Thanks Dave! Glad you would not hesitate to use us again, wishing you the best.

5.00 /5

We really appreciate how the team went above and beyond to help us find the perfect property in such a short space of time. Sean made the whole process super easy and stress-free. We would highly recommend The Letting Station to anyone!

Reply from agent

Hi Megan Thanks for your review they mean so much to us. I am glad Sean did a great job for you. We also love the fact you would recommend us and we promise to do a great job for them too. Thanks The Letting Station

5.00 /5

This is my first time using estate agent to rent a house and all staff who attended to me were professional and knew what they were doing. I also acknowledge Mr Alex Richard (my house manager) for his fast and reliable service, also Ms Evie who signed me up from start to the end. Thank you

Reply from agent

Thank you, glad the team could help!😊 …

Contact details
Sales Phone:

02920020880

Lettings Phone:

02920020880

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 15:00
Address

238 Whitchurch Road, Cardiff, Cardiff, CF14 3ND, CF14

We obviously do all the usual things you would expect from a modern estate agent but where we are different is in our approach and expertise in more specialist areas and some of the things we do a little differently. From our unique valuation and new home packs that we give to all our customers to the care and attention we give to marketing every single property with professional photography and copy writing, at The Letting Station you are in great hands. Our branch is ideally located to cover the whole of Cardiff and if you do want a free valuation then please call in to see us, visit the website at www.thelettingstation.co.uk or telephone the team on 029 2002 0880.

Our team

Nick Smith

Sean White

Tania Lobeck

Andrew Gregory

Royal Institution of Chartered Surveyors
Trading Standards
UKALA
Tenancy Deposit Scheme
Residential Sales Redress Scheme and OFT Approved Code
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure